1. Chandra Devona Robinson
874 Plainville Place – Atlanta, Georgia 30331 - Home (214) 492 - 3325
Chanrob2@gmail.com
Professional
Profile: To continue my career with an organization that will utilize my management, supervision and
administrative skills to benefit mutual growth and success. Expertise is broad in scope, including 7 years
in accounting field, 10 years administration, and 20 years exceptional customer service.
Self-motivated; implemented decisions and set valuable priorities to achieve departmental goals.
Skills: Proficient in Microsoft Office; Word, Excel, PowerPoint, Quick books with working knowledge of
Access. Various employer’s software programs. Possess effective written and oral communication skills,
Typing - 55 wpm, 10,000 keystrokes by touch
Education: Clark Atlanta University - Atlanta, Georgia
Bachelor ofArts in Political Science - Received Degree May 1995
Experience: Dimont & Associate – Dallas, Texas 2011 - 2016
Team Lead (August 2014 - September 2016)
 Uploaded new assignments for Document Review Specialist
 Communicated job expectations and managed Document Review Specialists daily productions
 Stayed within SLA by monitoring client queues and file production
 Quality Control files and notify supervisor of any issue
 Interviewed with potential new staff members
 Provided support to management assisting where help is needed
Document Reviewed Specialist (July 2011 – August 2014)
 Evaluate and distinguish what is insurable damage in potential hazard claims
 Download documents, such as inspection reports, insurance information or original appraisal, as
needed from client servicing systems and vendor websites
 Update internal system as required
 Create and submit daily, weekly and/or monthly reports as requested by management
 Maintain satisfactory scorecard performance which is linked to client Service Level Agreements
Jackson Hewitt Tax Services - Dallas, Texas 2008 - 2010
Office Manager(Seasonal)
 Prepared all applicable income tax forms W4, 1040 and 1040X
 Prepared year-end tax returns for individuals as well as business returns
 Interviewed clients to obtain information on taxable income and deductibles expenses
 Accounts receivable and accounts payable, bill over 200 invoices
 Balanced work entries, filled documents and reconcile payments received daily
 Processed payroll, create employee schedules, reconcile daily accounting for corporate office
United Way of Metropolitan Dallas – Dallas,Texas 2009
Administration Support (Contract)
 Composed and formatted reports relative to fundraising while maintaining confidentiality
 Account Reconciliation of donations reports
 Managed and analyzed all pledge reports to ensure accuracy of donations.
 Recorded donations to appropriate donor’s accounts.
 Managed over 1,000 accounts receivable and accounts payable while working directly with the
Financial Officer
 Assignment ended in December 2009

2. Chandra Robinson (214) 492 – 3325 Page 2
Yando Tax and Financial Services - Dallas, Texas 2003 - 2008
Office Manager
Part-time August 2003 – December 2007
Full Time January 2008 – October 2008
 Reconciling bank statements invoices, deposit slips and cash receipts
 Kept track of funds by overseeing General Ledger Income & Expense Reports
 Assisted clients with inquiries regarding their monthly financial reports and funds availability
 Processed all payroll for various clients totally over $200,000
 Kept a record of the payroll accounts and consider a worker's total working hours, deductions and
increments to compute the total amount of salary payable to the workers of the organization
 Prepared yearly and quarterly taxes for individuals as well as businesses
Penson Financial Services - Dallas, Texas 2005 - 2008
Tax Reporting Specialist (April 2007 - January 2008)
 Handled State Withholding Payments
 Reconciled purchased securities on combine 1099 statements
 Reconciled Payments/Liability verse IRA disbursements
 Reversalof overpayments and reconciliation of reports
 Prepared all applicable income tax forms 1099/5498/1042
Banking Specialist (June 2005 – April 2007)
 Handled over one million dollars in monetary funds daily
 Processed incoming checks deposits for brokerage accounts
 Check Reconciliation, posting cash receipts, generalledger and cash journal funds among the accounts
 Communicated with brokers/Dealers to maintain accounts in reconcile manner.