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CURRICULUM VITAE
N G VAN ZYL
(Gerhard)
Infrastructure Delivery Manager
(Africa Portfolio)
NICHOLAAS GERHARDUS VAN ZYL
PERSONAL:
Surname
First names
Date of birth
Marital status
Children
Home address
Postal address
Cell no:
E-Mail
van Zyl
Nicholaas Gerhardus
8 January 1963
Divorced
Cher (28)
Samantha (22)
24 Tasman Crescent
Midstream Hill
Olifantsfontein
PO Box 3241
Bedfordview
2008
082 780 3648
Goutie63@Gmail.com
EDUCATION:
Name
Standard passed
Subjects
Year Completed
High School Verwoerdburg
Standard 10
English
Afrikaans
Science
Biology
Mathematics
Geography
1980
FURTHER STUDIES / TRAINING:
Institution
Certificate
Subjects
Institution
Subjects
Institution
Subjects
Institution
Subjects
University of Pretoria
BOP Management development
Programme 1991 (Certificate)
General Management
Business Law
Manpower Management
Management Accounting
Human Relations
Information Management
Operational Management
Financial Management
Marketing Management
The Computer Users Council of
South Africa
CDP - (Concepts of Data Processing)
(August 1988)
DAC01 - (Introduction to Data
Communications) (August 1988)
DAC12 - (Principles of Data
Communications) (May 1989)
NET23 - (Introduction to
Networking) (May 1990)
BUS01 - (Business Communications)
(Feb 1989)
Radiokom
Data Communications (May 1987)
X.25
Protocols
Fibre Optics and Diginet
Modem Principles and
Interfacing Techniques
DAMELIN
Financial Management (1993) Diploma
FURTHER STUDIES / TRAINING:
Institution
Subjects
Other training
Informatica (Pty) Ltd
Introduction to Data (March 1990)
Communications
Principles of Data Communications
INFOPLAN -
QUATTRO PRO 4.0 (April 1992)
QUATTRO PRO 4.0 Adv. (Oct 1992)
DST - CONFIGURATION MANAGEMENT
(May 1994)
NOSA - NASIONALE BEROEPSVEILIGHEID
(Sept 1991)
KRYGKOR SEKERHEID - REKENAAR-SEKERHEID (Nov
1990)
WHITEHEAD MORRIS -
MANAGING THE HELP DESK
(Nov 1990)
MANAGING THE HELP DESK
(Nov 1995)
ADVANCED HELP DESK SKILLS
(Nov 1995)
WORKGROUP SYSTEMS -SUPPORTING MS
WINDOWS 3.1 & DOS 6.2 (Nov 1994)
RADIOKOM -
PC INSTALLATION & SUPPORT
(Nov 1994)
UNIVERSITY OF PRETORIA (LGI) -
PROJECT MANAGEMENT (Certificate)
(March 1995 - Sep 1995)
CNE (RADIOKOM)
NETWORKING TECHNOLOGIES
NetWare 41. ADMINISTRATION
Davis and Dean Managing by Project
X-Pert (Project Management Services)
Project Management Professional Preparatory
Course (ProjectPro) (Feb 1999)
BRP 3/3 Project Management (Preparation for
PMP)
NGN (New generation networks)
ITIL Foundation in IT Service Management (EXIN
Institute for Information Science) November 2007
Project Management Professional (Know It All) 9th
March 2011 to 11th
May 2011
Enterprise Project Management for Project
Managers – AccTech Academy Jan 2010
PREVIOUS WORK EXPERIENCE:
Employer
Position
Scope of work
Xpert (In sourced at Standard Bank SA)
Technical Deployment Manager (Contractor)
• Managing Projects in conformance with the Standard Bank
standards and requirements
• Using Project management procedures to plan, organise, co-
ordinate and control the activities and resources of projects
to ensure that the specified and agreed project output
includes all the quality objectives within the customer’s sites.
Completed Projects:
• MainView Health
A health check / Technical assessment was conducted between
Gijima and Standard Bank Technical teams to determine at what
level the installed / configured licensed BMC MainView products
are being utilized. The main objective of this initiative is to
implement a Service Improvement plan to enhance the usage
and benefits where the MainView Health check identified short
comings. This entails retraining of Standard Bank Technical
staff, knowledge transfer and customisation of the licensed
tools to accommodate the specific requirements of the various
Standard Bank Technical teams.
• GTI RDC Facilities Upgrade
1. Security upgrades
The monitoring of the River Club Data Centre (RDC) Computer Rooms
via CCTV is inadequate and poses a security risk. Installing additional
surveillance cameras, will supplement the existing processes relating to
physical access, change control and electronic access. CCTV will provide
for continuous monitoring and will address the potential tampering with
equipment and / or illegal entry into the DC.
2. RDC Office upgrades - Staff growth and - RCC Air-
condition Unit 9 in RC2 Electrical
Parking for SBSA staff at RDC is inadequate and no alternative offsite
parking is available in close proximity. An additional 20+ parking bays
can be created with limited effort and resources.
The staff facilities in the office block (gym cloak rooms, security
kitchenette, and cleaning staff change rooms) are dated and require
upgrading The exterior of the office block also needs to be repainted.
All bathrooms are to be removed from the DC as this is poses a
flooding risk.
Chillers are a critical component of the DC’s cooling system, but are
energy intensive. A chiller control unit is proposed to manage the load
conditions which will result in improved energy efficiencies in the DC.
The current management control unit on the cooling
Towers are a single point of failure and a backup unit is required.
3. City Power - Khanyisa additional capacity
The switch gear needs to be replaced to raise the safety, reliability and
performance standards in the River Club Data Centre. This will also
minimise downtime and improve the reliability of the RDC power.
Distribution board (DB) monitoring is required to automatically detect
and diagnose faults in energy-consuming equipment or in building
components that directly affect energy usage. With DB board
monitoring equipment in place, measurements can help detect and
diagnose excessive whole-building energy usage and component-level
faults. Integration of DB monitoring into the BMS will provide detailed
information to compile MIS.
4. RDC Security Upgrade finalization - RCCC/SBC BMS
Upgrade
• The following has been identified as work to be included in
the scope for the RCCC/SBC BMS initiative:
• HA / DR setup – servers installation and
configuration – (JB controls)
• DB board monitoring on the BMS
• Chiller Drive backups integration on the BMS
• Chiller Controls integration on the BMS
5. RDC Civil works - RC Dispatch Kit Out
The dispatch area needs to be upgraded to allow for more efficient
deliveries in the River Club Dispatch designated area i.e.
