study on Amazon , Dell and Zomato company

1. C.HARSHITHA
RA1852001020067

2. Amazon.com Inc. is an American multinational technology
company based in Seattle that focuses on e-commerce, cloud
computing, digital streaming, and artificial intelligence. It is
considered one of the Big Four tech companies along
with Google, Apple, and Facebook .Amazon was founded by Jeff
Bezos in Bellevue, Washington in July 1994. The company
initially started as an online marketplace for books but later
expanded to sell electronics, software, video games, apparel,
furniture, food, toys, and jewellry. In 2015, Amazon
surpassed Walmart as the most valuable retailer in the United
States by market capitalization. In 2017, Amazon acquired Whole
Foods Market for US$13.4 billion , which vastly increased
Amazon's presence as a brick-and-mortar retailer. In 2018, Bezos
announced that its two-day delivery service, Amazon Prime had
surpassed 100 million subscribers worldwide.

3. PROS :
 Amazon PRIME membership. Second day free delivery.
 The complete Delivery experience especially Amazon
Same day and fast track deliveries.
 Amazon Lockers.
 Amazon Pickup Delivery (not in com but is present in
other countries)
 Amazon Fresh.
 Amazon package returns.

4. CONS :
 Finding something interesting (with out any direction) is
pretty difficult in Amazon unless you add your favs to
their recommendations.
 Website UI experience looks a bit clumsy. There is a lot
that can be changed there to give a better user buying
experience like toys section a selection by male and female
toys would help. These are lot of such small changes that
would seriously help.
 Amazon's International delivery experience is completely
based on courier services. It could have helped if it
extended t the models like DHL which takes the delivery
in your behalf and then you can ask them to deliver it
aboard.

5. Zomato is an Indian restaurant aggregator and food delivery
start up founded by Deepinder Goyal in 2008. Zomato
provides information, menus and user-reviews of restaurants,
and also has food delivery options from partner restaurants in
select cities. As of 2019, the service is available in 24
countries and in more than 10,000 cities. Zomato was
founded as Foodiebay in 2008. It was renamed Zomato in
2010. In 2011, Zomato expanded across India to Delhi
NCR, Mumbai, Bangalore, Chennai, Pune and Kolkata. Subs
equently in 2012, the company expanded operations
internationally in several countries like the United Arab
Emirates, Sri Lanka, Qatar, UK , Philippines and South
Africa.

6. PROS :
 Workaholics, don’t starve anymore.
 Ladies, you can enjoy the parties too!
 Urban restaurants, reach out to remote foodies.
 Pinchpenny? get cash back offer .
CONS :
 Delivery men put themselves in danger.
 Disguised increased expense.
 Revenue conflicts between the restaurants and
delivery providers.
 Juggling with your health.

7. Dell company was established in November 4, 1984. It is an
American multinational information technology corporation based
in Round Rock, Texas, United States, that develops, sells and
supports computers and related products and services. The
company is one of the largest technological corporations in the
world, employing more than 103,300 people worldwide. The
name of its founder is Michael Dell. He was the youngest CEO to
guide a company to a Fortune 500 ranking.Since the first Dell PC
was introduced in 1986, Dell has continued to shape the industry
by breaking new ground and pioneering critical developments in
home, small business and enterprise computing. The industry of
Dell inc. consist of computer systems, computer peripherals,
computer software, IT consulting and IT services.

8. PROS :
 Concise information across the board.
 Integrated systems can be updated frequently.
 Cost Reduction Technique for companies.
 Can be done with E-commerce.
CONS :
 Once a form has been edited it over writes itself.
 Inconsistencies in the system caused by user error cannot
be reviewed before the information has been served.
 Limited Market.
 Long Purchase Decision Time.