Tinotech is an international consulting firm that brings technological innovations to customers globally. It has offices in Europe and partners in Asia. Tinotech tailors innovations to local customer needs using local engineers and development centers. It provides full technology solutions and outsourcing services. Tinotech's IT center in Davao, Philippines serves as a hub for Southeast Asia, providing software development, IT support, and business support to customers in nearby countries.
2. Tinotech
• Tinotech
– Carries technological innovations across borders
– Tailors it to the needs of the local customer, using local development centres / engineers
– Provides full solutions to the local customer
– Provides outsourcing solutions and product marketing
• Tinotech is active in:
– the Netherlands (office)
– Germany (office)
– Philippines (co-owner)
– Romania (partner)
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3. Mission, Vision, Strategy
• Mission:
– To bring technological innovations across the world through cooperation
• Vision:
– To merge technological innovations into solutions that exceed customer expectations
• Strategy:
– To bring valuable, customized, and relevant ICT solutions to our customers, using local-for-
local when possible and foreign technology / resources when needed.
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4. Outsourcing
• IT centre in Davao, Philippines
• South-East Asia
• Central for BIMP-countries:
– Brunei
– Indonesia
– Malaysia
– Philippines
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5. Davao
• 1.5 million citizens
– 3rd city in the Philippines
– largest in size
• Safest city in south-east Asia
• International orientated
– Central for Brunei, Indonesia, Malaysia, and Philippines
(BIMP countries)
– International airport, easy to avoid Manila
– English as second language
• Mild tropical climate (no typhoons / wet-season)
• Investor friendly
• Responsive local government
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6. Davao - IT
• Engineers
– Highly competent
– Highly literate
– English speaking
– Cost-effective
• Excellent IT-Infrastructure
• High ranked universities, specialised in ICT
– 39 tertiary schools ranked as university
– University of the Philippines – Mindanao
• 30.000 students in Mindanao
• 13 campuses (2 in Davao City)
• Initiatives to boost it to a “Silicon Valley”
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7. Focus areas
• Software Development and Maintenance
– Front-end / back-end systems
– Apps
– Legacy applications
– Web design
• Service
– Helpdesk
– Call center
– IT-Support
• Business support
– Front office for BIMP (Brunei, Indonesia, Malaysia, Philippines) countries
– Marketing & Sales for BIMP countries
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8. Development center
• Established in 2009
• Large international customer base:
– US / UK / Australia / New Zealand / The Netherlands
• E.g. http://www.erectusthegame.com
• High-speed internet access
– 2 providers
• Back-up power system
– All operations can continue
• 24/7 operations
– Staff can work in same time shifts as customer or any other desired shifts
• Close contacts with universities and branch organisations
• Low fluctuation in employees
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9. Software development and maintenance
• Web design
– creative graphical designers
• Application development
– Front-End
• JavaScript / HTML5 / Flash /Ajax / jQuery / AngularJS / …
– Back-End
• ASP.NET / CFML / Java / PHP / ….
– Database design
• MySQL / Oracle / Progress / DBII / …
• Maintenance
– Own developments
– Legacy systems
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10. Service
• IT-support
– All levels
• Technical support / expertise
• Customer support
– Virtual customer desk for remote support
– Physical customer desk in Davao
• Back-office support
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11. Business Support
• Marketing & Sales
– Internet marketing
– Call center (acquisition)
– Local marketing
– Market research
– Sales office
• Transfer to own organization possible and supported
– Set-up an own branch with our support and expertise
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12. Local front-office
• Front-offices in the Netherlands
and Germany
• Dutch / German law and tax
regulations applicable
• Native speakers
• Frequently on site in the
Philippines for optimal
governance
• Contact nearby, easy to visit
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13. Way of working TinotechSales, Consultancy, Engineering
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Transition
Implementation
Happy
Customer
Need assessment
Solution agreement
Engagement
Improvement
Process design
Training
Live operationEvaluation
14. References – the Netherlands
• Maata Games B.V., Arnhem, the Netherlands
– Development of the massively multi-player online game Erectus
• http://www.erectusthegame.com
– Development started on 22nd October 2014
– Beta 1 successful online on 31st March 2015
• At Campus of University of the Philippines - Mindanao
– Launch 1.1 scheduled for 30th April 2015 (includes online payments)
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15. Tinotech – your reliable partner
• Committed to exceed your expectations
• Stick to agreements
• Access to European technology
• Strong know-how
• International experience
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Alle sagten: Das geht
nicht. Dann kam einer,
der wusste das nicht
und hat’s gemacht.
-- Unbekannt
Everyone said: It’s not
possible.Then
someone came who
didn’t know that and
made it.
-- Unknown