1. JENNIFER TWOMEY
39 COPPERHILL,BALLINTEMPLE,CORK
Twomeyjen04@gmail.com
TEL:086 8077871
PERSONAL PROFILE
I have been working as a Travel Consultant for the last 17 years,organising anything from a package
holiday to round the world flights. Previously to that I worked in the Permanent TSB Bank , as both a
secretary to the bank manager in the Killarney branch and in Princess Street Cork ,where I worked as
a cashier, responsible for balancing cash at the end of each day.
My objective is to gain employment in a challenging, highly reputable and fast changing environment
and to successfully enhance my career . I am very open to pursuing a career outside of the travel
industry and would relish the opportunity to do so. I work very well within a team environment and I
am also capable of working on my own initiative.
EMPLOYMENT HISTORY
1999-Present : Senior Travel Consultant & Office Manager at Premier Travel
* Customer facing at the travel desk and identifying their holiday needs to successfully meet their
requirements for their ideal holiday
* Specialising in organising long haul travel and cruises
* Dealing with honeymoon couples, spending time with them as clients and ensuring they find their
perfect honeymoon
* Full administration and secretarialsupport to the MD
* Managing Business House Accounts ,Booking flights,hotels,car hire for business clients
* Capability to prioritise and multi task
* Extensive travel planning
* Meeting planning
* Accompanying Groups from our Pilgrimage department to Lourdes, ensuring all their requirements
and needs were met on a daily basis and organising their daily itinerary
* Organising Mailshots/Facebook / website updates for promotion of offers that we have to offer.
* Dealing with Customer feedback and complaints
* Keeping up to date with ongoing changes within the travel industry
* Working in team environment
* Responsible for balancing the cash and credit card sales at the end of each day
January 1998 – December 1998
I travelled to Australia on a one year working visa
I worked in the Eastern Suburbs Evening college, Sydney, fulfilling an administrative role to the
college Principal & Vice Principal
Took enrollements for college courses over the phone and at the college
April 1997 – January 1998 : Cashier, Permanent TSB Princess St Cork
* Responsible for dealing with over the counter clients , responding to their account queries and
handling of cash/cheques to their accounts
* Balancing cash at the end of day
September 1996 –April 1997 : Office Administrator , Permanent TSB Bank ,Killarney
* Administrative support & PA to the Bank Manager.
* Administrative support to managers in the mortgage and loan departments.
* Answering all calls and redirecting to relevant department
2. EDUCATION AND TRAINING
1992 Leaving Certificate St Patricks Girls Secondary School,Cork
1992-1994 National Cerificate in Business Studies (Tourism) Cork Institute of Technology
1994-1995 National Diploma in Business Studies (Marketing) Galway Institute of Technology
2010 ECDL Course St Johns College
OTHER RELEVANT INFORMATION
Proficient in Microsoft office Packages
Amadeus and Galileo
Full Clean Driving Licence
HOBBIES AND INTERESTS
I enjoy running and like to take part in BHAA runs in cork .
Aerobic classes , walking & cinema
References available on request