1. NEW RECRUITER TRAINING
WHERE BUSINESS AND TRAINING COME TOGETHER
FUSION APPROACH
Is simply to work in
synergy not only with
our clients and the
needs of their business
but also with our
delegates, to ensure
they are given the tools
to achieve success.
© Fusion Training Pty Ltd www.fusiontraining.com.au

2. GETTING OFF TO THE RIGHT START
Very few would argue that getting your new consultants off on the right foot can make
everything that follows a more successful experience for all involved.
No matter how large or small your organisation, each person's attitudes about the company,
the induction, training process, the management team, and other employees will contribute to
the corporate culture that your new consultant will be exposed to.
A good solid induction and training program can avoid your new consultant from feeling
overwhelmed and under qualified to do the many tasks that today’s modern recruiter can
juggle with ease.
WHAT THE COURSE INCLUDES?
The Recruiters Foundation Course encompasses three methods of delivery to maximise
learning engagement, including:
Five interactive distance learning modules, consisting of:
1. The Company Experience
2. The Industry Experience
3. The Candidate Experience
4. The Client Experience
5. The Sales Experience
Two live coaching sessions
One day sales training workshop
It is a great investment to ensure your new consultants get off to the best possible start!
THE RECRUITERS FOUNDATION COURSE
COURSE OVERVIEW
‘The Recruiters Foundation Course’ has been designed to equip new employees with the basic
skills necessary to become a Recruitment Consultant.
It is a competency based, flexible learning program, comprising of theoretical modules for the
consultant to complete on their own and practical exercises to complete with a trainer or
manager.
As the units are designed to give the consultants an opportunity to practice the skills they have
learnt before moving on to the next topic, we would recommend pacing them over a 12 week
period. This will enable you to utilise the course assessments to form part of the probationary
review process.
COURSE CONTENT
1. The Company Experience 2. The Industry Experience
• Introduction to your company • The recruitment industry
• Company and branch structure • General information
• Introduction to key personnel and their roles • The Law
• Accreditations and standards • The role of the RCSA
• Industry news
• Values, ethics and beliefs • Your competitors
• Mission Statement • Building an industry profile
• A day in the life of a recruiter • The use of social media
• Job description • Job search motivators
PASSION
Our expertise is adult 3. The Candidate Experience 4. The Client Experience
learning and our passion • Candidate attraction strategies • Building a target client list
is a multidimensional • Writing effective job adverts • Identifying worthwhile prospects
approach to training • Pre screening applicants • Effective networking
delivery. The total • Interview set up • Building a referral based desk
solution goes beyond • Interviewing techniques • Processing new clients
the classroom and • Application forms and database • Taking a job order
integrates you with a • Terms of engagement • Terms of business
• Reference checking • Presenting candidates
continuous learning • Rejecting applicants • Filling a job order
model that strengthens • Managing the candidate process • Relationship management
skills and changes • Negotiating offers • Client retention and growth
behaviour to help
achieve on-going Once a consultant has the basic recruitment industry and process knowledge, they are better
success. equipped to sell solutions to clients.

3. CONFUCIUS
I hear, I know.
I see, I remember.
I do, I understand.
The final part of ‘The Recruiters Foundation Course’ is focused
on sales training. The sales component consists of a detailed
E-Learning module, followed by a 1 day sales training workshop
that covers:
5. The Sales Experience
• An introduction to sales
• Dealing with call reluctance
• Building resilience
• The right industry, market, company and contact
• Introduction to the Sales Cycle
• Impact on the telephone
• Prospecting a client
• Getting past gate keepers
• Opening a call
• Qualifying a client
• Demonstrating capability
• Overcoming objections
In the workshop the consultants will have a fully interactive
experience, with plenty of brainstorming and role plays that go on
to be critiqued by the trainer and their peers.
The consultant will then have an opportunity to practice these
sales skills over a 2 week period before completing a sales call
role play by webinar with a trainer. This role play will be recorded
and emailed to the consultant for further self assessment.
Finally after the entire sales training has been completed, we will
assist each consultant identify their strengths and areas for
development, and write an action plan for implementation. This
action plan will be used for discussion with the consultant’s
manager and as a follow up tool long after the course has been
completed.
WANT TO BUY ‘THE RECRUITERS FOUNDATION COURSE’?
Use ‘The Recruiters Foundation Course’ training program to deliver in-house
training sessions, as many times as you want to as many staff as you want,
there are no limits! Imagine how powerful it can be to integrate a continuous
learning model that strengthens skills and changes behaviour into your
business to help achieve on-going success.
TAILORED FOR YOU
BOOK A FREE CONSULTATION TODAY
Talk to a member of the Fusion Training team today and discuss how we can
tailor ‘The Recruiters Foundation Course’ to your organisational needs.
Phone: 07 3273 2642
Mobile: 0449 593 933
Email: info@fusiontraining.com.au
Website:www.fusiontraining.com.au
© Fusion Training Pty Ltd www.fusiontraining.com.au ABN: 73 448 242 192