Max Fong has over 5 years of experience in financial services roles at TD Direct Investing, CIBC, and TD Canada Trust. He has a proven track record of exceeding sales targets by 150% or more through strong communication, relationship building, and identifying customer needs. Max is proficient in various software programs including Excel, VBA, SAS, and SQL. He holds the CSC designation and is a candidate for the CPH, DFOL, and FRM level 1 designations.

1. MAX FONG
84 Wagon Trailway, North York, ON. M2J 4V5
Phone: 647-204-5158 • Email: maxmillion_fong@hotmail.com
SKILLSSUMMARY
 Abilitytoidentifyproblemsand constitute solutionswith a positive and professional attitude, resultingin
earningthe TDLeague of Excellence award in 2015.
 Continuouslyexceed salestarget more than150%through exceptionalcommunication and relationship
buildingcapabilities
 Achieved 100%successrate on call surveillance evaluations, and maintainedan error-free trade execution
report from extensive knowledge in KYC, AML, and Canadian securitiesregulations
 Proficient workingknowledge in Excel, VBA, SASand SQL and Salesforce Platform, Coin/CBFEsystem,
Python
 CSC, CPH, DFOL and FRMlevel 1 Candidate
WORK EXPERIENCES
TD Direct Investing – Investment representative Sep 2016 –Present
 Provide knowledgeable and efficient tradingservicestoclients,includingpromptand courteous
completion of trade instructionsvia telephone, or electronictrade instructions,all within regulatory
requirementsand guidelines.
 Proactivelyuncover opportunitiestomatch customer needsthrougheffective communication and
probingskillsto help guide clientstoavailable productsand servicesoffered byDirect Investing,
resultingin 150%salestarget on 2016 Q4 and 180%in 2017 Q1. .
 Liaised between internaldepartments:TDWealth Trade Management, TDWealth Credit& Market Risk, TD
Fixed Income Team, TDWealth Information Centre, TDSecuritiesFXGroup, and TDAsset Management.
 Ensured all internal control policiesand procedureswere adequate and documented appropriatelyasper
TD Wealth and IIROCstandards.
CIBC –Financial Services Representative Jan 2016 - Sep 2016
 Seekto understand and advise clientsbasedon a comprehensive financial planningapproach including
cash management, credit, investmentand wealthprotection.
 Achieved Top Salesand Service Team Award bybuildingMoney-In Salesconnectionsbetweenthe back
office legal team and mobile mortgage team toprocure mortgage contract, through salescampaigns,
resultingin $8 million worth of mortgage contractsin Q3 2016.
 ApplyingKYC and AML knowledge and evaluate the riskofthe application, includingused stresstests
towards all lendingproducts.
 Responsible for generatingnew businessopportunitiesand retain existingaccount whilemeeting
Company’sstrategicgoals and underwritingguidelines.
TD Canada Trust – CreditCard Specialist Advisor Apr 2014 - Jan 2016
 Educate and resolve issueson product selectionsand different bankingtechnologies,effectivelyproviding
accurate solutionstoa wide range of customer problems.
 Proactivelyperformingoutbound callsand exceeding salestarget by over 40%
EDUCATION
York University Jun 2012
Bachelor of Honor Economics