1. Geordie Andurlakis
Address: 12854 Harrison St Thornton CO 80241
Phone: (720)280-5137
BUSINESS PROFESSIONAL
Overeightyearsof providingaworldclasscustomerexperience andbusinessmanagementinafast-
paced,telecom,customerservice andtechnical environmentswithaconsistentincreaseof businessand
goalsof the company.A leaderdevelopingskillsinthe followingbutnotlimited,too;
 Leadership
 CustomerService
 Sales
 Marketing
 VoIP/HostedPhoneSystems
 CustomerEscalations/Resolutions
 CloudBasedServices
 TechnologySavvy
 Retain,Renew andGrow ClientBase
 Salesforce.com Expert
PROFESSIONAL EXPERIENCE
Account Consultant – INTEGRA TELECOM
November2013 to Current
Manage and maintain a large base of small business clients
Upsell and add services to current clients
Cold call to acquire new business
Create marketing campaigns to drive sales
Salesforce.com expert
Exceed quota month over month
Retain, Renew and grow client base
Manage a base of accounts billing over $600,000 per month
Lead Retail Consultant – SPRINT
August 2010 to November2013
Lead byexample withintegrity
Accomplishandexceedmonthlysalesquotas
Provide WorldClassCustomerService
Complete observationsand coaching’swithemployees
Assistwithinventorycontrol,countsandreceiving
Helpbuildaloyal clientbase
Learn the technical responsibilitiestobecome awell roundedemployee
Completedmonthlyperformance evaluations
Participatedininterviews

2. Financial Care Rep II – T-MOBILE USA
Thornton, CO January 2009 – July 2010
Solvedfinancialneedsforhundredsof customersonadailybasis
UsedMicrosoft Office applicationsonaregularbasis
Demonstratedstrongmulti-taskingskillsdaily
Exceededcollectionquotasonamonthto month basis
Providedexcellentcustomerservicetoall clients
Maintainedalowcall resolutiontime(CRT)
Branch Manager – SPRING COMMUNICATIONS (AT&T Authorized Retailer)
Westminster,COJune 2007 – January 2009
Managed andmaintainedasalesonlystore
ReceivedTopBranchManager Awardin the DenverNorthRegionbaseduponsalesgoals
Exceededthe storesall time salesrecordsinthe monthof December2007
Complete payroll/schedulesweeklytothe businessneeds
RecognitionCommittee
Manage a teamof salesrepresentatives
Increase businesswithoutsidemarketing
Control inventory,countsandreceiving
MaintainWorldClassCustomerService/Experience
WeeklyManagementmeetings
EDUCATION
IverC, RanumHigh School
Denver,CO2002-2006
HighSchool Diploma
MetropolitanState Universityof Denver
Denver,COAugust 2007
BusinessManagement/Marketing