• Storage Cage to be build
Tailgate for Dispatch area to be erect
• ESB Remediation (Enterprise Service Bus)
The purpose of the ESB Remediation project will be to
architect and build the deployment environments required
by Standard Bank to cater for the successful implementation
of ESB infrastructure requirements to meet the Platinum
class of service. The solution will be required to cater for the
following environments on AIX infrastructure:
• Development (DEV) Environment;
• Development2 (DEV2) Environment;
• System Integration Testing (SIT) Environment;
• Production Simulation (ProdSim) Environment;
• Production Environment;
• DR Environment.
1. Reconfigure ACE to provide Active-Active cluster in
production, DR and UAT ;
2. Reconfigure Data Power devices into an Active-Active
configuration in production, DR and UAT ;
3. Rebuild Message Broker AIX hosts into a multi instance
configuration (provide a shared file system using GPFS);
b. Upgrade all AIX hosts from AIX 5.3 to AIX 6.1;
c. Migrate all AIX LPARs from P5 pSeries servers to pSeries
servers within support lifecycle;
d. Implement asynchronous storage level replication of AIX
hosts between production and DR to ensure hosts are in
synch with production, remove human intervention in
maintaining DR synchronisation;
e. Reconfigure message flow to remove the CISCO ACE
from inter-process/service communication, the ACE is to only
provide network level Load Balancing within the ESB;
f. Upgrade IBM Message Broker from version 6.1 to
version 7.0
i. Implement IBM Message Broker multi instance
configuration to achieve high
availability;
ii. Upgrade IBM MQ from version 6.0 to version 7.0
iii. Implement IBM MQ Cluster to achieve required high
availability;
g. Complete an end-to-end Disaster Recovery test of the
newly deployed topology;
It will be necessary to conduct regression testing when the
above changes are made, given the number of consumer and
provider services to the ESB, regression testing is an
intensive piece of work it is preferable to keep the number
of sets of regression tests to a minimum.
• TPA (Transaction Process Architecture)
The SBSA production environment is, today, a mix of SAP and
legacy applications accessing DB2 databases on the
mainframe. During the past few months it has become
apparent that the current architecture would be unable to
scale sufficiently to meet the volume and throughput
requirements for the medium (2012) and long term (2015).
SBSA commissioned a set of tests in the IBM Labs in
Montpellier to set various scenarios using IBM recommended
architecture with the mainframe and zBX. The results of the
test were favourable and a decision to
Implement the zBX within the bank has been taken.
Following on from the SAP benchmarking that was done in
Montpellier, the TPA programme are now looking to build a
SIT and Production Simulation environment using the
Mainframe.
Infrastructure Integration changes:
• Upgrade Broker software to version 7.
• Install 10Gb network from database through ESB
towards consumer (RDC)
• ACE on entry only (DataPower for ESB internal load
balancing)
• AIX operating system software upgrade to version
6.1.
• Migrate all SAP databases onto IBM model 8700 disk.
• Deploy new Broker instances on zOS.
• Purchase and install zBX racks (2 x Prod, 1 x DR, non-
Prod)
• Purchase and install DataPower X150z cards (4 x
Prod, 2 x DR, non-Prod)
• Generate trace message ID for mainframe service
consumers.
• Migrate Account and Statement services from ESC to
ESB.
• Africa Data Centre Remediation
Completed Data Centres
1) Build new Swaziland Production and Disaster
Recovery Data Centre
• 1) Construction of a New Production (Tier 3) and DR
Data (Tier2) centre in Matsapha and Mbabane
(Swaziland) respectively.
• Civils and Building works.
• False floors and floor / ceiling grills.
• NetBotz Monitoring System.
• Access Control System.
• CCTV Monitoring System.
• Fire Detection and Suppression.
• Install Cabinets with Hot Aisle containment.
• Fibre and copper cabling.
• Air Conditioning plant for Data Centre and UPS
room.
• Electrical Infrastructure. (Mains / Distribution
boards / AVR)
• Diesel Generators.
• UPS equipment.
• 2) Manage the construction, Installation and
configuration of new Network for Data Centre (WAN /
LAN) according to approved Data Centre and Solution
Design
• 3) Plan and manage staff (Network / Infrastructure / AIX)
for migration all computer equipment from existing
Data centre to new Data Centre
• Africa Hardware Refresh
Standard Bank SAN Migration from IBM DS4800 to IBM
Storwize V7000
The major aim of this project is to no disruptively migrate all AIX
and VMware data from the DS4800
Storage to the new Storwize V7000 systems for both the DR and
Production environments.
Scope of work
1. To install and configure the new Storwize v7000 systems in
production and DR site
2. To create the required storage pools for AIX and VMware data
3. To create the required volumes on these storage pools and
map the volumes to the hosts
4. To migrate all AIX and VMware data from the DS4800 volumes
to the Storwize V7000 volumes
while ensuring that the existing data structures from volumes,
Hardware and software
Duration of employment
volume groups and file systems
Remain intact after the migration.
5. To configure remote mirroring for VMware volumes between
the production Storwize V7000.
Countries successfully completed:
Angola, Mozambique, Lesotho, Botswana, Mauritius, Malawi,
Ghana, Zambia, Zimbabwe, Uganda, Tanzania, DRC, Swaziland
and Namibia,
Current Projects
1) Mozambique Head Office relocation and Production
Data Centre.
2) Africa Hardware refresh (Decommissioning of old IBM
DS4800 Storage) in 16 Africa countries.
3) RoA remediation (Remediate all Hardware and Software
in 16 Countries. Production and DR)
4) Installation of IBM P7’s and the migration of LPARS from
P5’s to P7’s
MS Office 2007 / 2010; XP; Windows 7, MS Project 2007, Cisco
ACE, IBM Z196, IBM DB2, AIX 6.1, IBM MQ Message Broker 7.0,
IBM MQ 7.0, DataPower X150, zBX , IBM P-Series
October 2011 to Current
Employer
Position
Scope of work
A1L Realization (In sourced at Liberty Life)
Infrastructure Senior Project Manager
(Contractor)
• Managing Projects in conformance with
the Liberty Life standards and
requirements
• Using Project management procedures to
plan, organise, co-ordinate and control the
activities and resources of projects to
ensure that the specified and agreed
project output includes all the quality
objectives within the customer’s sites.
