Accolades on Linkedin from Martin (Client Management)
CV-ERPFunctionalConsultant-Dnyanesh-09Nov2016
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DNYANESH DESHPANDE
Pune, India
+919850813509• ddnyanesh2004@yahoo.com
Personal statement
A resourceful, versatile, experienced ERP (BPCS/AS400) functional professional with profound
support, implementation experience in Manufacturing, P2P, O2C domain. A highly customer focused
approach with excellent client facing & interpersonal skills, yielded in repeatedly deputizing for an
ERP functional onsite support, to European clients. Extensive manufacturing domain experience &
sound business process knowledge. Pro-actively takes ownership for delivery of tasks within
challenging timescales, whilst engaging with & valuing, internal as well as external stakeholders, in
Onsite/Offshore delivery model. Shows willingness to share knowledge within a team and act as
trainer/ mentor to the end users, team members.
Key Skills
Manufacturing Business Process Expert (SME)
Extensive ERP (BPCS/AS400) Functional Support, Implementation experience in
Manufacturing, P2P, O2C domain
Excellent Client Facing skills with experience of working in Onsite/Offshore delivery model
Held Schengen visa, Work Permit for Europe
European Client Recognition
Accolades on
Linkedin from Client Management.compressed.pdf
Accolades from
Client Management (Saralee).compressed.pdf
Accolades from
Client (Saralee) Team.compressed.pdf
Employment History
Sr. Business Manager, Innowave IT, Mumbai
(June 2015 – Present)
Achievements and responsibilities:
On taking up the position of Sr. Business Manager, managed client interactions, understood client
needs and converted their requirements into systems, prepared SRS (System Requirement
Specification) document, prepared all kind of documentation required for tender submission, prepared
Marketing collaterals & presentations.
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Team Lead/ ERP Functional Consultant, IBM India Pvt. Ltd., Pune
(May 2006 – March 2015)
Achievements and responsibilities:
On taking up the position as Team Lead and while working as an ERP Functional Consultant,
always put my thrust on building interpersonal relationship with internal/external stakeholders,
understanding their requirements and improvising upon interactions. Actively participated in
functional training material preparation on ERP (BPCS/AS400) for technical resources and
new entrants in a team and served as a mentor, which benefitted in enhancing their comfort
level on this ERP. Mapped and documented key business processes in BPCS with Data
Flow Diagrams, for ease of understanding. Considering my Manufacturing industries
experience and product knowledge, was considered for Onsite Functional Support for this
ERP and was sent to Europe twice. Managed projects.
Provided onsite consulting support for BPCS (ERP) application (at Gates Corporation,
Belgium & SaraLee, Czech Republic) for Manufacturing, P2P and O2C functions. Analysed,
interpreted & resolved issues faced in day-to-day business.
Provided limited technical support on this ERP, such as, Managed User Profile, Analysed
database, through Query400 for resolving issues, Updated database through SQL, Performed
Month End Close process every month.
Challenges/ Opportunities:
Was deputed to Prague, Czech Republic, on a task of taking over the entire application support
(Knowledge Transfer) from client’s (SaraLee) key resource who was shortly leaving client company
and providing onsite support. Confronted a big challenge when, he went on long leave, immediately
few days after I went for KT. This was a critical phase, as KT was not even complete. But it was an
opportunity for me, which helped me prove myself. This lead to confidence & rapport building & client
management highly recognized and appreciated my contribution during this critical phase &
during latter support (Refer attachments).
