1. AJAY MEHTA
Lantana, Texas 76226
peace67@gmail.com 732.266.8448 https://www.linkedin.com/in/ajay-mehta-b904bb2
Senior IT Functional Business Analyst / Application Consultant
Deliver End-to-End Product Solutions for Large, Complex, Multiple Site Projects
Detail-oriented, analytical, and innovative IT professional who utilizes collaborative methods with various teams to
gather project documents for client deliverables. Leverage industry best practices and business acumen to assess
client business and operational needs and produce documents that drive quality product solutions.
Proven leadership expertise in managing all aspects of business processes, various methodologies, and entire SDLC
functionality including design, development, testing, and product launch activities.
Customer focused and able to adapt to a variety of work environments, with awareness of project deadlines and
deliverable timelines.
AREAS OF EXPERTISE:
 Project Management  Requirements Gathering and Validation
 Software Testing
 Integration/Migration Management
 Agile/Waterfall/Hybrid Methodologies
 Configuration/Customization Management
 System Analysis
 Government Policies & Regulations
TECHNICAL SKILLS:
OPERATING SYSTEMS: Windows (including mobile), linux, redhat, VMWare
QUALITY SYSTEMS & METHODOLOGIES: Use cases, Rational, SDLC, Reports, Hybrid, Agile, Waterfall
TOOLS: MS Office Suite, HP Quality Center Suite, QTP, Defect Tracking
Tools, Remote Access Tools
PACKAGE SOLUTIONS: MS Dynamics Customer Relationship Management (CRM), Cúram,
TRIRIGA
PROFESSIONAL EXPERIENCE:
IBM – INTERNATIONAL BUSINESS MACHINES (Dallas, TX) 2012 - 2016
Senior Functional Business Analyst / Application Consultant
Oversaw entire SDLC process of package solutions application for both Government and Private entities. Managed
portfolio, requirements, validations, design, development, and testing throughout project scope and objectives.
Maintained RAID logs and defect tracking logs of obstacles experienced throughout every stage of project. Trained
internal and external personnel on application process
 SME for requirement gathering and validation, fit/gap analysis, and overall project business, and stakeholder
needs/requirements
 Maximized efficiency by leveraging similar business requests and documenting review processes and procedures
for repeatable results, meeting continuous business enhancements
 Commended for documenting training guides and manuals for process steps based on user role using test
scripting to determine actual results
 Exceeded defect tracking logs to include function areas, supplying daily sanity updates, generated reports on
number of fixes, builds, and broad metrics analyses, and identified escalation points for outstanding items for
discussion
 Managed project discussions to remain within scope of objectives, maintained timeline of important deliverables,
determined potential change requests for necessary requirements not in original standard of work

2. AJAY MEHTA
Lantana, Texas 76226
peace67@gmail.com 732.266.8448 https://www.linkedin.com/in/ajay-mehta-b904bb2
Client Company / Project Implementation:
 TRIRIGA Package Solutions (2015 - 2016)
 XCEL Energy / TRIRIGA Application Upgrade
TRIRIGA Application upgrade to most recent version for both application and platform; Scope of the
project was focused on the Real Estatemodule with interfaces to several local systems including financial
management and vendor invoicing
 WalMart Corporation / WRS (WalMart Realty System)
Implementation of TRIRIGA, a package solutions application for facilities management to help manage
all WalMart stores and its subsidiary companies with focus on both US and International markets.
 IBM Internal / MES Level 1 Support (2014 - 2015)
Support Mobile Enterprise Services team to provide resolution for Mobile ILC and Notes Traveler applications
 Cúram Package Solutions (2012 - 2014)
 State of New York / New York Health Homes
Led discussions for the Jumpstart program for implementing Cúram package solutions to manage the
daily activities associated with Health Homes and client tracking; with intentions to expand into an
enhanced larger effort
 District of Columbia / DCAS-DCHealthLink
Managed the implementation of a Cúram package solutions to integrate both the MAGI and Non-MAGI
modules into one applications; SME for various federal programs; Led project discussions for District
based programs with consideration to exception rules
 State of Minnesota / MNHIX (Minnesota Health Exchange)
Led project discussions of implementation of Cúram package solutions to consolidate State legacy
systems into a user friendly eligibility determination benefits application; Conformed to federal guidelines
with consideration to State programs and agreements with other neighboring States
STATE OF NEW JERSEY (Lawrenceville, NJ) 2009 - 2012
Administrative Analyst I, CASS Project Implementation
Project implementation of a single benefits determination application for the Department of Human Service – Division
of Family Development; The implementation of the Cúram package solution benefits the customer as well as the
case manager by decreasing processing times and determining benefit decisions.
