Presentation at the EDEN2017 conference at Jönköping University, SE on EDENs SIG TEL Quality Enhancement

2. QUALITY IN TEL ON MICRO, MESO AND
MACRO LEVEL, AND STAKEHOLDERS
INVOLVED
Dr. Ebba Ossiannilsson
EDEN EC, EDEN Fellow
Swedish Association for Distance Education
Sweden
Ossiannilsson_SIG_TEL_QE_Quality TEL_EDEN2017

3. QUALITY IN TEL ON MICRO, MESO AND
MACRO LEVEL, AND STAKEHOLDERS
INVOLVED
Ossiannilsson_SIG_TEL_QE_QualityTEL_EDEN2017
+ 40 Quality Models on OER; MOOCs, E-
learning, Online learning
Norm Based/Process based
Quality Matrix
Set of Characteristica
Nature of quality interventions
Perspectives stakeholders
Maturity level

4. Norm based accreditation Process based enhancement
NORMBASED VS
PROCESSBASED
Accreditation, Certification, Benchmarking
Ossiannilsson_SIG_TEL_QE_Quality TEL_EDEN2017

5. DIFFERENT LEVELS
Ossiannilsson_SIG_TEL_QE_Ov
erview TEL_EDEN2017
MICRO
LEVEL
MESO
LEVEL
MACRO
LEVEL

6. QUALITY A HOLISTIC PERSPECTIVE
2012)
Significant areas related to quality in open online learning including e-learning (Ossiannilsson,
2012)
Ossiannilsson_SIG_TEL_QE_Quality TEL_EDEN2017

7. Set of characteristica
(Ossiannilsson et al 2015)
• Multifaceted
• Dynamic
• Mainstreamed
• Representativ
• Multifunctional
Ossiannilsson_SIG_TEL_QE_Quality TEL_EDEN2017

8. STAKEHOLDERS
• Learners
• Academics
• Faculty
• Institutional
• Region
• Nation/Country
• International
Ossiannilsson_SIG_TEL_QE_Quality TEL_EDEN2017

9. 1. Conflicts of interests:
• different levels
• among stakeholders
• formal vs informal learning
2. Renewing the quality agenda for TEL
Ossiannilsson_SIG_TEL_QE_QualityTEL_EDEN2017

10. My Footprints
CARING IS SHARING,
SHARING IS CARING