Unfold Consulting is a boutique consultancy for the hospitality sector specialist in Revenue Generation

1. Building a Partnership to Grow Your Business

2. Together with you, Unfold CONSULTING defines and
implements a bespoke improvement plan, that combines
Revenue Generation tactics &
Customer Engagement methodology

3. Our Approach
We Unfold
your revenue
blockers

4. What are Your Business Goals?
Increase your revenue?
Improve your profitability?
Engage with your clients?
Enhance your team skills set?
...Unfold designs & delivers
the right solution for you

5. Your ‘Hands-On’ We identify your blind
spots & revenue blockers
Solution Analysis
We motivate your We design a
internal & external Incentives Strategy customised
customers improvement plan
The ‘All in One’
Solution
We enhance your We implement it
Teams Tools
team experience with you and your
team
Customers
We focus on revenue
opportunities

6. Our Services
Focusing on all Revenue generating
departments, our audits provide an insight
of the operational weaknesses of a
AUDIT particular function or general operation
We identify the areas to focus on and draw
a precise improvement plan supported by
measurable objectives
Unfold takes on the full or partial
responsibility of implementing the agreed
plan of action, together with your in-
house team PROJECT
We review the strategy on an ongoing MANAGEMENT
basis to ensure that our impact is
measurable and results are delivered

7. Our Services
Together with our associates, we design
and deliver bespoke training programmes
that are suited to our clients’ needs and
environment
TRAINING
Delivered on a 1-2-1 basis or to a group,
our communication combines dynamic
methods and clarity of the objectives
Through our half-day intense work session,
we provide guidance, support and training
to one or more individuals. The outcome is
BUSINESS a clearly defined action plan that is
SUPPORT reviewed on a monthly or quarterly basis
SESSION From Customer relationship building to
business planning, our support session
addresses the specific needs of our clients

8. Your Business Outsourcing
Our team of experts
Solution Marketing cover over 40
Area
business disciplines
REVENUE GENERATION
Hospitality Our modular
&
HR & Legal
Area
Area
solution
CUSTOMER ENGAGEMENT
Cost effective process Expertise on demand
which impacts on Technology delivered worldwide by
your profits Area hand-picked associates

9. The Company
Unfold Consulting Ltd was set up in March 2010 to provide strategic
expertise and support in the fields of Sales, Marketing and Revenue
Generation. The company turned over circa £80K in year 1
We define improvement programmes that combine Revenue Generation
tactics and Customer Engagement methodology
With a growing portfolio of clients turning over £1M+, ranging between
Herbalife and Bari Gruppe GmbH Asset Management, Unfold Consulting is
a recognised expert in strategy setting and implementation
We impact operationally on the back office functions to influence the
customer experience in view of generating higher revenues and improve
hotel/brand positioning

10. Its Founder
Sylvie Cartiser – Managing Director, has worked for 22 years in the UK in
the hospitality sector. She held various Sales & Marketing roles with Hilton
International, New Otani, City Inn Contemporary Hotels (now part of the
Hilton family), The Ascott Group to name a few. Besides managing
Marketing budgets of up to circa £400K, Sylvie was responsible in her last
role for a team of 11 individuals across two countries and a portfolio
generating a total revenue of circa £35M
Sylvie was awarded ‘Entrepreneur of the Year’ in 1986 when she created
‘Objectif+’ (Qualitative/Quantitative Market research) after graduation and
developed a portfolio that included Marks & Spencer, France Telecom,
Credit Agricole
Fluent in French and English, her drive has always been to turn challenging
situations into proven success stories

11. Our Clients

12. What our network says about
US!
“Unfold gave us a very quick and accurate
assessment of the strengths and weaknesses of
our existing team and rapidly established a
frame work for them to follow going forward. A
result of this was to identify where changes
needed to be made in our team and Unfold
worked with us to select 2 new members for the
3 man team.
In 2 short months of assistance and support we
have established a fantastic new team who have
a well organised way of working and a detailed
action plan to follow to produce the results”
Icon Hotels "Working with Unfold Consultancy
has given us the advantage of having
"Sylvie assisted in the feasibility analysis the knowledge, experience, and
of numerous high-level hospitality asset active participation that were needed
acquisitions throughout gateway cities
within the United Kingdom. Her insight
in order to organise, structure, train
into market dynamics / performance, and having a result oriented Sales
competitor analysis, source / cross / key- force team.“
feeder markets and their segmentation
proved invaluable in establishing /
Bari Gruppe GmbH
validating headline revenue projections,
and the investment decision process “
The Ascott Ltd

13. Why is Unfold your Solution?
Our professional successes
Our testimonials are are linked to revenue
Proven track record of
evidence of our work ethic generation, relationship
increasing Revenue
and ability to deliver building, trust and ability to
deliver
Our clients are
operators, owners, Our ‘can do’ approach is Our clients turnover
franchisees, contagious, our training £1million +
management sessions are intense
companies

14. Let’s Unfold our Partnership
and Together
Grow your Business!
Registered address: London / UK
Tel: +44(0) 20 7193 4138
Mob: +44 (0) 7957 203 362
Skype: sylvie.cartiser
Email: sylvie@unfoldconsulting.com
Company number: 7213014
Website: www.unfoldconsulting.com VAT reg no: 112 0520 86