1. Resume
K DIVYASREE Email:sree.kamavarapu@gmail.com
Mobile no:
CAREER SUMMARY
 Around2.9 yearsof experienceinRecruitments,BusinessDevelopment,Clientrelationship,Account
managementandTeamManagement.
 A result oriented professional with over 1.8 years of experience in BPO business processes,facilitating high-
quality customer services,etc
OBJECTIVE
Lookingforwardforan opportunityina challengingenvironment,where Icanutilize myexperience andskillsin
contributingeffectivelytothe successof the organizationandalsoforthe improvementof mypersonal skills.
PROFESSIONALEXPERIENCE
Idexcel TechnologiesPvt.Ltd April’2016 to Sep’2016
BUSINESS DEVELOPMENT EXECUTIVE
(Newclientacquisition/Business DevelopmentPermanent/ContractRecruitmentServicesbusinessinITTechnology
Vertical)
ISPACE HR ServicesPvt.Ltd Nov’ 2013 TO March’2016
Sr.BUSINESS DEVELOPMENT EXECUTIVE
(Newclientacquisition/BusinessDevelopment Permanent/ContractRecruitmentServices businessin IT/NON IT
TechnologyVertical)
ROLES & RESPONSIBILITIES:
 Lead Generationthroughcoldcalling&meetingdifferentclientsforbusinessdevelopmentpurpose.
 Acquiringnewclients andachieverevenue targets individual andthroughteam
 Manage endto endprocessof talentacquisition.
 Sourcingof expatriatesfromPan-India,usinglocal database,references,Naukri ,Monster.
 Able togrow the businessinalignmentwithcompanybusinessplans.
 Maintainclose workingrelationshipwithbothexistingandnew Clients
 Handlingvariousclientsinmultiple domains
 SpecializedinInteractingdirectlywithHRHeads& CXO's& otherkeypeople fromanorganization.
 Developingnewclientsandmaintainingexisting clientsforthe business
 ConfidentinprovidingHRSolutions,Tools.
 Monitortargets andmotivatesassignedteamtoachieve the companygoals
 Searchingnewmodestogetbestresultsforacquisitionsof the client’sviz.LinkedIn,Naukri,Monster, Times,
and LinkedIn.
ClientInteraction:
 Understandingthe clientrequirementintermsof jobspecification,etcandClientCoordinationthereonfor
InterviewsandFeedback.
 Responsible forrevenue generationandprofitability.
 Monitorand analyze currentmarketconditionsforclients.
 Abilityandwillingnesstoownthe complete deliverytoclose business.

2.  Lead a teamof 4. Motivatinganddrivinginachievingassignedtargets.
 Strategicplanningindevelopingnewclients,new strategiesanditsimplementation.
 Responsible formanagingandenhancingexistingClientrelationships,relationshipwithhiringmanagersso
as to receive ongoingrequirements.
 Scrutinyof Contracts to ensure adherence tocompanypoliciesandpaymentterms.
 Work independently,able towork withothers,andtake responsibilitiesforteamsuccess/failures.
 Planningthe day-to-dayactivitiesof the teambyassigningthe taskforeachmemberandto maintaina
reportof day-to-dayactivitiesof the team.
 Negotiatedcontractswithanemphasison company’sprofitmargin.
INDUSTRY SECTORS
 IT
 Non-IT
 Telecom
ACCOMPLISHMENTS
 Top PerformerinIspace Technologies(P)Ltd..
 Done successful staffingresultsindifficultmarketsandfilledpositionswithtopnotchcandidates.
PREVIOUSEXPERIENCE
XenosoftTechnologiesIndiaPVT.LTD Jan’ 2012 TO Aug’2013
CUSTOMER SUPPORT (SEMI-VOICEPROCESS)
Project Details:Xenosoftworksonbehalf of Verizon.
Project Title:VerizonBusiness(Telecom andCabinvoices)
Process: Semi-VoiceProcessing
Team Size:20
Description:
Projectdealswith TelecomandCabinvoices of Verizon sentbythe US clients. Processingof those invoicesasper
proceduressetbybusinessarea.
 Maintainingcustomerrelationshipthroughe-mailsandphone calls depending upon the priority of
clients request.
 MainlyTickettrackingand analyze the issuesandtake the necessaryactionsprovide detailedinformationto
the Vendors.
 Dealingwithandresolvingproblemsandissueswhicharise tocustomers.
 Has beengiventhe responsibilityof reportingthe statusof invoicestoclients,whichhasgiven me agood
knowledge onthe paymentprocessing.
 Handle prioritypaymentsbycoordinatingthroughVoice andE-mailssupportwiththe BusinessArea.
Environment:MS Outlook,WindowsLive andMSOffice
ROLES & RESPONSIBILITIES:
 Responsible forprocessing Highvalue andPremierclientpaymentsandtomake sure paymentstransmitted
well before time.
 Handlingoperationsteamandprovidinghighqualityservice toachievemaximumCustomerSatisfaction.
 Update the informationinExcel whichwasupdatedonthe client’sportal.
 Verifyingthe CustomersInvoice.

3.  Create account inclient’swebportal anddownloadthe invoicesand forwardthemtooperationsTeam.
 Improvingcustomerservice basedonclientfeedbackandgivingideasfornew policiesandprocedures.
 Documentinganymajorproblemscustomersare facingwithpaymentissuesinlarge numbers&reportingit
to the concerneddepartment.
ACCOMPLISHMENTS
 AlwaysbeenTopPerformerinthe Teambyshowingconsistencyinthe processperformance metrics.
 I was awardedtopperformerforthe monthof December2012.
 Receivedanexcellentfeedbackfromthe BPOManagercomplimentsforpromptlyauctioningonthe subject
itemsandqueriesrelatingtothe Process.
 Prepared presentations which are useful for the process.
 Track record of beingaFast Learner& Hard working.
ABILITES:
 Excellentwrittenandverbal communicationskills,withaneye fordetail.
 Willingnesstolearnandcan adoptany kindof environment.
 Self starterwitha can do attitude.
 Team player,confidentandgo-getter.
 To face all challengesinlife withpositive approach.
EDUCATIONALQUALIFICATION:
 B.Sc (ELECTRONICS) fromBhavan’sVivekanandaCollege, Hyderabad
TECHNICAL SKILLS:
 MS-Office:MS-word,MS-excel,Powerpoint.
 OperatingSystem: OutLookExpress,Windows(98,XPandwindows 7/8).
 ProgrammingLanguages:Basicsof Java
DECLARATION
I do hereby declare that all the information given above is true to the best of my knowledge and belief.
Place: Hyderabad
Date:
(DivyaSree .K)