The document provides a summary for Hollie Bigler, including her contact information, objective to obtain a position offering challenges and growth, and qualifications. Her qualifications include being a dedicated team leader able to multitask, problem solve, and utilize communication skills. She has over 10 years of work experience in customer service and sales roles in the wireless, home solutions, healthcare, and childcare industries. Her resume details responsibilities and achievements in each prior role. References are available upon request.
1. Hollie Bigler
2928 Fillmore Dr.
Chambersburg Pa, 17201
(717) 753-0607
holliebigler@gmail.com
Objective:
Obtain a position with your company that will offer me personal challenges and opportunities for
professional growth.
Qualifications and Skills Summary:
Dedicated and compassionate team leader able to work independently or as part of a team.
Can juggle multiple task and tight deadlines while still increasing productivity.
Analytical, organized, innovative/productive, flexible with strong follow-through skills
Strong problem-solving and efficiency skills, strong communication efficacy and ability to
utilize a wide variety of resources to drive positive corporate change.
Quality work ethic; works well independently and in groups/team,
Windows; MS Office Suite, MS Word, Excel, Power Point, Internet, OMNI, Eroes,
Datascape
10-key by touch and typing speed of 50wpm.
Committed to exceptional customer service.
Exemplary interpersonal skills. Excellent listener with the ability to empathize with a
diverse population and treat all people with respect.
Experienced Cellular Sales
Resilience and the ability to cope with rejection
Capability to flourish in a competitive environment
Great level of numeracy
Work History:
The Cellular Connection (Verizon): Shippensburg PA. 8/2013 to 11/2015
Inventory Control
Customer Service
Sales (Wireless and Home Solutions)
Scheduling
Management, leadership
Quarterly Reviews
Provide customers with the best life and home solution
2. Express Employment Services: Greencastle PA. 6/2012-08/2013
Traffic Coordinator
Secretarial Duties
Filing
Inventory Control
Scheduling
YMCA: Chambersburg, PA. 1/2011-Present
Youth Counselor
Supervise Elementary age youth
San Mar Children’s Home, Boonsboro Md. 3/2010- 3/2011
Residential Counselor
Supervised daily living skills of juvenile delinquents.
Maintained state regulations for sanitation and care of youth.
Assist in Educational advancement, as well as positive life choices
Document daily activities and moods
Proper De-escalation techniques/ Safe Crisis Management
Inventory control
CPR/First Aide Certified
Regis Cooperation, Chambersburg Pa. 8/2007-8/2009
Cosmetologist
Provided beauty services for men, women, and children
Managed client account information/Scheduled Appts.
Closed Store and handled deposits
First Data, Hagerstown Md. 10/06-8/2007
Customer Service Rep/ Tech Support
Assisted customers/merchants on concerns
Walked merchants through repair of equipment
Handled charge disputes
3. Inbound/Outbound Multiple phone lines
Outstanding Customer Service Reward
Chambersburg Hospital, Chambersburg Pa. 3/02-8/06
Critical Care Tech
Assisted patients with daily hygiene
Responded to all emergency codes
Daily Vitals
Made tech work schedule
Inventory control
Assisted Doctors and RN’s in patient care
Wound Care
Transported patients throughout the hospital/and Discharges
Post-mortem care
Documented in Medi-tech daily care and changes
Clerical duties
References:
Submitted upon request