1. BRIAN FOWLER
3200 Founders Club Drive, Sarasota, Florida, 34240
Cell: (650) 387-4187
brian.fowler@hpe.com
GLOBAL IT SERVICES BUSINESS MANAGER
Throughout my career I have managed customer service, consulting, sales and product management
teams at the country, region and global levels. I am recognized as the creator of HP’s Business
Recovery Service business and Flexible Computing Services. I am looking for a position where I can
use my Business Management, sales and customer skills to grow and lead a team focused on business
results.
EXPERIENCE
BUSINESS MANAGEMENT, PRODUCT MANAGEMENT, OUTSOURCING
SERVICES, TECHNOLOGY SUPPORT SERVICES
• Extensive experience in planning, building and deploying new businesses to a global market.
• Developed strategies that jump-start and sustain increases in revenue and improved profitability.
• Recognized as results oriented innovator with strong leadership abilities, an open management
style, and effective verbal and written communication skills.
• Proven skills in managing across multiple organizations to establish and drive common goals.
• Profit & loss management experience.
• Mergers & acquisitions experience.
• Multi country experience, having worked in the UK, France, USA and travelled throughout Asia
Pacific and Japan.
PROFESSIONAL EXPERIENCE
HEWLETT PACKARD ENTERPRISE, St Petersburg, Florida
Global Senior Director
HP Enterprise Services – Managed Cloud Services & Public Sector
Responsible for the development of the following managed service
capabilities:
• Managed Virtual Cloud Services – User Experience
o Lead a team which is developing the next generation
user interface for HP Enterpise Cloud offerings.
New user interface design
Updates to commercial agreements
Redefining the pricing strategy
• Workload Migration
o Re-defining the processes, tools and skills required to
move clients applicaiton workloads into HPE Cloud
offerings
• Public Sector
o Support the HP Enterprise US and UK Public Sector
2015 to present
2. BRIAN FOWLER
teams with regards to their Cloud offering
requirements
HEWLETT PACKARD, Palo Alto, California 20012 to 2015
Global Senior Director – Service Line Leader
HP Enterprise Services - Storage
Responsibilities include accountability from service concept to production, this includes; setting, product
development, liaising with product engineering and HP product divisions, service delivery, regional
sales, solutioning teams and HP partners. Top priorities for 2015 is profitable growth driven by new
services such as the HP recently launched, Helion Managed Storage.
Key Achievements:
• Increased sales orders by 10%
• Launched HP Helion Managed Storage at HP Discover.
• Significantly improved storage services competitiveness.
• Worked with delivery to drive delivery excellence and reduce costs.
• Driven OneHP approach by integrating HP products, hardware and software into ES storage
solutions.
• Improved employee voice of the workforce scores through proactive engagement and effective
communication with employees.
HEWLETT PACKARD, Palo Alto, California 2009 to 2012
Global Senior Director – Service Line Leader
HP Enterprise Services - Business Continuity & Recovery
Responsibilities included business growth, financial management (P&L), business strategy, product
management, product engineering and operational delivery of services. Top priorities for 2012 were
profitable growth driven by new services such as Cloud Continuity Solutions and driving operational
efficiency.
Key Achievements:
• Strategic plan implemented, driving investments in portfolio, personnel and new facilities.
• Built a new professional services consulting team to focus on High Availability solutions.
• Launched three new recovery solutions to the market, including Enterprise Cloud Continuity.
• Revenue growth of 4% and reduced operational expenses by 15% in one year.
• Strong employee voice of the workforce scores from a global team of 320 people.
HEWLETT PACKARD, Palo Alto, California 2005 to 2009
Global Senior Director – Portfolio Leader
HP Outsourcing Data Center Services
Responsible for maintaining and developing HP’s Outsourcing Data Center services portfolio; with a
particular focus on developing new ways of outsourcing IT (Cloud like offerings) that address emerging
segments of the IT services market place.
Key Achievements:
3. BRIAN FOWLER
• Developed and launched HP’s first outsourcing cloud service called Flexible Computing
Services.
• Launched Enterprise Class Cloud Service, Adaptive Infrastructure as a Service. This service is
now known as HP Enterprise Cloud Services one of HP’s top initiatives.
• A key player in the Global Marketing team that positioned HP as a Tier I outsourcing player.
HEWLETT PACKARD, UK, Europe Prior to 2001
Customer Support Area Manager
UK Response Center team member
Responsible for a team of customer support engineers, customer satisfaction and the profit and loss for
the support district. I was also a member of the UK Response Center team that managed clients
escalations, later in that role I took on a European response center responsibility for storage.
Key Achievements:
• Recognized as one of the top support team in the UK
• Quality award for improving the escalation process
• Account Manager for the largest account in the UK – Glaxo Smith Kline
OTHER PROFESSIONAL EXPERIENCE
HEWLETT PACKARD, Palo Alto, California
Global Senior Director – HP Business Recovery Services
2001 to 2005
HEWLETT PACKARD, Reading, United Kingdom 1993 to 2001
UK & European Director – HP Business Recovery Services
HEWLETT PACKARD, Grenoble, France
European, Middle East & Africa Services Sales & Marketing Manager
1992 to 1993
HEWLETT PACKARD, Reading, United Kingdom 1982 to 1992
Customer Support Area Manager
UK Response Center Engineer
Customer Support Engineer
EDUCATION
University of the Westminster, London - class of 1982
Technical Diploma in Computing Engineering, sponsored by Hewlett Packard
Management Training: Portfolio Life Cycle Management
Offering Management
ITIL V3 Foundation
Advanced Negotiating Skills
Effective Presentations
Leadership & Influence
Bain 10 Step Business Planning
4. BRIAN FOWLER
Managing across country cultural boundaries
Introduction to Design Thinking – Stanford University
INTERESTS
Bay Area HP Volunteers
Golf
House re-modeling
Keeping Fit