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Process
Management
Dushyant Shukla ,
MHA, M Phil,PPM(IIT-K)
Objective
 To Under stand process, what it is , how
it work, how to make a process etc.
Definition
 A process map visually depicts the
sequence of events to build a
product or produce an outcome.
 It may include additional information
such as cycle time, inventory, and
equipment information
Process is also known as Process
Charting or Flow Charting or Process
Mapping. It is one of the oldest,
simplest and most valuable techniques
for streamlining work.
Synonymous
Steps (Rules)
 Reference Overall Singular Purpose
("Mission") or Desired Result from
System
 Take Stock Outside and Inside the
System
 Analyze the Situation
 Establish Goals
 Establish Strategies to Reach Goals
 Associate Responsibilities and Time
Lines With Each Objective
 Write and Communicate a Plan
Document
 Acknowledge Completion and
Celebrate Success
5 Important Points
 Process Should SMART
 Specific
 Measurable
 Acceptable
 Realistic
 Time frame
Setting the
Boundaries
(Type of process)
 Process maps and charts show the
sequence of events that act on a
product or service .
1.Micro level charts show small steps,
Self explanatory , easy to understand ,require
less or no supervision .
2.Macro-level maps show the process on a
larger scale
Require explanation , Bit hard to understand
,require supervision .
Caution
 Every event can expand to reveal
more and more detail but should not
overburden .
 When charting at this level, be sure
to include all moves, set downs and
delays .
 Should finer breakdown of the
events.
Criticism
 A common criticism of Process
Mapping is that it does not represent
information flows.
 Consider information as packet such
as a work order or a database record.
 Batch processes and setups frequently
confuse mapping teams
The right touch
 What is a process ?
A process is END TO END work
That is , everything you do to
conduct your business.
(1)Receiving requisitions memo from various department, signed by respective in
charge & medical director
ROLES & RESPONSIBILITIES OF PURCHASE MANAGER(STORES)
(2)Communicating with various suppliers and invite quotations at best landing
costs
(3)Making item-wise, value-wise, supplier-wise comparison statement
(4)Submitting statement of comparison to purchase committee
(5)Sharing own observations & experiences with purchase committee for
selecting & freezing of suppliers with optimum benefits
(6)Receiving sanctioned copy, duly signed by all members of purchase
committee
(7)Make purchase order(s) & taking authorization (sign) from top level
management
(8)Photo copying & Distribution of Purchase Order(P.O.)
(9)Follow-up with suppliers till delivering of items(with purchase invoice)
2nd
Photo Copy- Own
filing-Pending
Purchases
1st
Photo Copy-
Sent to accounts deptt.
Original Copy-
Sent to supplier
Thank You

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Process,Flow chart

  • 2. Objective  To Under stand process, what it is , how it work, how to make a process etc.
  • 3. Definition  A process map visually depicts the sequence of events to build a product or produce an outcome.  It may include additional information such as cycle time, inventory, and equipment information
  • 4. Process is also known as Process Charting or Flow Charting or Process Mapping. It is one of the oldest, simplest and most valuable techniques for streamlining work. Synonymous
  • 5. Steps (Rules)  Reference Overall Singular Purpose ("Mission") or Desired Result from System  Take Stock Outside and Inside the System  Analyze the Situation  Establish Goals
  • 6.  Establish Strategies to Reach Goals  Associate Responsibilities and Time Lines With Each Objective  Write and Communicate a Plan Document  Acknowledge Completion and Celebrate Success
  • 7. 5 Important Points  Process Should SMART  Specific  Measurable  Acceptable  Realistic  Time frame
  • 8. Setting the Boundaries (Type of process)  Process maps and charts show the sequence of events that act on a product or service . 1.Micro level charts show small steps, Self explanatory , easy to understand ,require less or no supervision . 2.Macro-level maps show the process on a larger scale Require explanation , Bit hard to understand ,require supervision .
  • 9. Caution  Every event can expand to reveal more and more detail but should not overburden .  When charting at this level, be sure to include all moves, set downs and delays .  Should finer breakdown of the events.
  • 10. Criticism  A common criticism of Process Mapping is that it does not represent information flows.  Consider information as packet such as a work order or a database record.  Batch processes and setups frequently confuse mapping teams
  • 11. The right touch  What is a process ? A process is END TO END work That is , everything you do to conduct your business.
  • 12. (1)Receiving requisitions memo from various department, signed by respective in charge & medical director ROLES & RESPONSIBILITIES OF PURCHASE MANAGER(STORES) (2)Communicating with various suppliers and invite quotations at best landing costs (3)Making item-wise, value-wise, supplier-wise comparison statement (4)Submitting statement of comparison to purchase committee (5)Sharing own observations & experiences with purchase committee for selecting & freezing of suppliers with optimum benefits (6)Receiving sanctioned copy, duly signed by all members of purchase committee (7)Make purchase order(s) & taking authorization (sign) from top level management (8)Photo copying & Distribution of Purchase Order(P.O.) (9)Follow-up with suppliers till delivering of items(with purchase invoice) 2nd Photo Copy- Own filing-Pending Purchases 1st Photo Copy- Sent to accounts deptt. Original Copy- Sent to supplier