1. Elaine Dawn Marshall
Dalmar Cottage, High Street, Culworth, Banbury, OX17 2BD
T: 07525 204435
E: elainedmarshall@gmail.com
Personal Statement
 I am highly skilled at building employee engagement and have an excellent track record of working
collaboratively with internal and external stakeholders, at all levels, to ensure the company
marketing goals are achieved.
 Results driven and adaptable, I have a proven ability to deliver and support key marketing projects
within agreed timescales and budgets.
 An experienced webpage developer, creating landing pages to support promotional campaigns.
Key skills
Employee engagement; team player; problem solving; verbal and written communication; organising and
planning; flexible and adaptable, reliable and hardworking, skilled at prioritising work so that ensure that
timescales and deadlines are met.
Work experience
Nov 2014 – current Marketing & Communications
Co-ordinator - Website
Norbar Torque Tools
Responsibilities:
 Website
 Liaise with website design company regarding layout and content.
 Create landing pages for use alongside social media marketing campaigns.
 Manage product database for website ensuring all technical data is up to date and links to further
information are correct.
 Liaise with product Engineers to ensure all new product information is available for website and
sales literature.
 Ensure all product photography is current and create web banners for Category and Range
pages.
 Take product exploded drawings from engineering software, add links to further part breakdowns
and upload all files to the website via FTP.
 Manage content from all overseas branches and ensure correct content shows on correct
localised website.
 Research competitor websites.
 Price List – manage the complete process, once price increase is provided by the Directors.
Creation and print of the final document, by liaising with technical staff, Directors, Purchasing
personnel and printing companies.
 Manage Distributor database to ensure all commercial and technical documentation is delivered to
the relevant people throughout the distributor network.
 Create artwork for the laser marking of tools (Norbar and own brand).
 Create box label artwork for new products (Norbar and own brand) and update when required,
ensuring all obsolete versions are filed in the correct place for future reference.
2000 – Nov 2014 Marketing & Communications -
Co-ordinator
Norbar Torque Tools
Responsibilities:
 Create artwork for the laser marking of tools (Norbar and own brand).
 Create box label artwork for new products (Norbar and own brand) and update when required,
ensuring all obsolete versions are filed in the correct place for future reference.
 Price List - Liaising with technical managers, Engineers and Directors to ensure correct items
appear in the Price List at the correct re-evaluated price
 Co-ordinate marketing events, to include conferences and exhibitions, and attend such events
where required.

2.  Liaise with printing companies to ensure all items are printed to the correct deadlines and to the
correct specifications.
 Manage the storage, reproduction and dissemination of all sales and marketing materials.
1996 – 2000 Marketing Assistant Norbar Torque Tools
Responsibilities:
 Update company Intranet to ensure all staff have access to up to date employee information.
 Exhibitions Input into stand designs, booking accommodation and flights for Sales, Marketing,
Engineers and Directors.
 Operators/Service Manuals - Create design and ensure consistency across all product processes
within the company.
 Manage Distributor database to ensure all commercial and technical documentation is delivered to
the relevant people throughout the distributor network.
 Create design for product box labels and roll out across the full range of products.
 Distribution of all correspondence coming into the general email addresses (ie sales@ & enquiry@)
to ensure prompt passing to the correct people.
1991 – 1996 Junior Marketing Assistant Norbar Torque Tools
Responsibilities:
 Assisting the Sales & Marketing Director produce product data sheets.
 Compiling information on competitor products.
 Assisting with the production of Sales catalogues and leaflets.
 Producing spreadsheets of product sales data, by product group and country.
 Take distributor sales information to produce rebate figures for use by Area Sales Managers.
 Arranging translation of product catalogues.
 Arranging translation of product operating manuals.
 Controlling stock of literature and ensuring orders are placed when necessary.
1989 – 1991 Youth Training Scheme - Commercial Norbar Torque Tools
Responsibilities:
 Working in the following areas: Secretarial, Purchasing, Sales, Reception, Finance, Drawing Office
and Marketing
Education and professional development
 GCSEs - Keyboarding, Mathematics, English, Modular Science, History, Commerce
 BTEC National Certificate in Business and Finance
 CIM Search Engine Optimisation
 Quark Express
 Adobe InDesign CS5 - foundation
 Adobe Photoshop CS5 - foundation
 Dreamweaver CS6 – foundation
Personal interests
Reading, walking, cycling