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Product Design Meetup
Winning the future through
Customer Centric Digital
products
In partnership
with
Product Design Meetup
and Workshop,
Paris (France)
December 9, 2021
Customer Experience and
Product Innovations
60 participants.
In partnership with Slick, City
Taps (France)
Product Design
Workshop,
Reykjavik (Iceland)
September 30, 2020
Creating Sustainable
Value
20 participants.
In partnership with Kirt and
Thomsen, (Denmark)
Product Design
Marathon
Global (Online)
April 16, 2020
Design for Business:
Online Mode
500 participants online
(because of COVID
restrictions).
In partnership with BMW
Group, (Germany)
List of previous events:
Product Design Meetup
and Workshop,
Paris (France)
November 22-24, 2022
Product-driven Sustainable
Business Transformation
60 participants.
In partnership with Slick, City
Taps (France), Morph
Company (Switzerland).
List of previous events:
Product Design
Meetup,
Chicago (USA)
Product Design
Meetup,
London (UK)
Product Design
Meetup,
Berlin (Germany)
Product Design
Sunday,
Lviv (Ukraine)
September 6, 2019
60 participants.
In partnership with Pivotal
Software (USA)
November 6, 2019
Building the Value Through
Customer Centricity.
70 participants.
In partnership with Pivotal
Software (UK)
April 17, 2019
55 participants.
In partnership with
Accenture Song,
Previously known as
Fjord (Germany)
July14,2019
150 participants.
In partnership with
Accenture Song,
Previously known as
Fjord (Germany)
v
About
ELEKS
Tallinn
Al Jubail
Ajman
Zürich
Berlin
Krakov
Rzeszów
Zagreb
Split
Toronto
Chicago
Las Vegas
Tokyo
GLOBAL
PRESENCE
18 offices
2,000+
total global
headcount
1,800+
delivery
experts
Award-winning vendor More awards Featured in the media More publications
Headquarters
Development Centre
International Office
Partner
Affiliate
Lviv
Kyiv
Ternopil
Ivano-Frankivsk
London
Buenos Aires
OUR
CLIENTS
Milano
Copenhagen
Madrid
London Berlin
Birmingham Amsterdam
Munich
Kyiv
Stockholm
Paris
Amman
Dubai
Tokyo
San Francisco
Seattle
Kalispell Minneapolis
Detroit
Philadelphia
Raleigh
Washington
Chicago
New York
Boston
Tel-Aviv
Singapore
Geneva
Zurich
Basel
Brussels
Lyon
end-to-end solutions
delivered
700+
of clients do more than
one project with us
90%
years of cooperation
with our oldest clients
20+
active client
accounts
150+
We build long-term
partnerships with industry
leaders and technology
challengers to create truly
transformative results
Eleks showreel. Click anywhere to play or watch in browser
Development (Dev) and
IT operations (Ops) Office
Business Analysis Office
Project Management Office
Data Science Office
Quality Assurance Office
Software Engineering &
Development Office
Information
Development Office
Customer Support Office
Product Design Office
Enterprise Applications (SAP,
MS Dynamics, Salesforce and more)
Software Architecture Office
Sustainability Consulting
R&D
Data Platforms & Cloud migration
CTO
Office
Centers of
Excellence
1,800+
TECH EXPERTS
Information
Security
Office
Peter Kyhn
Owner and independent consultant at kyhn.it
With over 25 years of experience from IT
leadership roles in prominent Danish
companies, I bring a unique mix of
Leadership, Technical & Business acumen
The most prominent positions include CIO of
Nemlig.com and later CIO/CTO of Apopro.dk
Service Offerings
• Interim Management
• Program & Project management
• Workshop facilitations, events and speaks
• Advisory and Coaching
• IT & Business strategy
• IT Architecture
• Agile Processes
Contact details
Mail: peter@kyhn.it
Mobile: +45 29 72 89 38
8:30 - 9:00 Arrival and small “breakfast”
9:00 - 9:20 Welcome and Setting the scene for the day.
Presentation of Eleks and Kyhn.it
9:20 - 9:50 Michael McKay
Leading Innovation: How People-Centric Strategies
Drive Sustainable Change in the Organization
10:00 - 10:30 Victor Valore
How the Product Design effort had to be changed to a Service
Design approach
10:30 - 11:00 Benjamin Thillerup
The Perfect Blend: Combining Juicer Expertise with Digital
Excellence at Joe & The Juice
11:15 - 11:45 Oleg Slyusarchuk
Customer centric approach of digital services design
11:45 - 12:00 Summarizing about the event
12:00 – 12:30 Networking
Agenda for today: In partnership
with
Product Design Meetup in Copenhagen
Product Design Meetup in Copenhagen
Product Design Meetup in Copenhagen
Product Design Meetup in Copenhagen

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Product Design Meetup in Copenhagen

