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Presented By
Geogin Jacob
- Demands that do not meet or
match one’s knowledge, skill or
ability in an organization.
- Also stress is a reaction of an
individual against the troubling
factors of his/her surroundings.
According to Davis
“Stress is a condition of strain on
one's emotions, thought process
and physical conditions”.
Ex :
- Chennai’s Devastating Flood
2015 (Natural Disaster)
- Paris Terror Attack 2015
 Chennai Floods  Paris Attack
- ENVIRONMENTAL - PERCEPTIONAL
- INDIVIDUAL OR GROUP - JOB DEMANDS
- HOSTILITY - ROLE or POSITIONAL
WHATEVER MAY BE THE CASE
Short, most
frequent, fun
and exciting
Optimistic,
Active Reaction
& inspires
Short term,
vanishes rapidly,
episodic
Long term,
never ending,
inescapable
 Completing your MBA?
 Losing a cell phone?
 Death?
 Unexpected house guests?
 M S Dhoni hitting a 6 on the last ball of the world cup?
 Not being able to sleep throughout the night?
 Sachin Tendulkar retiring from cricket?
Stressor produce tension,
or the possibility for tension
when an individual feels
that any particular demand
is far greater than his ability.
1. Individual Level Stressor
2. Group Level Stressor
3. Organizational Level Stressor
4. Extra Organizational Level Stressor
 Personality Type: Type A & Type B
Eagerness,
Fighting
spirit,
Forceful
attainment
attitude
Carefree,
less
ambitious,
no
obligation
 Group Level Stressors are caused by group dynamics
and managerial behaviors
 Managers create Stress for employees by:
• Exhibiting Inconsistent Behaviors
• Failing to Provide Support
• Showing Lack of Concern
• Providing Inadequate Direction
• Creating a High Productivity Environment
• Focusing on Negative while ignoring Good Performance
 Task Demands
 Role Demands
 Interpersonal Relationship at Work
 Organizational Structure and Climate
 Organizational Leadership
 Group Pressure
 Extra Organizational stressors are caused by factors outside the organization.
 For instance, conflicts associated with one’s career and family life are stressful.
 Relocation of family due to transfer or promotion.
 Life Changes-Death of spouse, injury to one’s child, Failure at School or at Work
can also be stressful.
 Socioeconomic status represents combination of:
 Economic status as measured by Income
 Social status assessed by Educational Level
 Work Status as indexed by Occupation.
Individual Consequences
Organizational Consequences
 Decline in performance
 Change in attitude
 Withdrawal Behavior
 Burnout is a troublesome outcome of Stress
 It is a state of mind resulting
from prolonged exposure
to emotional stress
 It manifests through
emotional exhaustion and
a combination of Negative Attitude
Agreeableness Neuroticism Extraversion and
Introversion
Conscientiousness
Low stress=low
performance
Optimum
stress=peak
performance
High stress= bad
performance
Individual Strategies
 Job Design
 Involvement & Communication
 Awareness Programmes
 Health Programmes
 Organizational Design
 Personal Development
 Employee Assistance Programmes
 Procedural Framework
 Conflict Management
 Culture Design
Stress Management

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Stress Management

  • 2.
  • 3. - Demands that do not meet or match one’s knowledge, skill or ability in an organization. - Also stress is a reaction of an individual against the troubling factors of his/her surroundings.
  • 4. According to Davis “Stress is a condition of strain on one's emotions, thought process and physical conditions”. Ex : - Chennai’s Devastating Flood 2015 (Natural Disaster) - Paris Terror Attack 2015
  • 5.  Chennai Floods  Paris Attack
  • 6. - ENVIRONMENTAL - PERCEPTIONAL - INDIVIDUAL OR GROUP - JOB DEMANDS - HOSTILITY - ROLE or POSITIONAL
  • 7. WHATEVER MAY BE THE CASE
  • 8. Short, most frequent, fun and exciting Optimistic, Active Reaction & inspires Short term, vanishes rapidly, episodic Long term, never ending, inescapable
  • 9.  Completing your MBA?  Losing a cell phone?  Death?  Unexpected house guests?  M S Dhoni hitting a 6 on the last ball of the world cup?  Not being able to sleep throughout the night?  Sachin Tendulkar retiring from cricket?
  • 10.
  • 11. Stressor produce tension, or the possibility for tension when an individual feels that any particular demand is far greater than his ability.
  • 12. 1. Individual Level Stressor 2. Group Level Stressor 3. Organizational Level Stressor 4. Extra Organizational Level Stressor
  • 13.  Personality Type: Type A & Type B Eagerness, Fighting spirit, Forceful attainment attitude Carefree, less ambitious, no obligation
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.  Group Level Stressors are caused by group dynamics and managerial behaviors  Managers create Stress for employees by: • Exhibiting Inconsistent Behaviors • Failing to Provide Support • Showing Lack of Concern • Providing Inadequate Direction • Creating a High Productivity Environment • Focusing on Negative while ignoring Good Performance
  • 20.  Task Demands  Role Demands  Interpersonal Relationship at Work  Organizational Structure and Climate  Organizational Leadership  Group Pressure
  • 21.  Extra Organizational stressors are caused by factors outside the organization.  For instance, conflicts associated with one’s career and family life are stressful.  Relocation of family due to transfer or promotion.  Life Changes-Death of spouse, injury to one’s child, Failure at School or at Work can also be stressful.  Socioeconomic status represents combination of:  Economic status as measured by Income  Social status assessed by Educational Level  Work Status as indexed by Occupation.
  • 23. Organizational Consequences  Decline in performance  Change in attitude  Withdrawal Behavior
  • 24.  Burnout is a troublesome outcome of Stress  It is a state of mind resulting from prolonged exposure to emotional stress  It manifests through emotional exhaustion and a combination of Negative Attitude
  • 25.
  • 26. Agreeableness Neuroticism Extraversion and Introversion Conscientiousness
  • 29.  Job Design  Involvement & Communication  Awareness Programmes  Health Programmes  Organizational Design  Personal Development  Employee Assistance Programmes  Procedural Framework  Conflict Management  Culture Design