Frederick Burnham Resume
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Frederick Burnham is seeking a challenging position that utilizes his exceptional customer service and leadership skills. He has experience managing daily operations as the Store Manager at Spirit Halloween, ensuring inventory and customer experience goals were met. As Operations Manager at Tiger Direct, he analyzed store performance and developed plans to improve business. He has also held roles as Merchandise Supervisor, Technical Services Supervisor, and Lead Salesman.
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- 1. FREDERICK BURNHAM 2011 Meadow Pond Way Orlando, FL 32824 Phone: 321-460-4096 Freddy7479@hotmail.com OBJECTIVE Seeking a challenging position in which my exceptional customer service and leadership skills will be fully utilized and allow for career development and advancement PROFESSIONAL EXPERIENCE SPIRIT HALLOWEEN Orlando, FL 08/2015 – 11/2015 Store Manager, Seasonal Managed daily operations to include leading staff of 30 associates, processing payroll and ensuring daily sales goals were met Ensured inventory was fully stocked and properly tagged Ensured customers had an outstanding and pleasant shopping experience TIGER DIRECT, Orlando, FL 12/2008 – 05/2015 Operations Manager Analyzed store performance indicators against company goals and lead direct reports to develop plans to improve the business in partnership with all store associates Manage partnerships and 3rd party programs to ensure seamless experience for customers Recruited, hired and retained a diverse workforce Merchandise Supervisor Led a team of 50 associates by training, motivating, inspiring and coaching behaviors that led to an exceptional client experience Ensured a safe work environment for all associates and planned workforce and equipment to maximize efficiency Ensured quality standards were achieved for all goods shipped and received Technical Services Supervisor Ensured associates were knowledgeable and proficient at presenting appropriate service and product offerings Assisted Tech manager in recruiting, hiring and retaining a diverse workforce Executing and achieving the results of established business goals Lead Salesman Understood client needs and used a consultative selling process to match the best product for their needs Exceeded sales goals on a monthly basis Continuously educating myself on new products COMPUTER SKILLS Microsoft Office EDUCATION Southeastern Regional Vocational Technical School