I applied my thought & skills on Public relation. I would like to participate in the process of building solution and enhance my knowledge as increasingly Developed my skills and like working in a team environment.

1. Gaurav Tomar
MOB: +91-7830506080
+91-9557396886
E-MAIL:
Thakurg999@gmail.com
DOB : 10th
January,1991
Father Name:
Late Mr.Naipal Singh Tomar
Marital status :
Unmarried
Languages Known:
Hindi & English
Hobbies:
Listening Music, Riding Bike.
Nationality:
Indian
Height :
5’10”
Weight :
62 kg
Eyesight :
6/6
Permanent Add.-
Village:- Murlipur Phool
Post:- Khas
BMeerut, U.P.
PIN- 250001
Career Objective
I applied my thought & skills on Public relation.
I would like to participate in the process of building solution and enhance my
knowledge as increasingly
Developed my skills and like working in a team environment.
Academic Details
 Completed B.A from Vinayka Mission University .
 Completed Intermediate in 2008 from UP Board.
 Completed High school in 2006 from UP Board.
Computer Skill
 Six months certificate course in computers basic knowledge in Ms-office.
Training
Personality Development, Soft Skills Trainings for 25 days at Vodafone Essar
Limited
Achievement
 Got Certificate of Participation in ‘Vivo Mobile’
 Got Sony Award for Category of Best Sales.
 Got Service Titan Award in ‘Vodafone India’
 I had first prize in Essay debate competition across-state level in school
time.
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2. INDUSTRIAL EXPOSURE
Vivo India Pvt Ltd (Store Associate) August- 2015 – Till now
Key Responsibilities Area’s: -
 Directly responsible for handling walk in customers queries / complaints.
 Selling of new products.
 Handling, Request / Complaints of customers and resolution at frontend.
 Forwarding complaint / request of customers to the concerned departments for
resolution.
 Maintaining a proper follow up with customers after the sales process and
informing them about the new updates.
 To interact with customers on daily basis, to listen their queries & to help them
regarding this
Sony India Pvt Ltd (Store Associate) June- 2014 – June -2015
Key Responsibilities Area’s: -
 Work the store, drive the sales and operations of the store.
 Responsible for sales, inventory, promotions etc.
 Ensure that complete team is aware about each product category handset,
Accessories, data etc.
 Make the store profitable center.
 Handle walk-in customers, maintain relationship by issues resolutions
 Stock maintenance
 Quality service by establishing and ensuring organization standards
Vodafone Store (Retail Outlet) Jan -11 – May-14
Customer Sales Representative (Retail Sales)
Key Responsibilities Area’s: -
 Handling the Postpaid, Prepaid, MNP Sales.
 Handling the Vas Up-Selling.
 Handling also the Marketing activity.
 Achieving targets month by month.
 Handling Store Walk-in
 Responsible for making beat plan for FOS.
 Responsible for the stock of Retail Store.
 Do planning for doing activities in Store.
 Preparing Daily reports
 Do planning for retaining the Existing Customers.
 Make sure the documents of each new activation are correct and submitted on
time.
 Maintaining a very healthy relation with Customers.
 To interact with customers on daily basis, to listen their queries & to help them
regarding this.
 To achieve monthly targets on given KPI’s.
 To do stock management.
 To manage the database of interaction with customers on daily basis.
 To provide Customer Service with Sales Promotion.
 To achieve the target on monthly basis.
 To maintain the things related to infrastructure of Office
LG Electronics (Store Floor Associate) Jan- 2009 – Dec -2010
Key Responsibilities Area’s: -
 Directly responsible for handling walk in customers queries / complaints.
 Selling of new products.
 Handling, Request / Complaints of customers and resolution at frontend.
 Forwarding complaint / request of customers to the concerned departments for
resolution.
 Maintaining a proper follow up with customers after the sales process and
informing them about the new updates.
(Gaurav Tomar)
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