Completed Projects
• Exchange 2007 Migration - Migration of
Hardware and software
Duration of employment
Exchange 2003 to 2007
• RightFax - Replace current RightFax 8.5
with RightFax 9.3 Active / Passive RightFax
• SQL Server Consolidation - SQL
Environment needs to be audited and
consolidate due to too many instances and
licenses. To many Servers and footprint
needs to be reduced
• Active Directory (AD) - Active Directory
was in a state of disarray. AD needed to be
cleaned up
• Blackberry - To provide Bloomberg
/Reuters and E-mail on Mobile devices and
desktop for a new Department LibFin.
Needs to be independent from Liberty Life
requiring dedicated Internet access.
• EDW (Enterprise Data Warehouse) -
Implement the appropriate infrastructure
to accommodate expansion and growth in
data from new sources.
• SCCM (POC) Service Centre Configuration
Management - The current software
distribution software SMS is unstable and
does not deliver the required hit rate.
Current hit rate is +-40%. Investigate the
replacement of Nettrace.
• SCOM (POC) Service Centre Operation
Manager - Investigate the replacement of
MOM
• Citrix (BP Corporate) – Migrate the User
from Old Citrix farm to new and implement
proper connectivity to external Brokers.
• Public Folder migration to SharePoint –
Migrate Public Folders on Exchange 2003
to SharePoint.
• File Blocks and quotas – To reduce the
current size of hard drive storage space
and to implement process and procedures
for allocation of hard drive storage space
to users.
• Archiving (Enterprise Vault) – File and
Print Clusters
• SCOM (Service Centre Operations Manager
• SCCM (Service Centre Configuration
Manager
• LibLink Exchange Migration – Implement
and Migrate Send mail Users to Exchange
2007
Other Projects
• Exchange Server 2010
• Forefront Protection 2010 for Exchange
servers
• Windows Server 2008 R2 Active Directory
• Active Directory Certificate Services
RightFax; Microsoft (SCCM, SCOM, SQL 2005 /
2008; Blackberry; MS Office 2007 / 2010; XP;
Windows 7, MS Project 2007; Exchange
2007;Citrix; Cisco; HP
Reason for termination March 2008 to August 2011
Contract Expired
EMPLOYER
Position
Scope of work
Hardware and software
Duration of employment
Position
Scope of work
Telkom Western Region
IT Consultant Service Provisioning (Project
Management)
• Managing Project management and
installation teams in the Western region
• Managing major company projects.
• Negotiating of new Maintenance contracts
• Billing and invoicing of Customer services
• Managing of installation projects
• Customer liaison and Account
Management
• Interface with suppliers
• Managing internal Network Administration
• Managing Service level agreements (SLA)
NOVELL 3.X/4.X, MICROSOFT OFFICE 95, MS
PROJECT, WINDOWS 95, MICROSOFT NT, ARS
(REMEDY)
COMPAQ, Hewlett Packard, Bay Networks,
October 1997 – October 1998
Transferred to National Project Office
IT Service Delivery (Head Office)
Telkom Head Office (Pretoria)
Manager of National Project Office (IT Service
Delivery)
• Managing and facilitating cross- functional
IT Technology project teams.
• Manage 7x National Project Managers, 2x
Project co-ordinators and 7x IT Specialists
• Managing a Portfolio of Projects, ranging
from new Technology Projects, all
hardware and software related projects of
a 35 000 user base.
• Directly involved with Capital Authorisation
Management team in acquiring funds for
National Projects
• Involved with the standardisation of
Project Management in IT Service Delivery
and Telkom. (Development of IT
Solutioning process)
• Direct dealings with IT Account Managers
to ensure that all aspects of IT Service
Delivery are covered in the Business Cases
presented to the IT assessment committee
(ITA).
• Represented IT Service Delivery at the IT
Assessment committee (ITA) to ensure that
all Business Cases that are submitted
covers all IT related issues.
• Managed the OPEX and CAPEX budget for
IT Service Delivery National Project Office.
Hardware and Software
Duration of employment
Position
Scope of work
NOVELL 3.X/4.X, MICROSOFT OFFICE 97, MS
PROJECT, WINDOWS 95, MICROSOFT NT, ARS
(REMEDY), CITRIX, WINDOWS 2000, OFFICE
2000
COMPAQ, HP, Bay Networks, Cisco, DELL
September 1998- June 2001
Transferred to Super Project (I-Care / Flow
Thru / Workforce Management (WFM) / OSS
programme
Project Manager – Super Projects
• Manage 2x Junior Project Managers, 22 x IT
Specialists (National).
• Manage tender processes for procurement
of 8000 Hand Held Devices (Itronix’s Husky
FEX 21) and Network infrastructure
(Clarinet switches) and all related software.
• Manage National implementation of Husky
hand held devices, network infrastructure
and Business developed software with IT
Service Delivery Regional Project
Managers.
• Retrofit supplied Husky to comply with
Telkom and ICASA standards.
• Negotiate Supply, Support and
Maintenance contracts with suppliers
• Compile and implement Business processes
and procedures to support handheld
devices with peripherals
• Develop and investigate operating /
Business software for Husky’s.
• Develop, integrate and Implement GPS and
GSM solutions for Business for handheld
Devices and Business tools.
• Supply 1st and 2 nd Line hardware and
software support to Business units.
• Upgrade and replace End user devices for
implementation of Windows 2000 and
Business software.
• Align Business projects with Windows 2000
corporate rollout
• Implement Advantex (MA/SA/MA-CE)
software for all dispatch able and non –
dispatch able staff.
• Implement Techdial phase 2 , GPRS / 3G
and Cisco Aironet – Remote connectivity
for mobile Technicians
• Replacement of all Husky devices with
notebooks with 3G (+- 11000 notebooks
and 3G cards)
• Implement all IT Service Delivery related to
the OSS Program according to the SVC
process.
