More Related Content Similar to 2012-13 PBL National Officer Program of Work (20) More from Future Business Leaders of America-Phi Beta Lambda (FBLA-PBL) (20) 2012-13 PBL National Officer Program of Work5. Shuyun Xue
PBL Secretary
Brett Harris Amber Kutnink
PBL Treasurer PBL Parliamentarian
6. Bryan Poulsen Stephanie Boardman Amrutha Sridhar
Western Region North Central Region Eastern Region
Vice President Vice President Vice President
Peter Raun Jessica Burger
Mountain Plains Region Southern Region
Vice President Vice President
8. Mission
to bring business and education
together in a positive working
relationship through innovative
leadership and career development
programs.
22. Customer Service
2011-12 2012-13 510 12000
502 527 500 11500
chapters chapters
490 11000
11,134 11,524
members members 480 10500
470 10000
07-08 08-09 09-10 10-11 11-12
PBL Chapters
PBL Membership
23. Customer Service
2012-13 510 12000
527 500 11500
chapters
490 11000
11,524
members 480 10500
470 10000
07-08 08-09 09-10 10-11 11-12
PBL Chapters
PBL Membership
24. Customer Service
2012-13 % change 510 12000
527 5% 500 11500
chapters Growth
490 11000
11,524 3.5 %
members Growth 480 10500
470 10000
07-08 08-09 09-10 10-11 11-12
PBL Chapters
PBL Membership
26. Customer Service
2012-13 % change Retention
527 5% 87.5%
chapters Growth
11,524 3.5 % 440
members Growth Chapters
PBL Chapters
PBL Membership
34. Customer Service
External Communication
Social Media
Officer Hotline
805.2GO.PBL1
E-mail Blast
Information Request Form
Method Analysis
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