Talk presented at Testlio meetup (9.11.2016 in Tallinn). Event: https://www.facebook.com/events/172450956546962/ Abstract: What is the difference between observation and interpretation? How to get the results you want? How to make a toast? This talk ties together answers to these questions and explores the ways in which you can analyze and work with your process to get results. After all, just focusing on results will not get you there. To work on your stuff, you need to know what kind of process will help you do that. Hence, you need to balance thinking of your stuff and thinking of your process.

1. Key to Results:
Observing Your Process
Helena Jeret-Mäe, Nortal
@HelenaJ_M
thepainandgainofedwardbear.wordpress.com

3. Consciously move between content and process

4. Observations
provide objective
descriptions
Interpretations
filter out
information

5. How to observe
• Choose one thing
• Focus and block
out everything else
• Take notes
• Drop adjectives
and adverbs
• Verbalize your
observations

6. How do you make a toast?
Draw the process!
Tom Wujec

7. Tools and inspiration from Lean

8. MOI(J)
Motivation
Organization
Information
Jiggling
Gerald M. Weinberg

9. Willingness to experiment
Openness to serendipity
Awareness of your performance

10. SHARPEN your observation skills
FOCUS on process
VISUALIZE to understand
MAKE it light as a feather

11. Thank you!
Helena Jeret-Mäe, Nortal
@HelenaJ_M
thepainandgainofedwardbear.wordpress.com