Hardware and software
Duration of employment
Reason for termination of employment
• Projects Managed
• All Clarify projects (CMSS / TMOX1 / SAM /
CTTS / CPH / Cramer )
• Number Management
• NFMS (Network Fault Management)
• NGN (New generation networks)
• Remtest / XDSL
• NIRC / Netplan
• PSM (Performance systems management)
• Trouble Handler
• WFM (Workforce Management)
• NGN (New generation networks)
NOVELL 3.X/4.X, MICROSOFT OFFICE 97, MS
PROJECT, WINDOWS 95, MICROSOFT NT, ARS
(REMEDY), CITRIX, WINDOWS 2000, OFFICE
2000
COMPAQ, HP, Bay Networks, Cisco, DELL,
Clarinet, Husky FEX21, Clarify, GPRS /3G /
HSDPA, Virtual PC, Windows XP
June 2001 to 29 February 2008
New Challenges
EMPLOYER
Position
Scope of work
Major projects managed
Duration of employment
Reason for termination of employment
Q Data Networks
Project Consultant
• Managing Projects in conformance with
the ISO 9001 specifications
• Using Project management procedures to
plan, organise, co-ordinate and control the
activities and resources of projects to
ensure that the specified and agreed
project output includes all the quality
objectives within the customer’s sites.
Sanlam (Financial Institution) – Installations of
Voice / Data Network
(Nortel and Micom equipment) Linking six
regions nationally (WAN), using Magellan 160
Passport’s switches and 20K Turbo Marathon
(voice) via Frame Relay.
Old Mutual (Financial Institution) –
Installations of ATM Campus Networks (Bay
Routers and ATM switches)
Murray and Roberts (Construction Company)
– Installation of Voice / Data Network (Bay
Routers/ Nortel and Micom equipment) Linking
three regions via 2 Mb Diginet circuits (WAN),
using 160 Passport’s switches and linking six
remote sites at each region, via 64k Diginet
circuits and AN Bay Routers for data and 5K
Turbo Micom for voice.
Freddy Hirsch (Retail Company) – Network
Audit (LAN and WAN) to investigate current
network and make short / medium / long term
recommendations.
Centralised Electronics (Manufacturing
Company) – Installation of Router network
with one primary and two secondary sites via
Frame Relay. (Bay and Compaq equipment)
Centera / Computer Alliance merger /
relocation. - Move Centera’s business and
computer infrastructure to Computer Alliance
building after merger.
September 1996 – October 1997
Better position offered in Project Management
and more exposure to bigger projects.
EMPLOYER
Position
Scope of work
Hardware and software
Duration of employment
Reason for termination
ComputerAlliance
Action Centre Manager
• Managing the Help Desk and Action Centre
24 Hours, 7 days a week
• Managing current Maintenance contracts
(Hardware and Software)
• Negotiating of new Maintenance contracts
• Billing and invoicing of Customer services
• Managing of installation projects
• Customer liaison and Account
Management
• Interface with suppliers
• Managing internal Network Administration
• Managing Service level agreements (SLA)
NOVELL 3.X/4.X, MS-DOS MICROSOFT OFFICE,
MS PROJECT, WINDOWS 95, MICROSOFT NT,
ARS (REMEDY), BANYAN VINES, UNIX, OPTIVITY,
HP OPENVIEW
COMPAQ, RETIX, SYNOPTICS, BAY NETWORKS,
MOTOROLA, BYTEX, CROSSCOMM, GDC.
December 1995 - September 1996
Due to business problems and non-
profitability, and the need to reduce the size of
the workforce, I was made redundant
EMPLOYER
Position
Scope of work
Hardware and software
Duration of employment
Reason for termination of employment
Armscor
Head: LAN and PC Support
• Planning and implementation of sections
goals.
• Setting of standards and procedures.
• Effective utilisation of Support personnel.
• Monitoring the performance of Support
personnel.
• Security and asset control.
• Planning and implementing new local area
networks for Entire Corporation.
• Manage hardware and software
maintenance / support / upgrades.
• Budget control.
• Project Management
PROTEON 10 TOKEN RING NETWORK WITH
NOVELL 3.X, WordPerfect 5.1, HARVARD
GRAPHICS, MS-DOS 5, WP OFFICE, QUATTRO
PRO, LOTUS 123 ETC.
September 1987 - November 1995
( Infoplan and Armscor)
Wider scope.
Position
Scope of work
Manager Operations (Armscor)
• Managing operations of Mainframe and
LAN environments. (Networks / Software /
Hardware).
• Client Liaison.
• Negotiating contracts for mainframe and
LAN maintenance / support.
• Managing software store and legalisation
of company software.
• Configuration management. (Hardware
and software)
• Administration and Budget control.
• Procurement for Department.
• Project finances (New cabling / Networks
of SADF and Armscor).
• Preparations of proposals to Management
Board.
• Managing cabling and network projects
(Hardware and Software).
IBM COMPATIBLE WITH MVS/XA, ACF/VTAM
IDMS/R, ICMS, JES2, TSO/E, DFHSM,
ASSEMBLER H, QPAC.
SYNOPTICS NETWORKS WITH NOVELL 3.X, MS-
DOS 6.2, WordPerfect OFFICE 4.0 a, MS
WINDOWS 3.1, and WordPerfect 6.0
WINDOWS, HARVARD GRAPHICS 4.2, QUATTRO
PRO WINDOWS, MS PROJECTS WINDOWS ETC.
EMPLOYER
Position
Scope of work
Infoplan (PTY) Ltd (Affiliate of Armscor)
Assistant Network Planner
• Planning of cost effective data
communications.
• Liase with Post Office for implementation
of data lines.
• Manage and co-ordinate problems on data
equipment and lines.
• Liase with clients to determine future
computer requirements and co-ordinate
installation.
• Co-ordinate new software requirements
(Gens)
• Planning and co-ordinating the installation
of network equipment (Nodes / FEP’s)
EMPLOYER
Position
Scope of work
Hardware and software
Duration of employment
Reason for termination of employment
Atomic Energy Corporation( Pelindaba)
Computer Operator / Network Controller
Scheduling of jobs
Database Administration
Backup of Disks
Maintaining software / tape stores
Hardware maintenance (Mainframe and
Peripherals)
Planning and installing of network hardware
and software
Maintaining Network functions
Help Desk
IBM COMPATIBLE WITH MVS/XA,
ACF / VTAM, ASSEMBLER, JES2,
TSO/E, ADABAS NATURAL
September 1984 - August 1987
Wanted to get wider exposure in data
Processing and data communications
EMPLOYER
Position
Scope of work
Duration of employment
Reason for termination of employment
Barclays National Bank Ltd
Clerk / Teller
Administrative Tasks
Savings Liaison
Branch Teller
Agency Teller
Foreign Exchange Clerk
January 1983 - August 1984
Banking not my line of work.