  • 1. Product Design Meetup Winning the future through Customer Centric Digital products In partnership with
  • 2. Product Design Meetup and Workshop, Paris (France) December 9, 2021 Customer Experience and Product Innovations 60 participants. In partnership with Slick, City Taps (France) Product Design Workshop, Reykjavik (Iceland) September 30, 2020 Creating Sustainable Value 20 participants. In partnership with Kirt and Thomsen, (Denmark) Product Design Marathon Global (Online) April 16, 2020 Design for Business: Online Mode 500 participants online (because of COVID restrictions). In partnership with BMW Group, (Germany) List of previous events: Product Design Meetup and Workshop, Paris (France) November 22-24, 2022 Product-driven Sustainable Business Transformation 60 participants. In partnership with Slick, City Taps (France), Morph Company (Switzerland).
  • 3. List of previous events: Product Design Meetup, Chicago (USA) Product Design Meetup, London (UK) Product Design Meetup, Berlin (Germany) Product Design Sunday, Lviv (Ukraine) September 6, 2019 60 participants. In partnership with Pivotal Software (USA) November 6, 2019 Building the Value Through Customer Centricity. 70 participants. In partnership with Pivotal Software (UK) April 17, 2019 55 participants. In partnership with Accenture Song, Previously known as Fjord (Germany) July14,2019 150 participants. In partnership with Accenture Song, Previously known as Fjord (Germany)
  • 5. Tallinn Al Jubail Ajman Zürich Berlin Krakov Rzeszów Zagreb Split Toronto Chicago Las Vegas Tokyo GLOBAL PRESENCE 18 offices 2,000+ total global headcount 1,800+ delivery experts Award-winning vendor More awards Featured in the media More publications Headquarters Development Centre International Office Partner Affiliate Lviv Kyiv Ternopil Ivano-Frankivsk London Buenos Aires
  • 6. OUR CLIENTS Milano Copenhagen Madrid London Berlin Birmingham Amsterdam Munich Kyiv Stockholm Paris Amman Dubai Tokyo San Francisco Seattle Kalispell Minneapolis Detroit Philadelphia Raleigh Washington Chicago New York Boston Tel-Aviv Singapore Geneva Zurich Basel Brussels Lyon end-to-end solutions delivered 700+ of clients do more than one project with us 90% years of cooperation with our oldest clients 20+ active client accounts 150+ We build long-term partnerships with industry leaders and technology challengers to create truly transformative results
  • 7. Eleks showreel. Click anywhere to play or watch in browser
  • 8. Development (Dev) and IT operations (Ops) Office Business Analysis Office Project Management Office Data Science Office Quality Assurance Office Software Engineering & Development Office Information Development Office Customer Support Office Product Design Office Enterprise Applications (SAP, MS Dynamics, Salesforce and more) Software Architecture Office Sustainability Consulting R&D Data Platforms & Cloud migration CTO Office Centers of Excellence 1,800+ TECH EXPERTS Information Security Office
  • 9. Peter Kyhn Owner and independent consultant at kyhn.it With over 25 years of experience from IT leadership roles in prominent Danish companies, I bring a unique mix of Leadership, Technical & Business acumen The most prominent positions include CIO of Nemlig.com and later CIO/CTO of Apopro.dk
  • 10. Service Offerings • Interim Management • Program & Project management • Workshop facilitations, events and speaks • Advisory and Coaching • IT & Business strategy • IT Architecture • Agile Processes Contact details Mail: peter@kyhn.it Mobile: +45 29 72 89 38
  • 11. 8:30 - 9:00 Arrival and small “breakfast” 9:00 - 9:20 Welcome and Setting the scene for the day. Presentation of Eleks and Kyhn.it 9:20 - 9:50 Michael McKay Leading Innovation: How People-Centric Strategies Drive Sustainable Change in the Organization 10:00 - 10:30 Victor Valore How the Product Design effort had to be changed to a Service Design approach 10:30 - 11:00 Benjamin Thillerup The Perfect Blend: Combining Juicer Expertise with Digital Excellence at Joe & The Juice 11:15 - 11:45 Oleg Slyusarchuk Customer centric approach of digital services design 11:45 - 12:00 Summarizing about the event 12:00 – 12:30 Networking Agenda for today: In partnership with

Editor's Notes

  1. 1500+ 550+
  2. worldwide presence, clients everywhere and we are close all the time
  3. Først lidt om mig... Peter Kyhn Kvart århundrede i IT branchen med en håndfuld ledende stillinger på tværs af brancher i forskellige danske virksomheder Har set og oplevet teknologi skift Internettets udbredelse, mobil teknologier, cloud computing og meget meget mere.
  4. Hvor ser I AI anvendt i jeres nuværende job? - MEN HVORDAN VIRKER DET? Fremstillingsindustri: AI anvendes i robotter og automatiserede systemer til at øge effektiviteten og produktiviteten i produktionen. Virksomheder som Tesla benytter AI og automatisering i deres produktionslinjer. Transport og logistik: Selvkørende biler og lastbiler, samt droner, bruger AI til at optimere ruter og effektivisere leverancer. Bl.a. Google og Tesla arbejder på udviklingen af selvkørende teknologier. Sundhedssektoren: AI anvendes til at analysere medicinske billeder, støtte diagnoser og optimere behandlingsplaner. Corti, en dansk virksomhed, der bruger AI til at analysere nødopkald og hjælpe med at identificere hjertestop og andre akutte medicinske tilstande hurtigere og mere præcist. Finans og forsikring: AI bruges til at analysere store mængder data for at identificere mønstre og tendenser, hvilket hjælper med at træffe beslutninger inden for investering, risikovurdering og kreditvurdering. Danske Bank har implementeret AI-løsninger til at forbedre kundeservice, detektere svig og hjælpe med investeringsbeslutninger. En virksomhed som danske Monthio laver kreditvurderinger for danske banker baseret på dataanalyser af kundernes økonomi og generelle forbrugsmønster. Kundeservice: Chatbots og automatiserede systemer anvendes til at håndtere kundehenvendelser og klager. Virksomheder som Zendesk benytter AI-baserede chatbots i deres kundesupport. Marketing og salg: AI bruges til at analysere forbrugeradfærd og personalisere markedsføringskampagner. Virksomheder som Adobe, Salesforce og danske Raptor tilbyder AI-drevne marketingværktøjer. HR og rekruttering: AI anvendes til at screene CV'er og identificere egnede kandidater til jobåbninger. Virksomheder som Talentech udvikler AI-baserede løsninger til rekruttering og talentforvaltning, så virksomheder kan finde de mest egnede kandidater og forbedre deres ansættelsesprocesser.