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Airline Marketing:
History and Development
Dr Narudh Cheramakara
Bangkok University
1/2017
First Human-powered Flight:
17 Dec 1903
12 Seconds, 37 meters, (10.9 km/h)
Aviation as novelty era
- Flying Circus
- Joy rides
- Using war surplus
aircraft
- Flown by ex military
pilots
- Poster is the mean
to advertise
The early stage of commercial
aviation: Air Mail- Again caused by surplus war aircraft
- Developped for transcontinental mail
service in the US
- Poster Advert – Aiming at speedy delivery
Airships of 1930s
- Experienced the boom in
1930s
- Germany led the market
- First Air transport option
for Atlantic crossing
- An alternative to cruise
line
- Used speed as selling
point
- Prone to accidents
(because of Hydrogen)
Post WWII-70s
• Air transport is still out of reach
• Passengers are mostly businessmen and diplomats
• Military style Branding
• Luxuarious / Novelty
• Speed
• Exploring exotic destinations/the world
• Adventure
• Empire building – connecting the world
• B2B market – most tickets sold through travel agents
70s – Business/Luxury/Sex
- Fares are still tightly regulated internationally
- As a results, airlines were competing on service
- Branding were changed from being safe (as aviation
industry progressd) and military style organisation
to fun, cheerful.
- Flight attendant were portrayed as sex symbol
- Still distributed through B2B (Agent)
70s/80s – Business/Luxury/Sex
The new millennium
• LCCs
• Price (Fare War)
• E-commerce
• The rise of B2C
• The collapse of Travel Agency
• The rise of OTA
• Social Media Advertising – Content producing (Pantip,
Blog, Facebook, Line, etc)
• Each campaigned has its message (branding, price,
service, etc.)
What does this advert tell you?
What’s next?

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Airline Marketing 1 history

  • 1. Airline Marketing: History and Development Dr Narudh Cheramakara Bangkok University 1/2017
  • 2. First Human-powered Flight: 17 Dec 1903 12 Seconds, 37 meters, (10.9 km/h)
  • 3. Aviation as novelty era - Flying Circus - Joy rides - Using war surplus aircraft - Flown by ex military pilots - Poster is the mean to advertise
  • 4.
  • 5. The early stage of commercial aviation: Air Mail- Again caused by surplus war aircraft - Developped for transcontinental mail service in the US - Poster Advert – Aiming at speedy delivery
  • 6.
  • 8. - Experienced the boom in 1930s - Germany led the market - First Air transport option for Atlantic crossing - An alternative to cruise line - Used speed as selling point - Prone to accidents (because of Hydrogen)
  • 9. Post WWII-70s • Air transport is still out of reach • Passengers are mostly businessmen and diplomats • Military style Branding • Luxuarious / Novelty • Speed • Exploring exotic destinations/the world • Adventure • Empire building – connecting the world • B2B market – most tickets sold through travel agents
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. 70s – Business/Luxury/Sex - Fares are still tightly regulated internationally - As a results, airlines were competing on service - Branding were changed from being safe (as aviation industry progressd) and military style organisation to fun, cheerful. - Flight attendant were portrayed as sex symbol - Still distributed through B2B (Agent)
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. The new millennium • LCCs • Price (Fare War) • E-commerce • The rise of B2C • The collapse of Travel Agency • The rise of OTA • Social Media Advertising – Content producing (Pantip, Blog, Facebook, Line, etc) • Each campaigned has its message (branding, price, service, etc.)
  • 21. What does this advert tell you?
  • 22.