GENERAL:
• Due to my work at Armscor I have SA Defence Force Secret Clearance.
• I have completed my two-year National Service and all necessary camps.
• Member of Project Management Institute of South Africa (PMISA)
• Telkom Leading lights award 2004 (Gold)
• Name in lights (2004)
References:
Francois Joubert
Infrastructure Delivery Portfolio Manager Standard Bank
Cell: 0798770215

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CV2015_06_30 -NG van Zyl

  • 1. CURRICULUM VITAE N G VAN ZYL (Gerhard) Infrastructure Delivery Manager (Africa Portfolio)
  • 2. NICHOLAAS GERHARDUS VAN ZYL PERSONAL: Surname First names Date of birth Marital status Children Home address Postal address Cell no: E-Mail van Zyl Nicholaas Gerhardus 8 January 1963 Divorced Cher (28) Samantha (22) 24 Tasman Crescent Midstream Hill Olifantsfontein PO Box 3241 Bedfordview 2008 082 780 3648 Goutie63@Gmail.com
  • 3. EDUCATION: Name Standard passed Subjects Year Completed High School Verwoerdburg Standard 10 English Afrikaans Science Biology Mathematics Geography 1980 FURTHER STUDIES / TRAINING: Institution Certificate Subjects Institution Subjects Institution Subjects Institution Subjects University of Pretoria BOP Management development Programme 1991 (Certificate) General Management Business Law Manpower Management Management Accounting Human Relations Information Management Operational Management Financial Management Marketing Management The Computer Users Council of South Africa CDP - (Concepts of Data Processing) (August 1988) DAC01 - (Introduction to Data Communications) (August 1988) DAC12 - (Principles of Data Communications) (May 1989) NET23 - (Introduction to Networking) (May 1990) BUS01 - (Business Communications) (Feb 1989) Radiokom Data Communications (May 1987) X.25 Protocols Fibre Optics and Diginet Modem Principles and Interfacing Techniques DAMELIN Financial Management (1993) Diploma
  • 4. FURTHER STUDIES / TRAINING: Institution Subjects Other training Informatica (Pty) Ltd Introduction to Data (March 1990) Communications Principles of Data Communications INFOPLAN - QUATTRO PRO 4.0 (April 1992) QUATTRO PRO 4.0 Adv. (Oct 1992) DST - CONFIGURATION MANAGEMENT (May 1994) NOSA - NASIONALE BEROEPSVEILIGHEID (Sept 1991) KRYGKOR SEKERHEID - REKENAAR-SEKERHEID (Nov 1990) WHITEHEAD MORRIS - MANAGING THE HELP DESK (Nov 1990) MANAGING THE HELP DESK (Nov 1995) ADVANCED HELP DESK SKILLS (Nov 1995) WORKGROUP SYSTEMS -SUPPORTING MS WINDOWS 3.1 & DOS 6.2 (Nov 1994) RADIOKOM - PC INSTALLATION & SUPPORT (Nov 1994) UNIVERSITY OF PRETORIA (LGI) - PROJECT MANAGEMENT (Certificate) (March 1995 - Sep 1995) CNE (RADIOKOM) NETWORKING TECHNOLOGIES NetWare 41. ADMINISTRATION Davis and Dean Managing by Project X-Pert (Project Management Services) Project Management Professional Preparatory Course (ProjectPro) (Feb 1999) BRP 3/3 Project Management (Preparation for PMP) NGN (New generation networks) ITIL Foundation in IT Service Management (EXIN Institute for Information Science) November 2007 Project Management Professional (Know It All) 9th March 2011 to 11th May 2011 Enterprise Project Management for Project Managers – AccTech Academy Jan 2010
  • 5. PREVIOUS WORK EXPERIENCE: Employer Position Scope of work Xpert (In sourced at Standard Bank SA) Technical Deployment Manager (Contractor) • Managing Projects in conformance with the Standard Bank standards and requirements • Using Project management procedures to plan, organise, co- ordinate and control the activities and resources of projects to ensure that the specified and agreed project output includes all the quality objectives within the customer’s sites. Completed Projects: • MainView Health A health check / Technical assessment was conducted between Gijima and Standard Bank Technical teams to determine at what level the installed / configured licensed BMC MainView products are being utilized. The main objective of this initiative is to implement a Service Improvement plan to enhance the usage and benefits where the MainView Health check identified short comings. This entails retraining of Standard Bank Technical staff, knowledge transfer and customisation of the licensed tools to accommodate the specific requirements of the various Standard Bank Technical teams. • GTI RDC Facilities Upgrade 1. Security upgrades The monitoring of the River Club Data Centre (RDC) Computer Rooms via CCTV is inadequate and poses a security risk. Installing additional surveillance cameras, will supplement the existing processes relating to physical access, change control and electronic access. CCTV will provide for continuous monitoring and will address the potential tampering with equipment and / or illegal entry into the DC. 2. RDC Office upgrades - Staff growth and - RCC Air- condition Unit 9 in RC2 Electrical Parking for SBSA staff at RDC is inadequate and no alternative offsite parking is available in close proximity. An additional 20+ parking bays can be created with limited effort and resources. The staff facilities in the office block (gym cloak rooms, security kitchenette, and cleaning staff change rooms) are dated and require upgrading The exterior of the office block also needs to be repainted. All bathrooms are to be removed from the DC as this is poses a flooding risk. Chillers are a critical component of the DC’s cooling system, but are energy intensive. A chiller control unit is proposed to manage the load conditions which will result in improved energy efficiencies in the DC. The current management control unit on the cooling Towers are a single point of failure and a backup unit is required. 3. City Power - Khanyisa additional capacity The switch gear needs to be replaced to raise the safety, reliability and performance standards in the River Club Data Centre. This will also minimise downtime and improve the reliability of the RDC power.
