1. OLA’ OGUNNOIKI
P h o n e : + 4 4 0 1 3 7 5 7 6 8 7 1 5 , + 4 4 0 7 8 8 8 7 2 3 4 0 3
E - m a i l Ad d : - o o g u n n o i k i @ y a h o o . c o . u k .
Personal
Profile.
Technical
Skills
A highly competent systems support engineer experience in supporting broadband technologies and leading edge
Network Infrastructure and operational server centres. A pro active professional who places emphasis on achieving
and maintaining service delivery targets. A flexible approach to meeting operational support needs and on-call
requirements. Experienced with management and supervision of third party suppliers and contractors. Proven
experience with implementing technical project activities and Completing assigned tasks within deadlines.
Proficient in Clinical Application such as Emis, Isoft, SystemC PAS (Medway), Cerner Millennium Certified
Professional, (PMOffice, FirstNet, Surginet, Clinical Powerchat and OrderComms, Appointment Books,
Clinical Coding and Discern Explorer and Cerner BackOffice), LORENZO PAS and Sun Rise AllScripts
Configuration Specialists.
Very good Business Model Presentation skills using MS PowerPoint and Microsoft Visio. ISEB Software
Testing Foundation.
Project Management skills: Prince2 Foundation Certified. Commercial awareness & business acumen.
Experience of working in multi-vendor environments. • Good conflict management and prioritisation skills.
Manage technical process and resolve technical issues. • Can understand and document project requirements
and dependencies. • Excellent documentation & report writing skills. • Experience of managing change within
CRM, Marketing and Finance systems. • Demonstrated ability to work with and support cross-functional project
teams. • Ability to manage multiple projects simultaneously and under pressure. • Strong attention to detail and
focus on task completion. • Internal and External Stakeholder Management. Good Understanding of Open
Exeter for cancer indicators and Querying data using Access, Business Objects, SSIS Packages and SQL
2008. Strong understanding of SUS (Secondary user service), Data warehouse and Slam reporting.
CAREER HISTORY
NWIS – National Welsh informatics Services . Jan 2016 till
date
Senior Business and Implementation Analyst.
The National Welsh health informatics are in the process of migrating their data base from the HSCIC current
Demographic database and hence will require Requirements gathering and business process mapping.
Process Analysis and Design
• Review Business processes.
• Review Base lining process As is (current state) and to be (future state) requirements
• Identify analysis gaps in the current processes and impact assessments on patient demographics and
18 weeks waiting time.
• Liaise with stakeholders e.g. Service managers and Work stream lead to carry out review of current
Business process.
• Design and Construct new process models (To be Process) as well as Process re-engineering
• Design To be Systems Architecture and recommend to stakeholder on the solution options.
Facilitation and Managements of Stakeholders:
• Facilities requirements gathering and definition workshops with stakeholders.
• Facilitate and run transition workshops involving business stakeholders and delivery team to identify
issues around failure in processes.
• Resolve complex requirements conflicts during the process review through effective stakeholder
engagement.
• Design future states Solution Options Business Process
• Liaise with Stake holders and suppliers with regards to NWIS requirements and mapping with the
proposed solution options.

2. • Facilitate and Organise Solution Options workshop for Project Steering groups to the sign off of the
Solution Options Documents.
Wye Valley County Hospitals (Herefordshire)
Business Process/ Implementation Specialist. October 2014 – Date
Trust 18 weeks RTT project is due for submission and there have been a lot of issues with their Data Ware
house as a result of the upgrade on their PAS systems (Lorenzo). The Trust is failing on their 18 weeks target,
hence the need to review their 18 weeks Process and carry out testing of their process on the upgrade.
Tasks and Responsibilities:-
Process Analysis and Design
• Review trust’s RTT pathway processes in finding out why the Trust’s RTT performances are low.
• Review Base lining of process as is (current state) and to be (future state) requirements
• Identify gap analysis and impact assessments on 18 weeks waiting time.
• Liaise with stakeholders e.g. Service managers and Work stream lead to carry out review of current
Business process for A&E, Outpatient Pathway and Waitlist RTT pathways
• Liaising between the Trust’s RTT task Force and the Business Intelligence team to resolve the Gap
Analysis issues in the business process.
• Design and Construct new process models (To be Process) as well as Process re-engineering
• Develop UAT test Cycle for the New RTT Process on PAS systems.
