1. Mariah C. D’Angelo
Email: mcdangelo@crimson.ua.edu
Phone: (256)293-7363
Objective
Obtain a Full Time Position within the Hospitality and Tourism Industry in which I can execute administrative
ingenuity as well as develop managerial experience
Education
The University of Alabama, Bachelor of Science in Human Environmental Sciences GPA: 3.1/ 4.0
Major:Restaurant,Hotel, Meetings Management Concentration: Meetings and Events
Graduation Date: December2014
Skills
● Gallup Test (Top 5 Workplace Strengths): Context, Harmony, Positivity, Developer, Responsibility
● Basic knowledge in Spanish
● Social Media Marketing
Internship Experience
World of Disney, Disney College Program - Merchandise/Retail, January 2014 - May 2014
The Walt Disney Company, Lake Buena Vista, FL,
● Focus on achieving daily earnings of over $300,000 daily average within this high customer volume
location
● Participated in multiple operations in the store collaborating in sales, customer service, stock, inventory,
merchantainer plus, money room and media sorter.
● Gained strong sales experience and guest service skills through assisting a widely diverse group of guests
Student EventsCoordinator,Student Practicum,August 2013 - December 2013
The University of Alabama, University Programs Department, Tuscaloosa, AL
● Create and execute a never before seen interactivestudent events forthe target market of on-campus
freshmen as wellas the non-targeted market of upperclassmen. Establish new and exciting events to
promote positive collegiate involvement.
● As designated Group Representative, I maintain thorough communication to all members involved through
multiple communication outlets, detailed instruction, and prompt follow-up.
● Responsible forall event coordination and details, such as, but not limited to: budget, catering, venue,
collaborativecommunication, production schedule, and event timeline.
ThePirates League,Disney College Program - Merchandise/Cosmetology, August 2012 - January 2013
The Walt Disney Company, Lake Buena Vista, FL
● Executed ability to learn new skills in a prompt and effectivemanner as wellas communicate as a team
member with co-workersand management.
● Demonstrated professionalism by upholding the exceptionally high Disney standards through focusing on
commitment to guest service and customer satisfaction.
● Excelled in applying the Disney Four Key Basics in order to created “Magical Moments” for guests visiting
the parks. Duties included electronically maintaining guests' appointments as service desk attendant,
Addressing guests' questions and needs, energetically interacting one-on-one with diverse group of guests
for thirty minute "pirate transformations."
Inter-Tribal Council ofAlabamaStudentIntern, November 2009 - June 2010
TwoBlue Feathers GiftShop and Genealogical Office,Cherokee Tribe of Northeast Alabama, Arab, AL
2. ● Assisted in clerical worksuch as answering the phone, filing paperwork, and officeorganization.
Demonstrated ability to manage multiple tasks simultaneously, while maintaining promptness and
efficiency.
● Operated and maintained the store’s webpage, email account,and social media accounts.
● Greeted store guests in a positive manner, as wellas assist the guest with any shopping needs such as
product location, product information, and final purchasing process.
WorkExperience
Tent Hostess/CustomerServiceAttendant,Seasonal, August 2013 - Present
Game Day Tents and Special Events Company, Tuscaloosa, AL
● Responsible forproviding exceptional customer assistance to football fans enjoying college tailgating
festivities.
● Direct customers to their tent location, ensuring customers receive all parts of their purchased, high valued,
game-day package.
● Establishing professional relationship rapport withcustomers in my designated event zone.
SalesAssociate,February 2013 - July 2013
Woods & Water, Tuscaloosa, AL
● Monitored customers' shopping wants and needs as wellas informing them on any current promotions or
events within the store.
● Assisted customers during their shopping experience as to promote exceptional sales and product
turnover.
● Maintained upkeep and organization of my assigned section of the store as wellas searched and gained
knowledge of my product.
AssistantManager,Summer 2012
Oh My It’s Delicious, Arab, AL
● Shadowed restaurant owners and was soon after promoted to assistant restaurant manager.
● Worked to promote customer sales and establish customer loyalty.
● Responsible formultiple duties including but not limited to: cash handling, plating food, customer
assistance, and basic open and close of the restaurant.
Part-time Teacher,October2010 - May 2011
Child Development Program, First Baptist Church Tuscaloosa, Tuscaloosa, AL
● Exhibited daily care and supervision of fifteen preschool children.
● Coordinated classroom activities and events.
● Established and maintained detailed communication with parents, management, and fellow teachers.
Involvement
Alpha Delta Pi Sorority
Al’s Pals Mentoring Program
The Stallings Center: RISE Program Volunteer
Ronald McDonaldHouse Volunteer
Re-colonization of Alpha Delta Pi Chapter at Mississippi State: Recruitment Team
Honors
Sigma Alpha Lambda Honor Society
Greek New Member Institute
Ronald McDonaldHouse Collegiate Representative of the Year
Walt Disney Company Guest Fanatic Recipient
Leadership
Panhellenic Recruitment JudicialBoard
Panhellenic Association JudicialBoard
Alpha Delta Pi Community Service Chair
3. Alpha Delta Pi Webmaster
Alpha Delta Pi BylawsRevision Committee
Alpha Delta Pi/Ronald McDonald House Ambassador