  • 6. Distribution board (DB) monitoring is required to automatically detect and diagnose faults in energy-consuming equipment or in building components that directly affect energy usage. With DB board monitoring equipment in place, measurements can help detect and diagnose excessive whole-building energy usage and component-level faults. Integration of DB monitoring into the BMS will provide detailed information to compile MIS. 4. RDC Security Upgrade finalization - RCCC/SBC BMS Upgrade • The following has been identified as work to be included in the scope for the RCCC/SBC BMS initiative: • HA / DR setup – servers installation and configuration – (JB controls) • DB board monitoring on the BMS • Chiller Drive backups integration on the BMS • Chiller Controls integration on the BMS 5. RDC Civil works - RC Dispatch Kit Out The dispatch area needs to be upgraded to allow for more efficient deliveries in the River Club Dispatch designated area i.e. • Storage Cage to be build Tailgate for Dispatch area to be erect • ESB Remediation (Enterprise Service Bus) The purpose of the ESB Remediation project will be to architect and build the deployment environments required by Standard Bank to cater for the successful implementation of ESB infrastructure requirements to meet the Platinum class of service. The solution will be required to cater for the following environments on AIX infrastructure: • Development (DEV) Environment; • Development2 (DEV2) Environment; • System Integration Testing (SIT) Environment; • Production Simulation (ProdSim) Environment; • Production Environment; • DR Environment. 1. Reconfigure ACE to provide Active-Active cluster in production, DR and UAT ; 2. Reconfigure Data Power devices into an Active-Active configuration in production, DR and UAT ; 3. Rebuild Message Broker AIX hosts into a multi instance configuration (provide a shared file system using GPFS); b. Upgrade all AIX hosts from AIX 5.3 to AIX 6.1; c. Migrate all AIX LPARs from P5 pSeries servers to pSeries servers within support lifecycle; d. Implement asynchronous storage level replication of AIX hosts between production and DR to ensure hosts are in synch with production, remove human intervention in maintaining DR synchronisation; e. Reconfigure message flow to remove the CISCO ACE from inter-process/service communication, the ACE is to only provide network level Load Balancing within the ESB; f. Upgrade IBM Message Broker from version 6.1 to
  • 7. version 7.0 i. Implement IBM Message Broker multi instance configuration to achieve high availability; ii. Upgrade IBM MQ from version 6.0 to version 7.0 iii. Implement IBM MQ Cluster to achieve required high availability; g. Complete an end-to-end Disaster Recovery test of the newly deployed topology; It will be necessary to conduct regression testing when the above changes are made, given the number of consumer and provider services to the ESB, regression testing is an intensive piece of work it is preferable to keep the number of sets of regression tests to a minimum. • TPA (Transaction Process Architecture) The SBSA production environment is, today, a mix of SAP and legacy applications accessing DB2 databases on the mainframe. During the past few months it has become apparent that the current architecture would be unable to scale sufficiently to meet the volume and throughput requirements for the medium (2012) and long term (2015). SBSA commissioned a set of tests in the IBM Labs in Montpellier to set various scenarios using IBM recommended architecture with the mainframe and zBX. The results of the test were favourable and a decision to Implement the zBX within the bank has been taken. Following on from the SAP benchmarking that was done in Montpellier, the TPA programme are now looking to build a SIT and Production Simulation environment using the Mainframe. Infrastructure Integration changes: • Upgrade Broker software to version 7. • Install 10Gb network from database through ESB towards consumer (RDC) • ACE on entry only (DataPower for ESB internal load balancing) • AIX operating system software upgrade to version 6.1. • Migrate all SAP databases onto IBM model 8700 disk. • Deploy new Broker instances on zOS. • Purchase and install zBX racks (2 x Prod, 1 x DR, non- Prod) • Purchase and install DataPower X150z cards (4 x Prod, 2 x DR, non-Prod) • Generate trace message ID for mainframe service consumers. • Migrate Account and Statement services from ESC to ESB.
  • 8. • Africa Data Centre Remediation Completed Data Centres 1) Build new Swaziland Production and Disaster Recovery Data Centre • 1) Construction of a New Production (Tier 3) and DR Data (Tier2) centre in Matsapha and Mbabane (Swaziland) respectively. • Civils and Building works. • False floors and floor / ceiling grills. • NetBotz Monitoring System. • Access Control System. • CCTV Monitoring System. • Fire Detection and Suppression. • Install Cabinets with Hot Aisle containment. • Fibre and copper cabling. • Air Conditioning plant for Data Centre and UPS room. • Electrical Infrastructure. (Mains / Distribution boards / AVR) • Diesel Generators. • UPS equipment. • 2) Manage the construction, Installation and configuration of new Network for Data Centre (WAN / LAN) according to approved Data Centre and Solution Design • 3) Plan and manage staff (Network / Infrastructure / AIX) for migration all computer equipment from existing Data centre to new Data Centre • Africa Hardware Refresh Standard Bank SAN Migration from IBM DS4800 to IBM Storwize V7000 The major aim of this project is to no disruptively migrate all AIX and VMware data from the DS4800 Storage to the new Storwize V7000 systems for both the DR and Production environments. Scope of work 1. To install and configure the new Storwize v7000 systems in production and DR site 2. To create the required storage pools for AIX and VMware data 3. To create the required volumes on these storage pools and map the volumes to the hosts 4. To migrate all AIX and VMware data from the DS4800 volumes to the Storwize V7000 volumes while ensuring that the existing data structures from volumes,