 SME on business needs and requirements validations to include various benefits programs
 Led discussions on consolidation of the many individual benefits programs into one user friendly online
application with real time processing:
o Verification and evidence integrated with the federal database for approval or denial status
o Federal and State programs with exception rules considered for eligibility determination
o Testing of process and eligibility results for accuracy and speed
 Trained internal personnel on submission process and follow up on decisions with client. Focus on navigating
through the application to search for relevant client information.
ENGLERT, INCORPORATED (Perth Amboy, NJ) 2007 - 2009
Customer Relationship Management (CRM) Systems Administrator
Led, managed, and maintained all aspects of CRM implementation, measuring the effectiveness, identifying
opportunities for improvement, management reporting, driving user compliance, and utilization of the CRM system
as it relates to contacts, leads, and increasing revenue due to automated system to track c ustomer behavior and
practices
 Worked with the business users for business requirements. Documented the workflows; wrote and performed
test cases. Trained the business users on any new changes to project scope.
 Supervised and trained sales force on application.

3. AJAY MEHTA
Lantana, Texas 76226
peace67@gmail.com 732.266.8448 https://www.linkedin.com/in/ajay-mehta-b904bb2
 Served as the primary liaison between the business unit, marketing unit, credit group, finance group,
manufacturing team, customer value team, and the IT department to ensure consistency of the
understanding and utilization of CRM capabilities. Primary IT representative for the launch of the Englert
Environmental business unit – lead generation download and CRM upload for follow up by the sales team
 Delivered training for new and existing personnel. Ensured adherence of CRM System as it relates to
 contacts, leads, and opportunities sales process, and worked with IT department to identify any regional CRM
requirements and promote enhancements
 Developed and maintained CRM operational procedures, and associated docum e ntations , supported internal
and external teams on using CRM functionality while maintaining client data accuracy and integrity, helped
deliver business benefits to various departments through successful execution of CRM initiatives
SBLI LIFE INSURANCE COMPANY (Newark, NJ) 2004 - 2007
Team Lead / QA Analyst
Assisted in the preparation and execution of Quality Assurance (QA) testing of new or modified
applications/systems across multiple computing environments, and implemented the SDLC processes
 Led a team of analysts in preparation and execution of QA testing of new and modified applications with systems
across multiple computing environments
 SME for all aspects of testing methodology and defect tracking applications
 Escalated high priority items referencing Risks and Issues
 Participated in the development of special testing requirements and procedures and in the review of new or
modified applications. Participated in the review of QA procedures and processes and the development of
QA metrics for assessing the quality of delivered application software or systems
 Proficient in functional, negative, regression, user acceptance testing (UAT), and performance testin g,
coded new and current requests for policies using LSP/AS400 platform for testing purposes, and assisted
in the preparation and the development of test plans and test scripts
CINGULAR WIRELESS (Richardson, TX) 2000 - 2002
Systems Analyst
Main point of contact for all projects assigned to QA. Utilized the entire SDLC process to assure the project was
completed accurately based on the Business requirements of the project.
 Led a team of QA analysts for all projects assuring that testing was completed accurately based on business
requirements
 Provided daily reports to outline any outstanding items and high priority items that required escalation
 Administrator of all testing software and defect tracking systems
 Assisted Team Leads and Technical Directors to disperse and facilitate projects among QA team members.
 Maintained sole administration rights and privileges for current testing software, and analyzed requirements
for new functionality, develop test cases, and confirm delivered functionality meets requirements.
 Provided working demonstration of new functionality to peers and provide detailed documentation of new
functionality to markets. Monitored job flows to ensure timelines are met, detect errors, analyze results, decide
on course of action and correction needed, and communicate workflow status
 Responsible for performing software tests and verifying results for various e-commerce and web projects.
 Provided support in the implementation efforts of new websites and applications
EDUCATION:
Bachelor of General Studies – Social Science
School of Social Science, University of Houston
PROFESSIONAL ASSOCIATIONS:
Information Systems Audit and Control Association (ISACA)
Sarbanes-Oxley Compliance Professional Association (SOXCPA)