1. Dustin Sean Gérarde-Gore
DATE of BIRTH: January 5th 1971
ADDRESS: 5 Chobham Road
Stratford
London E15 1LU
TELEPHONE: 020 8534 0666 Home
07764 334435 Blackberry
EMAIL: dustingore@hotmail.com
COMPENDIUM
A consummate and skilled director, thriving in a clear command structure
organisation. As confident and supportive of both clients and senior management as
with colleagues, subcontractors and suppliers. An excellent and proven track record
in driving efficiencies, cultivating an innovative and progressive culture based on
experiences in Human Resources, IT and Business Administration.
A dynamic team leader now looking for new challenges to build on the existing 20
year’s experience, primarily in the Facilities and Built Environment sectors.
EMPLOYMENT HISTORY
Kelly Hoppen Interiors Facilities Director 2013 to present
The promotion was afforded, based on introducing and sustaining robust systems &
procedures:
Tendering and Account Management of new suppliers in lieu of a critical analysis
of existing systems and organisational requirements.
Change management via excellent communication to both service providers and
stakeholders, with primary reporting to the Principal and MD’s Office.
Introduction, testing and implementation of Disaster Recovery and Backup
procedures; responsible for writing of new practice procedures, training of
relevant staff and reducing costs through driving efficiencies.
Promotion of business profile and meeting organisational objectives through
liaison with new support partners including, but not exclusive to, the introduction
of CPD, integrated mobile telephony and a single logistics provider.
Discrete project management including upgrading electrical provisions in
conjunction with energy provider and UK Power Networks, two studio relocations,
in conjunction with commercial agents, surveyors and solicitors, and the
Principal’s personal interior design projects and installations.
Solely responsible for the overall operations and day to day management of the
interior design practice, the Executive Offices as well as the private homes of a
number of high assets clients.
Management of all office and restaurant supplies, stationery and IT infrastructure
and support. Backup systems, security, cleaning and all other support account
management.
Kelly Hoppen Interiors Office Manager 2008 to 2012
This initial position entails:
Management of front of house and Reception Services team providing initial
contact with high asset clients, initial client data input and setting up introductory
appointments with the Design Director, Managing Director and/ or Principal
Designer.
Providing all services including liaison with local and international support offices,
security and transport, “meet & greet”, catering and provision of corporate
information appropriate to design brief.
Systems and service management of both hard and soft Facilities, Asset
Management, car fleet, cleaning, building & personal close security.
2. In conjunction with the Executive Assistant, providing all aspects of support to the
Principal Design & Founder, including all professional and personal requirements,
her private homes, daily calendar management and both local and international
travel arrangements on a 24/7 basis.
O2 plc. Executive Office Manager 2007 to 2008
This 1 year contract role included, amongst others:
Sole site management of O2’s Executive Office in the City. Management of all
operations and facilities processes including equipment purchase & maintenance,
IT infrastructure, Comms and security, cleaning and executive private catering,
Health & Safety, Fire Regulations.
Sole management of invoice payables, account management, and site budgets.
Reporting to, and working with, other departments at HQ in Slough, and across
the UK, including the Chairman’s Office, CEO’s Office and CFO’s department.
VIP services to members of Board and overseas executives including setting
executive meeting agendas, travel arrangements, logistics, information
management and liaison with other support personnel, i.e. PA’s, car service,
videoconferencing, etc.
Misc. support functions including secure management of confidential corporate
information, organising Interim, End of Year and plc Board reports and events,
acting PA in the absence of CEO’s, CFO’s and Chairman’s PA’s.
Design and management of yearly Booking System for Corporate Hot Desks and
Offices.
Static 2358 Limited Office & Facilities Manager 2000 to 2005
The role included:
Provision of Static’s strategic organisational structure for the Operations
department as it relates to local and overseas offices.
Set-up and management of Human Resources, Reception Services and London
Group Operation functions. Project Management
Set-up and management of Health & Safety, Fire Procedure and Disaster
Recovery policies.
Acquisition of additional offices sites, liaison with, and relationship management
of, goods and service providers, procurement and asset management. Budget
allocation and management.
Commercial interior design, space allocation and management, PAT testing and
workstation assessment implementation.
Management of various and varied discrete projects including Operations
revenue generation options. PA support of Director of Operations
Supervision of Test Bench, Editing, Communications, Server and other managed
environments.
Diary and time management of manager, staff rotas and monthly events
schedule. HR management of policies & procedures.
Brixtonian Havana Club Office Manager/ PA 2005 to 2007
Big Up Limited Office Manager 1999 to 2000
Consumers' Association HR Office Manager & IT Co-ordinator 1996 to 1999
Operation Raleigh PA to the Senior HR Officer
Senior Administrator & IT Co-ordinator 1994 to 1996
ACADEMIC QUALIFICATIONS
Oxford Brookes University 1991 to 1994
Bachelor of Arts (Honours) Business Administration and
Management Degree 2.1
Institute of Sales Promotion 1993 to 1994
Diploma in Sales Promotion