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Rashaads Master Resume
- 1. Rashaad Pollard 8830 Ward St. Detroit 1(313)-931-3602 1(313)-623-9781 16596 Glastonbury Rd. rashaadpollard@hotmail.com Executive Summary: Administrative Support professional experienced working in fast-paced environment demanding a strong organizational and interpersonal skill. Committed to superior customer service and confident in interactions with individual at all levels . Detail-oriented and resourceful in completing projects ; able to multi-task effectively. Accomplishments: Administrative Support Possess five years of professional experience as Administrative support Possess excellent organization and presentation skills Ability to handle clerical tasks efficiently and effectively Goal-oriented and ability to complete tasks within deadlines Possess excellent supervisory and monitoring skills Management Having five years of experience as an assistant manager Responsible for handling schedules and other related personal issues for employees Responsible for supervising product inventory Customer Service Responsible for the supervision of a staff of fifteen people within the customer service department Responsible for the recruitment and training of customer service representatives Performed market research surveys amongst client base to seek feedback on sales techniques Improving customer service based on client feedback through the development of new policies and procedures Additional Training: Troubles hooting network problems
- 2. Rashaad Pollard Page 2 Configuring and Managing AD DHCP Anti-Virus Back-up Servers in a network Installing and Maintaining s oftware Implemented Cisco VoIP Offices Managed the Cisco Avvid VoIP network I can manage many other tools and databases , such as MS Word, MS Access , MS Excel, MS PowerPoint, Outlook Expres s , Lotus Notes , Adobe Illustrator, Adobe Premiere, and Lotus Notes Education: DeVry University Southfield, Mi. Networking System & Administration 2010 St. Agatha Highschool Redford, Mi. Highschool Diploma 2001 Employment: General Motors Canton, Mi. Stock Clerk 04/2011 to 10/2011 Rent A Center Detroit, Mi. Administrative Assistant 10/2006 to 10/2009 Advanced Security Southfield, Mi. Risk Management 11/2004 to 12/2006 Gamestop, Inc. Detroit, Mi Administrative Assistant 06/2001 to 11/2006 Community: Arise Detroit www.arisedetroit.org Working with others to inspire a community get active, and play personal role in spreading hope by connecting people to opportunities and resources to transform the quality of life in Detroit References: Available upon request