Elizabeth Hudson is seeking a position applying her 17 years of customer service experience. She has held several management roles, including Store Manager at L'Occitane where she achieved sales goals and maintained high inventory levels. Prior to that she was Assistant Store Manager at Pandora Sandra Holdings where she increased sales by 20% and was part of the top management team. She has a background in retail management, sales, and event planning and is striving to complete her bachelor's degree in psychology.

1. EL I Z A B E T H H U D S O N
3 3 2 N 9 0 T H S T R E E T , M I L W A U K E E . W I 5 3 2 2 6
312-485-2050
ESNH1981@GMAIL.COM
O B J E C T I V E
To apply my 17 years of excellent customer service and utilize my professional skills in
interpersonal communication, Management, and Education.
SELECTED CAREER HIGHLIGHTS:
Store Manager for L’Occitane, Mayfair Mall.
Achieved promotion to Assistant Store manager and Top Management team for
Spring 2014.
Year over Year achievement of Sales Goals.
Managed store inventory levels at 75% or above, increasing customer satisfaction.
Event planning, increasing sales by 65%.
Received professional training, achieving the title of Accredited Consultant.
C A R E E R C H R O N O L O G Y
L’Occitane– Mayfair, WI…………………………………………………09/2015 to Present
Store Manager
 Perform and execute all store operations including payroll, scheduling, and inventory.
 Train and coach all associates to improve customer relations, increasing repeat customer sales.
 Continue training, coaching, and education for all associates threw out all stores.
Pandora Sandra Holdings – Fox Valley, IL…………………………………………………02/2014to 08/2015
Assistant Store Manager
 Perform and execute all store operations including payroll, scheduling, and inventory.
 Train and coach all associates to improve customer relations, increasing repeat customer sales.
 Increase sales in all categories to produce increase of 20% over last year.
 Top Management team for spring 2014.
 Continue training, coaching, and education for all associates threw out all stores.
Pandora Sandra Holdings – Oakbrook, IL…………………………………………………08/2013 to 02/2014
Management Associate
 Learn and perform store operations.
 Produce top sales in all categories including gold and non-core.
 Established strong customer and associate relation.
 Training, coaching, and educating all sales team members.
Von Maur – St. Charles, IL…………………………………………………………………06/2013 to 08/2013
Sales, Handbags
 Met or exceeded weekly sales goals.
 Established strong customer relation creditability, increasing repeat customer sales.
Counter Manger, Event Planner - Clinique
 Managing a team of associates achieving 101% of yearly goal.
 Planned and coordinated events that held a 65% increase of daily department sales

2. ELIZABETH HUDSON PAGE 2 OF 3
 Managed all product inventory, increasing inventory to 75%, thus increasing customer satisfaction
and sales.
 Met or exceeded weekly and monthly sales goals.
Neiman Marcus, Chicago, IL………………………………………………………………10/2003 to 09/2009
Sales, All Product Lines – 03/2008 to 09/2009
 Established over 1400 new business to customer relationships
 Increased stock levels to 85%, increasing customer satisfaction and sales.
 Established strong customer relation creditability, increasing repeat customer sales.
Business Manager – Chantecaille – 12/2004 to 03/2008
 Achieved weekly and monthly sales over $100k per year.
 Planned all Spa, Facial, and make Up Events, increasing sales 65% towards daily sales goals.
 Managed all stock, testers, and product damage, working with vendors I was able to increase
stock levels, while reducing damage to product.
Product Specialist – 10/2003 to 12/2004
 Introduced product lines to new customers, increasing customer base by 20%
 Planned gift/purchase events, achieving 25% increase over qualifying purchase amounts.
 Presented through expertise of products a customer enhanced experience, increasing customer
loyalty.
Estee Lauder Corp, Great Lakes, IL………………………………………………………11/2002 to 10/2003
Manager – Estee Lauder and Clinique
 Built solid customer relations, increasing customer sales by 20%.
 Coordinated and executed monthly inventory levels to 95% with minimal product loss, while
increasing customer sales and satisfaction.
 Planned all events ensuring sales goals were exceeded by 15%.
Dillard’s/Estee Lauder Corp………………………………………………………………02/1999 to 11/2002
Product Specialist – Estee Lauder
 Build and ring sales to maintain over $25Kof monthly goals.
 Increased loyalty through make up, skin care application and education to customers.
 Helped plan events
A D D I T I O N A L H I G H L I G H T S
EDUCATION
University of Phoenix - Striving for a Bachelors Degree in Psychology 2010 to
Present
PROFESSIONAL
DEVELOPMENT
University of Phoenix – Axia College, Associates Degree – Education 2010
Community College of Southern Nevada, Las Vegas, NV – EMT Basic/Nursing
Accredited Consultant through Clinique
Counter Management Training Business level 2 - Clinique

3. ELIZABETH HUDSON PAGE 3 OF 3