Other project covers Resource Capacity Management (RCM) for SAP service line (Europe region):
Created staffing plans
Created & promoted roles to open seats, staffed and fulfilled project manpower requirement
Analysed gap between demand and supply of resources
Matched skills of and proposed candidates to project, through candidate list
Closed open seats, post fulfilment
Accounts Worked for in IBM:
Saralee International, Czech Republic – Onsite application support
Gates Corporation, Belgium – Onsite support for EMEA region
Huntsman – Offshore support for APAC region
Heinz – Offshore support for US region
Achievements:
Received accolades from the Top Management delegates, Team Members of European
Client, for Onsite contribution
Appreciation from Manager on pro-active ERP training of team members
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ERP Functional Consultant/ Business Analyst, Mindtree, Bangalore
(October 2003 – May 2006)
Achievements and responsibilities:
:
Provided ERP (BPCS) Functional Support in the areas of Manufacturing & SCM (P2P and
O2C functions) for MNC client; Support included 2 parts- 1) Problem Tickets 2) Enhancement
Requests.
In case of Problem Tickets, analysed assigned tickets for the cause of problem, provided
resolution; In case of base product bug, interacted with application vendor, ordered patches &
got updated in client environment through a Change Management tool Thenon, in
coordination with technical resources;
In case of Enhancement Requests, Analysed, Understood business enhancement requests
from client, Prepared functional design document and test cases, Got enhancements done
through technical resources, Tested the functionality in UAT, Confirmed functional testing;
Underwent Training in Supply Chain Management (BPCS V8.2) conducted by SSA.
Accounts Worked for:
Unilever (APAC Region)
Achievements:
Resolved long standing client reported issues in shorter time, in team environment.
ERP Implementer/ HOD/ System Admin, Matsushita Washing Machine India Pvt
Ltd, Pune
(September 1998 – July 2003)
Achievements and responsibilities:
Implemented BPCS (AS400 platform) Manufacturing and Purchase modules in consultation
with Japanese SMEs.
Configured system parameters, Created and Managed user profiles, Acquired database
(DB2/400-files & fields) knowledge, Built various masters, Created & defined Transactions in
ITH file through INV module, Defined parent-child relationship in BOM, Defined warehouses,
Performed Month End Close process.
Trained end users, Monitored system, Reported MIS, Resolved issues.
Set-up and Managed infrastructure: Administered & supported AS400 system– Managed
Back-ups, Power on-off schedules & other infrastructure such as PCs, Printers, UPS,
Network, Executed networking project (LAN) within organization, Identified, Planned,
Executed, Controlled information system requirements of the organization, Liaised with the
Hardware/Software vendors from time to time.
Achievements:
Maintained month end close inventory variance within 5%.
Provided 100% end user training and support.
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Production Engineer/ Analyst/ Programmer, Telco (TATA Motors), Pune
(December 1992 – August 1998)
Achievements and responsibilities:
Worked in Production support function to enhance Shop Floor Control.
Ensured smooth & timely material flow on production lines through coordination with supply
department, Performed Line Balancing, Managed manpower control, thereby ensuring
smooth and streamlined running of production lines.
Developed various manual & IT systems for performing these production function activities.
Achievements:
Reduced Processing time of one of the applications developed by local IT Dept.
Received High appreciation from Assistant General Manager for such system
developments.
Production Engineer, Bajaj Auto Ltd, BG Shirke & Co., Pune
(August 1987 – November 1992)
Achievements and responsibilities:
Developed various systems for Production/ Planning function activities, Supervised Production Line
Achievements:
When the concept of ERP was not so popular in commercial practice, with my knowledge of
business process, developed MRP system on simple dBase platform, Supervised on
Production lines.
Education
Diploma in Computer Programming & Applications from Aptech accredited to NCC,
UK
(October 1988 – September 1989)
Bachelor of Mechanical Engineering from MIT Engg. College accredited to Pune
University
(June 1983 –May 1987)
Bachelor of Science from Ferguson College accredited to Pune University
(June 1980 –May 1983)
Academic Achievements
1st ranker in the college for the first two years of B.Sc. Course
Recipient of various merit scholarships
Participant & prize winner in elocution competition
Hobbies & Interests
Was involved and participated in elocution competition in school days, in a inter-collegiate dramatics
competition during college days. I have been in spiritual path and devotee of Art Of Living, practicing
pranayamas. I am also a music lover and like listening to old classical, semi-classical music. I actively
take part in gardening.