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BY :-
A.SURAJ SINGH
RA1852001020100
A STUDY ON AMAZON,ZOMATO
AND DELL LOGISTICS
AMAZON
 Amazon.com, Inc. is an American multinational
technology company based in Seattle that focuses
on e-commerce, cloud computing, digital streaming,
and artificial intelligence. It is considered one of
the Big Four tech companies, along
with Google, Apple, and Facebook.
 Amazon is known for its disruption of well-established
industries through technological innovation and mass
scale.It is the world's largest online marketplace, AI
assistant provider, and cloud computing platform as
measured by revenue and market
capitalization. Amazon is the largest Internet company
by revenue in the world. It is the second largest
private employer in the United States and one of
AMAZON LOGISTICS:
 Amazon Logistics is a shipping and delivery service
meant to complement existing providers like UPS,
USPS and FedEx. They are separate logistics providers
contracted pick up deliveries at Amazon warehouses
and sorting centers for distribution.
 The Amazon Logistics infrastructure can either help or
hurt third-party sellers, drastically improving their
ability to serve customers and deliver goods or
significantly hurting their feedback scores and
subsequently their online reputation.
PROS AND CONS:
 CON: For one, late or mishandled deliveries can impact a seller’s
feedback score. Not only does this score play a role in whether
customers decide to buy from that seller or not, but it can also
influence the merchant’s ability to win the buy box – a crucial
placement when multiple sellers offer the same product.
 CON: Sellers also have no control of Amazon Logistics. They can’t
pick and choose which providers they want to use – even if they’ve
been burned by one before.
 PRO: Still, there are advantages to Amazon Logistics. It allows you to
take advantage of Amazon’s cutting-edge programs like
Lockers, Fresh, Flex and Prime Air, and it gives you the chance to
offer expedited, same-day and even two-hour shipping in certain
geographic areas.
 PRO: Amazon Logistics can also offer an advantage in times of high
shipping volume when services like USPS are backed up and bogged
down.
s
 Zomato is an Indian restaurant aggregator and food delivery start up
founded by Deepinder Goyal in 2008. Zomato provides information,
menus and user-reviews of restaurants, and also has food delivery
options from partner restaurants in select cities. As of 2019, the
service is available in 24 countries and in more than 10,000 cities.
 Zomato, founded in 2008, is India’s largest restaurant guide listing
over 42,000 restaurants across 12 cities in the country – Delhi NCR,
Mumbai, Bangalore, Chennai, Kolkata, Pune, Hyderabad,
Ahmedabad, Jaipur, Chandigarh, Lucknow and Indore. Zomato was
started by IIT Delhi alumni in July 2008 for Delhi NCR and has
expanded its services over a span of 4 years to 12 cities in India. Info
Edge has invested over $6.5M in Zomato since 2010. Zomato has
recently forayed into print as well with the Citibank Zomato
Restaurant Guide 2012. Zomato is headquartered in New Delhi and
currently employs 150 people. Zomato has expanded into the
international markets with the launch of their Dubai section and will
expand to more cities in the Middle East and South East Asia by the
end of 2012.
BUSINESS MODEL OF ZOMATO:
D
 Dell Inc., which operates under the brand name Dell, is an
American multinational computer technology company that
develops, sells, repairs, and supports computers and related
products and services. Named after its founder, Michael Dell,
the company is one of the largest technological corporations in
the world, employing more than 145,000 people in the U.S. and
around the world (Annual report 2018).
 Dell traces its origins to 1984, when Michael Dell created Dell
Computer Corporation, which at the time did business as PC's
Limited, while a student of the University of Texas at Austin. The
dorm-room headquartered company sold IBM PC-compatible
computers built from stock components
DELL LOGISTICS:
 Dell s inbound logistics for materials needed to
fabricate PCs are handed by the supplier s logistics
companies and according to the code of conduct of
corporation; the supplier should use a capable
logistics company who can deliver components safely
and at the exact time given.
 In case of outbound logistics, it got number of best
transportation and logistics companies like DHL, CEVA,
FEDEX, ODFL, SAIA, UPS and SCHNEIDER which ships
the exact order to exact customer at right delivery
time or day given by Dell which on the whole helps to
increase customer satisfaction.
STRENGTH AND WEAKNESS OF SUPPLY
CHAIN OF DELL:
 Strength:
 1. Dell s three supply chain strategies are the most basic strength; it
helps the organization to lower its cost by holding minimum inventory,
reducing number of mediators in distribution channel, helps the
customer to customize pc according to their choice.
 2. Dell boasts very capable manufacturing, distribution process which
helps to offer powerful systems to customers at a competitive price.
 Weakness:
 1. If its supply chain strategies helps it to reduce costs , it also increase
s the cost of maintenance because more of use of specialized
technology, more specialized labors work needed to operate them
which increase the costs of maintenance.