  • 9. Hardware and software Duration of employment volume groups and file systems Remain intact after the migration. 5. To configure remote mirroring for VMware volumes between the production Storwize V7000. Countries successfully completed: Angola, Mozambique, Lesotho, Botswana, Mauritius, Malawi, Ghana, Zambia, Zimbabwe, Uganda, Tanzania, DRC, Swaziland and Namibia, Current Projects 1) Mozambique Head Office relocation and Production Data Centre. 2) Africa Hardware refresh (Decommissioning of old IBM DS4800 Storage) in 16 Africa countries. 3) RoA remediation (Remediate all Hardware and Software in 16 Countries. Production and DR) 4) Installation of IBM P7’s and the migration of LPARS from P5’s to P7’s MS Office 2007 / 2010; XP; Windows 7, MS Project 2007, Cisco ACE, IBM Z196, IBM DB2, AIX 6.1, IBM MQ Message Broker 7.0, IBM MQ 7.0, DataPower X150, zBX , IBM P-Series October 2011 to Current Employer Position Scope of work A1L Realization (In sourced at Liberty Life) Infrastructure Senior Project Manager (Contractor) • Managing Projects in conformance with the Liberty Life standards and requirements • Using Project management procedures to plan, organise, co-ordinate and control the activities and resources of projects to ensure that the specified and agreed project output includes all the quality objectives within the customer’s sites. Completed Projects • Exchange 2007 Migration - Migration of
  • 10. Hardware and software Duration of employment Exchange 2003 to 2007 • RightFax - Replace current RightFax 8.5 with RightFax 9.3 Active / Passive RightFax • SQL Server Consolidation - SQL Environment needs to be audited and consolidate due to too many instances and licenses. To many Servers and footprint needs to be reduced • Active Directory (AD) - Active Directory was in a state of disarray. AD needed to be cleaned up • Blackberry - To provide Bloomberg /Reuters and E-mail on Mobile devices and desktop for a new Department LibFin. Needs to be independent from Liberty Life requiring dedicated Internet access. • EDW (Enterprise Data Warehouse) - Implement the appropriate infrastructure to accommodate expansion and growth in data from new sources. • SCCM (POC) Service Centre Configuration Management - The current software distribution software SMS is unstable and does not deliver the required hit rate. Current hit rate is +-40%. Investigate the replacement of Nettrace. • SCOM (POC) Service Centre Operation Manager - Investigate the replacement of MOM • Citrix (BP Corporate) – Migrate the User from Old Citrix farm to new and implement proper connectivity to external Brokers. • Public Folder migration to SharePoint – Migrate Public Folders on Exchange 2003 to SharePoint. • File Blocks and quotas – To reduce the current size of hard drive storage space and to implement process and procedures for allocation of hard drive storage space to users. • Archiving (Enterprise Vault) – File and Print Clusters • SCOM (Service Centre Operations Manager • SCCM (Service Centre Configuration Manager • LibLink Exchange Migration – Implement and Migrate Send mail Users to Exchange 2007 Other Projects • Exchange Server 2010 • Forefront Protection 2010 for Exchange servers • Windows Server 2008 R2 Active Directory • Active Directory Certificate Services RightFax; Microsoft (SCCM, SCOM, SQL 2005 / 2008; Blackberry; MS Office 2007 / 2010; XP; Windows 7, MS Project 2007; Exchange 2007;Citrix; Cisco; HP
  • 11. Reason for termination March 2008 to August 2011 Contract Expired
  • 12. EMPLOYER Position Scope of work Hardware and software Duration of employment Position Scope of work Telkom Western Region IT Consultant Service Provisioning (Project Management) • Managing Project management and installation teams in the Western region • Managing major company projects. • Negotiating of new Maintenance contracts • Billing and invoicing of Customer services • Managing of installation projects • Customer liaison and Account Management • Interface with suppliers • Managing internal Network Administration • Managing Service level agreements (SLA) NOVELL 3.X/4.X, MICROSOFT OFFICE 95, MS PROJECT, WINDOWS 95, MICROSOFT NT, ARS (REMEDY) COMPAQ, Hewlett Packard, Bay Networks, October 1997 – October 1998 Transferred to National Project Office IT Service Delivery (Head Office) Telkom Head Office (Pretoria) Manager of National Project Office (IT Service Delivery) • Managing and facilitating cross- functional IT Technology project teams. • Manage 7x National Project Managers, 2x Project co-ordinators and 7x IT Specialists • Managing a Portfolio of Projects, ranging from new Technology Projects, all hardware and software related projects of a 35 000 user base. • Directly involved with Capital Authorisation Management team in acquiring funds for National Projects • Involved with the standardisation of Project Management in IT Service Delivery and Telkom. (Development of IT Solutioning process) • Direct dealings with IT Account Managers to ensure that all aspects of IT Service Delivery are covered in the Business Cases presented to the IT assessment committee (ITA). • Represented IT Service Delivery at the IT Assessment committee (ITA) to ensure that all Business Cases that are submitted covers all IT related issues. • Managed the OPEX and CAPEX budget for IT Service Delivery National Project Office.
  • 13. Hardware and Software Duration of employment Position Scope of work NOVELL 3.X/4.X, MICROSOFT OFFICE 97, MS PROJECT, WINDOWS 95, MICROSOFT NT, ARS (REMEDY), CITRIX, WINDOWS 2000, OFFICE 2000 COMPAQ, HP, Bay Networks, Cisco, DELL September 1998- June 2001 Transferred to Super Project (I-Care / Flow Thru / Workforce Management (WFM) / OSS programme Project Manager – Super Projects • Manage 2x Junior Project Managers, 22 x IT Specialists (National). • Manage tender processes for procurement of 8000 Hand Held Devices (Itronix’s Husky FEX 21) and Network infrastructure (Clarinet switches) and all related software. • Manage National implementation of Husky hand held devices, network infrastructure and Business developed software with IT Service Delivery Regional Project Managers. • Retrofit supplied Husky to comply with Telkom and ICASA standards. • Negotiate Supply, Support and Maintenance contracts with suppliers • Compile and implement Business processes and procedures to support handheld devices with peripherals • Develop and investigate operating / Business software for Husky’s. • Develop, integrate and Implement GPS and GSM solutions for Business for handheld Devices and Business tools. • Supply 1st and 2 nd Line hardware and software support to Business units. • Upgrade and replace End user devices for implementation of Windows 2000 and Business software. • Align Business projects with Windows 2000 corporate rollout • Implement Advantex (MA/SA/MA-CE) software for all dispatch able and non – dispatch able staff. • Implement Techdial phase 2 , GPRS / 3G and Cisco Aironet – Remote connectivity for mobile Technicians • Replacement of all Husky devices with notebooks with 3G (+- 11000 notebooks and 3G cards) • Implement all IT Service Delivery related to the OSS Program according to the SVC process.
