1. Sharon Williams
3045 Meadow Court NW
Marietta, GA 30064
Mobile Telephone: 470-234-4396
Email: sharlynnwill5@yahoo.com
Sharonwilliams2014@yahoo.com
RESUME
Customer Service Representative
Alorica, Inc. Marietta, GA
December 2014 – March 2015
 Provide technical support at the Tier 1 level as a customer service representative for a cellular
service provider.
Project Coordinator/Construction Administrative Assistant
Engineering Design Technologies, Inc. Marietta, GA
August 2010 – August 2012
 Coordinated activities related to military design construction projects for the United States Army
Corps of Engineers.
 Provided administrative and project support for 7 Project Managers, two LEED Managers, and
the Chief Operating Officer of the design build Construction Department.
 Provided assistance and support for more than 100 subcontractors contracted for the projects.
 Specialized duties included utilizing a federal Quality Control System (QCS) by coordinating and
entering federal required Certified Payroll.
 Requested and updated insurance certificates in QCS.
 Entered weather reports in QCS.
 Updated subcontractors project begin and end dates in QCS.
 Other duties included forwarding all new subcontractor documents required by both the prime
contractor and United States Army Corps of Engineers.
 Composed and generated follow-up correspondence for new subcontractors.
 Reconciled project managers VISA credit card bills and Home Depot card bills.
 Coordinated in house and off campus training courses for employees.
 Downloaded new government project information from government sites onto the EDT Portal.
 Coordinated all administrative and project tasks related to the Construction Department.

2. Administrative Specialist III
Kennesaw State University, Auxiliary Services and Programs (ASaP) – Temporary
Kennesaw, GA
June 2008– November 2008
 Coordinated and updated databases related to the Auxiliary Services and Programs student
printing accounts; student meal plan accounts; and student parking accounts.
 Provided administrative support and project support to the Director of Culinary Affairs for the
construction of the dining hall.
 Coordinated research on recycling cooking oil, food waste, and interviewed recycle companies.
 Coordinated research on local farms for the purchase or organic and non-organic produce.
 Performed as Office Manager for Auxiliary Services and Programs.
Academic Assistant II (Temporary)
Georgia Institute of Technology, Computer Science Department
Atlanta, GA
February 2008 – June 2008
 Provided academic and administrative support for the Graduate Program of the Computer
Science Department.
 Maintained database of new applications and applicants
 Composed and generated correspondence regarding admission and forwarded required
admission documents.
 Interfaced with Graduate Admissions and the Registrar regarding student status.
 Created and maintained graduate student files.
Executive Administrative Assistant/Office Manager
Classic Caseworks, Kennesaw, GA
January 2006 – November 2007
 Provided executive administrative support to the Chief Executive Officer, Chief Operating Officer
and the Vice President of Classic Caseworks.
 Coordinated all activities and functions related to human resources such:
o Coordinating and processing weekly payroll.
o Coordinated, scheduled and planned benefit seminars for employees.
o Enrolled employees for benefit selections
o Researched health, dental and vision benefit comparisons for company and presented
facts to executive officers.
o Processed new hire forms, retirement forms, and released from work forms.
o Created, generated and processed new hire information forms and emergency data
cards.
o Composed and generated Workers Compensation safety manuals for the company with
the assistance of OSHA guidelines.
o Interfaced with OSHA representatives regarding approval of manuals.
 Maintained and processed all accounts receivable, accounts payable and miscellaneous
expenses.
 Interfaced with prime contractors, subcontractors and vendors.

3.  Composed and generated correspondence, construction progress and finance reports, and sub-
contractors contracts.
 Provided office administration.
 Coordinated in-house and off campus training courses for employees.
Other Employment:
Burnt Hickory Baptist Church
Facilities and Event Staff (Part-time)
07/2005 – 11/2014
Provided assistance with assembling and dismantling for special events and providing general
maintenance of the building on a part-time basis.
Georgia Institute of Technology, College of Architecture
Academic Assistant II
06/1992 – 02/1998
Provided academic and program support and office management for the director, faculty and students
of the Doctoral Program in Architecture.
Georgia Tech Research Institute
Administrative Assistant II
03/1991 – 06/1992
Provided assistance in creating and generating proposals for Department of Defense presentations.
Education:
The University of Michigan-Flint (branch of University of Michigan)
Flint, MI Campus
Political Science; History
CS Mott Community College, Flint, MI
Legal Secretary/Paralegal
BHBI
Powder Springs, GA
Biblical Studies
Military Service
United States Air Force (Veteran)