 2. Dell direct model might create problem for home user customers,
because some customers cannot easily customize pc s according to
their specifications, it might take days to finish it and on the other
hand they can t go to any retailers if they found any problem.
A study on amazon,zomato and dell logistics
A study on amazon,zomato and dell logistics

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A study on amazon,zomato and dell logistics

  • 1. BY :- A.SURAJ SINGH RA1852001020100 A STUDY ON AMAZON,ZOMATO AND DELL LOGISTICS
  • 2. AMAZON  Amazon.com, Inc. is an American multinational technology company based in Seattle that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four tech companies, along with Google, Apple, and Facebook.  Amazon is known for its disruption of well-established industries through technological innovation and mass scale.It is the world's largest online marketplace, AI assistant provider, and cloud computing platform as measured by revenue and market capitalization. Amazon is the largest Internet company by revenue in the world. It is the second largest private employer in the United States and one of
  • 3. AMAZON LOGISTICS:  Amazon Logistics is a shipping and delivery service meant to complement existing providers like UPS, USPS and FedEx. They are separate logistics providers contracted pick up deliveries at Amazon warehouses and sorting centers for distribution.  The Amazon Logistics infrastructure can either help or hurt third-party sellers, drastically improving their ability to serve customers and deliver goods or significantly hurting their feedback scores and subsequently their online reputation.
  • 4.
  • 5. PROS AND CONS:  CON: For one, late or mishandled deliveries can impact a seller’s feedback score. Not only does this score play a role in whether customers decide to buy from that seller or not, but it can also influence the merchant’s ability to win the buy box – a crucial placement when multiple sellers offer the same product.  CON: Sellers also have no control of Amazon Logistics. They can’t pick and choose which providers they want to use – even if they’ve been burned by one before.  PRO: Still, there are advantages to Amazon Logistics. It allows you to take advantage of Amazon’s cutting-edge programs like Lockers, Fresh, Flex and Prime Air, and it gives you the chance to offer expedited, same-day and even two-hour shipping in certain geographic areas.  PRO: Amazon Logistics can also offer an advantage in times of high shipping volume when services like USPS are backed up and bogged down.
  • 6. s  Zomato is an Indian restaurant aggregator and food delivery start up founded by Deepinder Goyal in 2008. Zomato provides information, menus and user-reviews of restaurants, and also has food delivery options from partner restaurants in select cities. As of 2019, the service is available in 24 countries and in more than 10,000 cities.  Zomato, founded in 2008, is India’s largest restaurant guide listing over 42,000 restaurants across 12 cities in the country – Delhi NCR, Mumbai, Bangalore, Chennai, Kolkata, Pune, Hyderabad, Ahmedabad, Jaipur, Chandigarh, Lucknow and Indore. Zomato was started by IIT Delhi alumni in July 2008 for Delhi NCR and has expanded its services over a span of 4 years to 12 cities in India. Info Edge has invested over $6.5M in Zomato since 2010. Zomato has recently forayed into print as well with the Citibank Zomato Restaurant Guide 2012. Zomato is headquartered in New Delhi and currently employs 150 people. Zomato has expanded into the international markets with the launch of their Dubai section and will expand to more cities in the Middle East and South East Asia by the end of 2012.
  • 7.
  • 8.
  • 10. D  Dell Inc., which operates under the brand name Dell, is an American multinational computer technology company that develops, sells, repairs, and supports computers and related products and services. Named after its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 145,000 people in the U.S. and around the world (Annual report 2018).  Dell traces its origins to 1984, when Michael Dell created Dell Computer Corporation, which at the time did business as PC's Limited, while a student of the University of Texas at Austin. The dorm-room headquartered company sold IBM PC-compatible computers built from stock components
  • 11. DELL LOGISTICS:  Dell s inbound logistics for materials needed to fabricate PCs are handed by the supplier s logistics companies and according to the code of conduct of corporation; the supplier should use a capable logistics company who can deliver components safely and at the exact time given.  In case of outbound logistics, it got number of best transportation and logistics companies like DHL, CEVA, FEDEX, ODFL, SAIA, UPS and SCHNEIDER which ships the exact order to exact customer at right delivery time or day given by Dell which on the whole helps to increase customer satisfaction.
  • 12. STRENGTH AND WEAKNESS OF SUPPLY CHAIN OF DELL:  Strength:  1. Dell s three supply chain strategies are the most basic strength; it helps the organization to lower its cost by holding minimum inventory, reducing number of mediators in distribution channel, helps the customer to customize pc according to their choice.  2. Dell boasts very capable manufacturing, distribution process which helps to offer powerful systems to customers at a competitive price.  Weakness:  1. If its supply chain strategies helps it to reduce costs , it also increase s the cost of maintenance because more of use of specialized technology, more specialized labors work needed to operate them which increase the costs of maintenance.  2. Dell direct model might create problem for home user customers, because some customers cannot easily customize pc s according to their specifications, it might take days to finish it and on the other hand they can t go to any retailers if they found any problem.