  • 14. Hardware and software Duration of employment Reason for termination of employment • Projects Managed • All Clarify projects (CMSS / TMOX1 / SAM / CTTS / CPH / Cramer ) • Number Management • NFMS (Network Fault Management) • NGN (New generation networks) • Remtest / XDSL • NIRC / Netplan • PSM (Performance systems management) • Trouble Handler • WFM (Workforce Management) • NGN (New generation networks) NOVELL 3.X/4.X, MICROSOFT OFFICE 97, MS PROJECT, WINDOWS 95, MICROSOFT NT, ARS (REMEDY), CITRIX, WINDOWS 2000, OFFICE 2000 COMPAQ, HP, Bay Networks, Cisco, DELL, Clarinet, Husky FEX21, Clarify, GPRS /3G / HSDPA, Virtual PC, Windows XP June 2001 to 29 February 2008 New Challenges
  • 15. EMPLOYER Position Scope of work Major projects managed Duration of employment Reason for termination of employment Q Data Networks Project Consultant • Managing Projects in conformance with the ISO 9001 specifications • Using Project management procedures to plan, organise, co-ordinate and control the activities and resources of projects to ensure that the specified and agreed project output includes all the quality objectives within the customer’s sites. Sanlam (Financial Institution) – Installations of Voice / Data Network (Nortel and Micom equipment) Linking six regions nationally (WAN), using Magellan 160 Passport’s switches and 20K Turbo Marathon (voice) via Frame Relay. Old Mutual (Financial Institution) – Installations of ATM Campus Networks (Bay Routers and ATM switches) Murray and Roberts (Construction Company) – Installation of Voice / Data Network (Bay Routers/ Nortel and Micom equipment) Linking three regions via 2 Mb Diginet circuits (WAN), using 160 Passport’s switches and linking six remote sites at each region, via 64k Diginet circuits and AN Bay Routers for data and 5K Turbo Micom for voice. Freddy Hirsch (Retail Company) – Network Audit (LAN and WAN) to investigate current network and make short / medium / long term recommendations. Centralised Electronics (Manufacturing Company) – Installation of Router network with one primary and two secondary sites via Frame Relay. (Bay and Compaq equipment) Centera / Computer Alliance merger / relocation. - Move Centera’s business and computer infrastructure to Computer Alliance building after merger. September 1996 – October 1997 Better position offered in Project Management and more exposure to bigger projects.
  • 16.
  • 17. EMPLOYER Position Scope of work Hardware and software Duration of employment Reason for termination ComputerAlliance Action Centre Manager • Managing the Help Desk and Action Centre 24 Hours, 7 days a week • Managing current Maintenance contracts (Hardware and Software) • Negotiating of new Maintenance contracts • Billing and invoicing of Customer services • Managing of installation projects • Customer liaison and Account Management • Interface with suppliers • Managing internal Network Administration • Managing Service level agreements (SLA) NOVELL 3.X/4.X, MS-DOS MICROSOFT OFFICE, MS PROJECT, WINDOWS 95, MICROSOFT NT, ARS (REMEDY), BANYAN VINES, UNIX, OPTIVITY, HP OPENVIEW COMPAQ, RETIX, SYNOPTICS, BAY NETWORKS, MOTOROLA, BYTEX, CROSSCOMM, GDC. December 1995 - September 1996 Due to business problems and non- profitability, and the need to reduce the size of the workforce, I was made redundant
  • 18. EMPLOYER Position Scope of work Hardware and software Duration of employment Reason for termination of employment Armscor Head: LAN and PC Support • Planning and implementation of sections goals. • Setting of standards and procedures. • Effective utilisation of Support personnel. • Monitoring the performance of Support personnel. • Security and asset control. • Planning and implementing new local area networks for Entire Corporation. • Manage hardware and software maintenance / support / upgrades. • Budget control. • Project Management PROTEON 10 TOKEN RING NETWORK WITH NOVELL 3.X, WordPerfect 5.1, HARVARD GRAPHICS, MS-DOS 5, WP OFFICE, QUATTRO PRO, LOTUS 123 ETC. September 1987 - November 1995 ( Infoplan and Armscor) Wider scope. Position Scope of work Manager Operations (Armscor) • Managing operations of Mainframe and LAN environments. (Networks / Software / Hardware). • Client Liaison. • Negotiating contracts for mainframe and LAN maintenance / support. • Managing software store and legalisation of company software. • Configuration management. (Hardware and software) • Administration and Budget control. • Procurement for Department. • Project finances (New cabling / Networks of SADF and Armscor). • Preparations of proposals to Management Board. • Managing cabling and network projects (Hardware and Software). IBM COMPATIBLE WITH MVS/XA, ACF/VTAM IDMS/R, ICMS, JES2, TSO/E, DFHSM, ASSEMBLER H, QPAC. SYNOPTICS NETWORKS WITH NOVELL 3.X, MS- DOS 6.2, WordPerfect OFFICE 4.0 a, MS WINDOWS 3.1, and WordPerfect 6.0 WINDOWS, HARVARD GRAPHICS 4.2, QUATTRO PRO WINDOWS, MS PROJECTS WINDOWS ETC.
  • 19. EMPLOYER Position Scope of work Infoplan (PTY) Ltd (Affiliate of Armscor) Assistant Network Planner • Planning of cost effective data communications. • Liase with Post Office for implementation of data lines. • Manage and co-ordinate problems on data equipment and lines. • Liase with clients to determine future computer requirements and co-ordinate installation. • Co-ordinate new software requirements (Gens) • Planning and co-ordinating the installation of network equipment (Nodes / FEP’s)
  • 20. EMPLOYER Position Scope of work Hardware and software Duration of employment Reason for termination of employment Atomic Energy Corporation( Pelindaba) Computer Operator / Network Controller Scheduling of jobs Database Administration Backup of Disks Maintaining software / tape stores Hardware maintenance (Mainframe and Peripherals) Planning and installing of network hardware and software Maintaining Network functions Help Desk IBM COMPATIBLE WITH MVS/XA, ACF / VTAM, ASSEMBLER, JES2, TSO/E, ADABAS NATURAL September 1984 - August 1987 Wanted to get wider exposure in data Processing and data communications
  • 21. EMPLOYER Position Scope of work Duration of employment Reason for termination of employment Barclays National Bank Ltd Clerk / Teller Administrative Tasks Savings Liaison Branch Teller Agency Teller Foreign Exchange Clerk January 1983 - August 1984 Banking not my line of work.
  • 22. GENERAL: • Due to my work at Armscor I have SA Defence Force Secret Clearance. • I have completed my two-year National Service and all necessary camps. • Member of Project Management Institute of South Africa (PMISA) • Telkom Leading lights award 2004 (Gold) • Name in lights (2004) References: Francois Joubert Infrastructure Delivery Portfolio Manager Standard Bank Cell: 0798770215