Chandra Devona Robinson is seeking a career opportunity that utilizes her 20 years of experience in accounting, administration, customer service, and management skills. She has a Bachelor's degree in Political Science and has held various roles such as Team Lead, Office Manager, and Tax Reporting Specialist. Her experience includes accounting, customer service, administration support, and tax preparation for both individuals and businesses. She is proficient in Microsoft Office applications and various employer software programs.

1. Chandra Devona Robinson
874 Plainville Place – Atlanta, Georgia 30331 - Home (214) 492 - 3325
Chanrob2@gmail.com
Professional
Profile: To continue my career with an organization that will utilize my management, supervision and
administrative skills to benefit mutual growth and success. Expertise is broad in scope, including 7 years
in accounting field, 10 years administration, and 20 years exceptional customer service.
Self-motivated; implemented decisions and set valuable priorities to achieve departmental goals.
Skills: Proficient in Microsoft Office; Word, Excel, PowerPoint, Quick books with working knowledge of
Access. Various employer’s software programs. Possess effective written and oral communication skills,
Typing - 55 wpm, 10,000 keystrokes by touch
Education: Clark Atlanta University - Atlanta, Georgia
Bachelor ofArts in Political Science - Received Degree May 1995
Experience: Dimont & Associate – Dallas, Texas 2011 - 2016
Team Lead (August 2014 - September 2016)
 Uploaded new assignments for Document Review Specialist
 Communicated job expectations and managed Document Review Specialists daily productions
 Stayed within SLA by monitoring client queues and file production
 Quality Control files and notify supervisor of any issue
 Interviewed with potential new staff members
 Provided support to management assisting where help is needed
Document Reviewed Specialist (July 2011 – August 2014)
 Evaluate and distinguish what is insurable damage in potential hazard claims
 Download documents, such as inspection reports, insurance information or original appraisal, as
needed from client servicing systems and vendor websites
 Update internal system as required
 Create and submit daily, weekly and/or monthly reports as requested by management
 Maintain satisfactory scorecard performance which is linked to client Service Level Agreements
Jackson Hewitt Tax Services - Dallas, Texas 2008 - 2010
Office Manager(Seasonal)
 Prepared all applicable income tax forms W4, 1040 and 1040X
 Prepared year-end tax returns for individuals as well as business returns
 Interviewed clients to obtain information on taxable income and deductibles expenses
 Accounts receivable and accounts payable, bill over 200 invoices
 Balanced work entries, filled documents and reconcile payments received daily
 Processed payroll, create employee schedules, reconcile daily accounting for corporate office
United Way of Metropolitan Dallas – Dallas,Texas 2009
Administration Support (Contract)
 Composed and formatted reports relative to fundraising while maintaining confidentiality
 Account Reconciliation of donations reports
 Managed and analyzed all pledge reports to ensure accuracy of donations.
 Recorded donations to appropriate donor’s accounts.
 Managed over 1,000 accounts receivable and accounts payable while working directly with the
Financial Officer
 Assignment ended in December 2009

2. Chandra Robinson (214) 492 – 3325 Page 2
Yando Tax and Financial Services - Dallas, Texas 2003 - 2008
Office Manager
Part-time August 2003 – December 2007
Full Time January 2008 – October 2008
 Reconciling bank statements invoices, deposit slips and cash receipts
 Kept track of funds by overseeing General Ledger Income & Expense Reports
 Assisted clients with inquiries regarding their monthly financial reports and funds availability
 Processed all payroll for various clients totally over $200,000
 Kept a record of the payroll accounts and consider a worker's total working hours, deductions and
increments to compute the total amount of salary payable to the workers of the organization
 Prepared yearly and quarterly taxes for individuals as well as businesses
Penson Financial Services - Dallas, Texas 2005 - 2008
Tax Reporting Specialist (April 2007 - January 2008)
 Handled State Withholding Payments
 Reconciled purchased securities on combine 1099 statements
 Reconciled Payments/Liability verse IRA disbursements
 Reversalof overpayments and reconciliation of reports
 Prepared all applicable income tax forms 1099/5498/1042
Banking Specialist (June 2005 – April 2007)
 Handled over one million dollars in monetary funds daily
 Processed incoming checks deposits for brokerage accounts
 Check Reconciliation, posting cash receipts, generalledger and cash journal funds among the accounts
 Communicated with brokers/Dealers to maintain accounts in reconcile manner.