A study on amazon, zomato and dell

1. A study on amazon, zomato
and dell
By
Ramu nishad R
RA1852001020101

2. • Amazon, Inc. is an American based multinational electronic
commerce company.
• Headquartered ---Seattle, Washington.
• Jeff Bezos founded Amazon.com, Inc. in July 5, 1994 as
Cadabra and launched it online as amazon.com In 1995. It
started as an online bookstore.
• Amazon (Amazon) is one of the first online shopping sites
launched in 1995
• Since its inception, it has been consistently ranked as one of
the best retail sites on the Internet and is regarded as the
universal model for successful Internet retailing.
Introduction

4.  You choose the cities where you'd like to deliver. Whether you
have one van or a fleet, our volume and your business could be a
great match.
All deliveries are within a specific service area and delivery
services vary by location.
 Pick up
 Drivers load the parcels at a regional location.
 Drive
 Amazon's routing technology helps drivers navigate efficiently.
 Deliver
 Earn money by delivering parcels to Amazon customers.
HOW IT WORKS

5.  Pros:
 Amazon Fresh: Grocery pickup & delivery service exclusively
available for Prime members but only in selected cities.
 Amazon Flex: Courier service available in 50+ cities in the U.S., which
offers same-day delivery. To start delivering, the couriers need only
a smart phone, a car, and a simple background verification.
 Amazon Lockers: Self-service and secure kiosks where users can
pick up their Amazon.com shipments at a place and time that is
suitable for them.
 Prime Air: This delivery system is exclusively developed to deliver
orders to customers in 30 minutes with the help of unmanned aerial
vehicles, also known as drones.
Pros and Cons of Amazon Logistics

6.  Cons:
 A seller can’t pick and select a delivery provider to ship your
orders. So, this means that any negative experience with the
provider might possibly be repeated.
 Any mishandled or late delivery can impact the seller’s feedback
grade. This can affect your sales performance significantly.
 A seller doesn’t have any control on Amazon Logistics.
 Currently, the program operates getting no seller input. This
could neglect insightful suggestions for improving the process.
 Many independent delivery services don’t always follow their
protocols correctly if an order is undeliverable.

7. Zomato

8.  Zomato is an Indian restaurant aggregator and food
delivery start up founded by Deepinder Goyal in 2008.
Zomato provides information, menus and user-
reviews of restaurants, and also has food delivery
options from partner restaurants in select cities. As of
2019, the service is available in 24 countries and in
more than 10,000 cities
Introduction

9.  Our mission is to ensure nobody has a bad meal They
do this by Helping people discover great places
around them
 Building amazing experiences around dining
 Enabling restaurants to create amazing experiences
MISSION

10.  VISION ZOMATO IS USED BY MILLIONS EVERY DAY
TO DECIDE WHERE TO EAT IN OVER 10,000 CITIES
ACROSS 23 COUNTRIES. IN A FEW YEARS, WE
SHOULD BE ABLE HELP POINT YOU TO A GREAT
PLACE TO EAT NO MATTER WHAT PART OF THE
WORLD YOU'RE IN.
VISION

11.  STRENGTH
 Users perceive Zomato as ‘Specialty product’ (Focused only on
foods & restaurants)
 High awareness – Top of the mind product
 Global presence – 25 countries – 1.5 million listed restaurants
 Superior technology and a strong workforce of over 1200
people
 Asset less business model
 Simple & user friendly interface
 Aggressive and Innovative marketing strategy
SWOT ANALYSIS

12.  Competition from search engines & other similar
apps means limited growth
 Drastic growth means susceptible to bad content
 Not customized for each target market
 Work inefficiency
 High staff turnover
WEAKNESS

13.  OPPORTUNITIES
 Opportunity to expand to further more countries
 Increasing internet penetration & number of
smartphone users
 Rapid technology development
OPPORTUNITIES

14.  Intense competition
 Lack of clear rules and regulations - Changes in
government policy can easily affect the business
model
 Business model can be easily imitated by other
players
THREATS

15. Dell

16.  History of Dell
 • Dell computer was founded by Michael Dell. Dell traces
origins to 1984 when Michael dell created PCs limited. The
company changed its name to “Dell computer
corporation” in 1988 and began expanding globally as a
multi national company first in Ireland.
 • In 1992 Fortune magazine included Dell computer
corporation in its list of the world’s 500 largest companies.
Michael Dell is the youngest CEO of the fortune 500 ever.
Dell Inc. is now the 41st among the fortune 500 companies.
Introduction

17.  • Customer satisfaction: Dell satisfies their customer
by providing their superior customer service.
 • Team satisfaction: Management and employees of
Dell inc. are committed to cooperating as a team for
the purpose of profitability and gratification of a job
well done.
Mission statement

18.  Strength
 Dell is the world’s largest PC maker. For the last couple of
years it has held its position as market leader. The Dell
brand is the one of the best known and renowned
computer brands in the world.
 Dell cuts out the retailer and suppliers directly to the
customers.
 It uses information technology and Customer Relationship
Management approaches to capture data and its loyal
customers. Dell has total command of the supply chain.
SWOT Analysis of Dell Inc.

19.  The company has such a huge range of products and
components from many suppliers from different
countries, that there is occasional products recall that
can cause Dell some embarrassment.
 Dell is a computer maker, not a computer
manufacturer. It buys from a group of hi tech
component manufacturers and this allows Dell to
focus on marketing, logistics and other business
operation.
Weakness

20.  Dell is pursuing a diversification strategy by
introducing many new products to its product line.
This initially has meant good such as including printers
and toners, but now also included LCD television and
other non computing goods.
 Dell is making and selling low cost, low price
computers to PC retailers in the United States.
Opportunities

21.  The single biggest problem for Dell is the competitive
rivalry that exists in PC market globally. Dell sources
from Far Eastern nations where labor cost remain
low. But there is nothing stopping competitors doing
the same. Even sourcing the similar components from
similar suppliers.
Threats

22. THANK YOU