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COMMUNICATION
COMMUNICATION
- A two-way process of reaching mutual
understanding, in which participants not only
exchange (encode-decode) information,
news ideas, and feelings but also create and
share meaning.
- In general, communication is a means of
connecting people or place.
Elements
Speaking = Listening
Things to consider:
a.The message
b.Audience or receiver
c.How the message is likely to be
received.
Factors Affecting Communication
1. Status/Role
2. Cultural Difference
3. Length of Communication
4. Use of Language
5. Disabilities
6. Atmosphere/Noise/Distraction
Factors Affecting Communication
1. Status/Role
2. Cultural Difference
3. Length of Communication
4. Use of Language
5. Disabilities
6. Atmosphere/Noise/Distraction

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Communication skills 2

  • 1.
  • 3. COMMUNICATION - A two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news ideas, and feelings but also create and share meaning. - In general, communication is a means of connecting people or place.
  • 5. Speaking = Listening Things to consider: a.The message b.Audience or receiver c.How the message is likely to be received.
  • 6. Factors Affecting Communication 1. Status/Role 2. Cultural Difference 3. Length of Communication 4. Use of Language 5. Disabilities 6. Atmosphere/Noise/Distraction
  • 7. Factors Affecting Communication 1. Status/Role 2. Cultural Difference 3. Length of Communication 4. Use of Language 5. Disabilities 6. Atmosphere/Noise/Distraction