Flightcase provides one of the best Outsourcing services with world class quality driven process. We help our clients leverage outsourcing services to improve their business performance.

1. How Flightcase IT Managed
Service Helps to Make
Your Business Beneficial
http://www.fltcase.com

2. Flight case is a Network Operations Solutions Provider and a well
received managed service provider. We support clientele varying
from supporting network operations of niche telecom companies to
managing /reporting Accounting / Data analysis tasks for companies
based out of US, UK and Middle East.
We ably manage daily operations as well as provide the right
interface for entrepreneurs, carriers and corporate companies from
the different service domains.
ABOUT US
http://www.fltcase.com

3. Managed service provider
• Cisco Routers 1700/1800/2500/3600/5400/7200, Layer 2 &Layer 3
Switches.
• IP Phones, Audio Codes, Mediant 1000 & 2000, Polycom, ZyXEL,
DUV & Cisco voice Gateway.
• SBC -NexTone , Acme, Sonus, Telastic, VOS and SIP Server
NEXGE.
• TDM over Cisco-5400mx-SDP and Veraz Switch.
• S7, SIP, H.323, RTP, SDP, SNMP.
• BOOTP/TFTP Utility, Syslog, Putty, Clearquest, Ethereal, Bugzilla
• Routing Management: Alcatel Lucent NGN / ILT (Ericsson), Veraz /
Sonus / ACME
The services provided by the firm are:
http://www.fltcase.com

4. Engineering
• They provide 24 X 7 product support and maintenance with level
I,level II, and III product support. Services like network management,
operations and support is also provided. IT based applications are
also developed with legal/IT –enabled business solutions.
ABOUT US
http://www.fltcase.com

5. • Network Operations Center Personnel change to Network monitoring
center
• In this troubleshooting at Level ½ on VOIP Platforms & switches is
done.
• Monitoring and doing initial activity to understand customer/vendor
issues.
• Various managements like Trouble ticket management, performance
management as per client tools, performance management, Phone
& Email management Network.
ABOUT US
http://www.fltcase.com

6. • Telecom Specialized Software Services
• In this section they provide UI enriched applications, middle ware
business services (SOA architecture) supporting new and existing
clients.
• Wireless Web Services are also provided to establish communication
between resellers/subscribers and telecom provider etc. legacy
systems are also upgraded to latest software technologies.
http://www.fltcase.com

7. • Outsourcing Services
• A reliable, cost effective network monitoring and management solution
matched by qualitydriven processes are provided.
http://www.fltcase.com

8. • Sales / Account Management Services
• The services include selling of wholesale, retail minutes, data carrier
business worldwide. Business development efforts are made to identify
new routes, buy or sell relationships.
• Taking part in marketing initiatives, product development, inter carrier
negotiations.
http://www.fltcase.com

9. • Business analysis and rate administration
• Identification of dial codes which should be broken out into the routing
tables and sales or other groups for decrease in traffic and handling
rate notification from vendors and rate update to customers is done.
http://www.fltcase.com

10. • Legal/contract Administration
• The legal documents are been reviewed and managed. Pre and post-
trial litigation support services are been offered by the company.
• Other legal support like paralegal support services, legal clerical
services, litigation coding and legal research are provided to match the
quality.
http://www.fltcase.com

11. http://www.fltcase.com

12. http://www.fltcase.com
THANK YOU!!!