1. 1
GRETA DEANS
8 Winfield terrace, Leeds, LS2 9BD
Tel: 07715 596 415 greta-deans@hotmail.co.uk
PROFILE
• Self-motivated, ambitious, driven, reliable
• Excellent communication and organisational skills
• Enjoys undertaking & completing new challenges
• Calm, focused, enthusiastic and efficient under pressure
AREAS OF EXPERTISE
• Marketing & Advertising
• Retail
• Fashion
• Customer Service
• Hospitality
EDUCATION
2015 –
current
Leeds Becket University, Marketing and Advertisement
Management
EMPLOYMENT DETAILS
2. 2
04/2013 –
05/2013
04/2014-
07/2014
08/2014-
09/2015
Di Marco’s Italian Café, Newcastle upon Tyne
Job title: Waitress
My duties included taking and serving orders, processing
payments and ensuring that all customer needs were met.
Lorelei’s Bar and Grill, Newcastle upon Tyne
Job title: Waitress
I was responsible for my own section of the restaurant my tasks
included taking orders, cashing up, providing face to face
customer service.
Bonbar Bar and Restaurant, Newcastle upon Tyne
Job title: Front of House Supervisor
I was responsible for maximising sales and representing the
highend market, members’ only establishment. My tasks involved
ensuring the customers’ needs were met. I was responsible for
nightly financial reconciliation at end of service.
06/2011 -
03/2014
Marabinis Italian Restaurant, Morpeth, Northumberland
Job title: Waitress
Responsible for taking bookings and orders, serving food and
preparing beverages. Additional duties included customer liaison,
ensuring service excellence, escorting customers to their tables,
explaining menu items, describing ingredients, informing
customers of daily specials and answering questions and making
recommendations. I was also responsible for stocking service
areas.
3. 3
09/2012 –
current
05/2015-
09/2015
07/2015-
12/2015
05/2016-
08/2016
10/2016-
Current
Tyne Tees Models Agency, Newcastle upon Tyne
Job title: Fashion model
I am currently working as a freelance fashion model. I have
participated in photo shoots and fashion shows, including annual
events during Newcastle Fashion Week at the Baltic Arts Centre
and other cultural venues.
Dyke Neuk Restaurant and Bar, Morpeth, Northumberland
Job title: Waitress and Host
I was responsible for taking food orders, serving food and drink
beverages, ensuring the highest level of customer service and
satisfaction.
Coast Fashion Store, Trinity Centre, Leeds
Job title: Sales Assistant
My role was to provide excellent customer service. Coast in Trinity
is classified as a ‘diamond store’, a flagship store. I provided
personalised styling to customers. I continuously met and
exceeded demanding sales targets.
Alchemist, Living Ventures, Trinity Centre, Leeds
Job title: Host
Providing superior customer service, greeting each customer with
a smile. To assign customers to tables as well as taking bookings
by telephone and management of computerised
booking/payment systems. I also completed CPL training.
Fibre Bar, Leeds
Job title: Bartender
Providing superior customer service, managing stock levels,
managing financial transactions and general upkeep of service
areas.
RELEVANT SKILLS
Computer Literate: MS Office products (Word, Excel, Power Point, Outlook),
MAC, Internet, Databases.
4. 4
Languages: English - fluent; Russian – fluent; Lithuanian – fluent; Working
knowledge of other Slavic languages
INTERESTS
Fashion and travel are passions of mine, as are friends, family, good food and
good company
REFERENCES
Personal and business references are available upon request.