• Develop Test scripts for UAT
Facilitation and Managements of Stakeholders:
• Facilities requirements gathering and definition workshops with stakeholders.
• Facilitate and run transition workshops involving business stakeholders and delivery team to identify
issues around failure in processes.
• Resolve complex requirements conflicts during the process review through effective stakeholder
engagement.
Project Management
• Project Manage the Design, Development and deployment of an RTT Operational Application and Data
Systems.
• Monitoring project risks and scope creep to identify potential problems and proactively identifying
solutions to address them in advance.
• Escalating promptly any issues that may impact operations.
• Producing stage plans, highlight reports, risk logs, requests for change etc.
• Providing strategic direction during the implementation stages.
• Managing client expectations by ensuring the delivery of the highest quality service.
• Acting on client feedback.
• Monitoring staff & team performance.
Information and Data Quality Analysis.
• Review Trust PTL scripts and Access Policy and investigate short falls and low performances.
• Run SQL Query and carry out trace Routing in tracking Gaps Within their 18 weeks Admitted and Non
Admitted process and what their Policy and SOPs says with Regards to 18 week Admitted and None
Admitted.
• Develop Daily KPI performance reports for Non Admitted and Admitted pathways.
• Carry out testing of the Outpatient, Inpatient and waitlist functionality within Lorenzo.
• Carry out the 18 weeks functionality of the new PAS systems
Key Achievements:-
Within the shortest time I joined the team, I was able to redesign the Trust’s Pathway Business Process,
Develop PKI tools for measuring performances within the 18 weeks Admitted and None Admitted pathways. I
was also able to manage a team of 3 validators in carrying out a validation process to reduce the no of 52
weeks breach to zero.
Southend Hospitals NHS Trust June 2014 – October
2014
Change Lead and Implementation Specialist.
The project involves the upgrade of the SystemC Medway with more functionality with preference to 18 weeks
Pathway functionality and changes to the Business Intelligence functionality. My role is to review the current
business process for the Trust and develop test scripts as well as carry out testing of the 18 week’s pathway.

3. • Review trust’s RTT pathway processes.
• Develop Business process modelling using UML methodology.
• Liaise with stakeholders e.g. Service managers and Work stream lead to carry out Business analysis of
current Business process for Outpatient Pathway and Waitlist RTT pathways.
• Develop test scripts to test the upgrade on PAS.
• Carry out test analysis on Outpatient work flow, Inpatient work flow and Wait list work flow.
• Log and raise issues on defects on issue logs for SystemC to fix.
• Carry out functionality testing on the Test environment
• Carry out the 18 weeks functionality of the new PAS upgrade.
• Develop Systems and Functionality Test Cycle.
• Facilitate UAT for all users.
• Carry out UAT testing with stake holders.
• Run SQL queries to extract data from the Data Warehouse for analysis and Investigate validity of the
sets of data for 18 weeks performances review.
• Develop reports on data using Excel Pivoting for the analysis and reviewing of 18 weeks Business
process.
• Carry out requirement gathering of Business process by liaising and reviewing process changes for
RTT pathway for Business intelligence Team (BI Team).
Key Achievements:-
Within the shortest time I joined the team, I was able to redesign the Trust’s Pathway Business Process,
develop reports to indicates risk in the Trust RTT 18 weeks pathways, performances and develop reports and
documentations to show the RTT performances and quality of the Trust data.
Implementation and Configuration Specialist (Cerner Build) . Jan
2014- June 2014
Imperial Health Care NHS trust.
I worked as part of the team that implemented the PAS – Cerner Millennium. I was mainly responsible for
analyzing and documenting existing procedures to enable effective and efficient improvements. This was
achieved by modeling the “As Is” and “To Be” processes, carrying out protocol analysis to ascertain and
validate processes to capture periodic reports and carry out full test cycle on the Cert domain to ascertain the
functionality of the PAS systems
Key Responsibilities includes
• Review trust’s Business processes and preparation for the new software development.
• Liaise with stakeholders e.g. Service managers and Work stream lead to carry out Business analysis of
current Business process for Outpatient and Waitlist.
• Carry out requirement gathering of Business process workshops by liaising with Clinicians and other
stakeholders in reviewing process changes.
• Document existing business processes in order to define current business activities for the
development of procedures and models and Identify GAPs in the AS IS Process.
• Redesign business process in conjunction with the Development team and Service manager to form
their “To Be”.
• Organize workshop with Service managers and Clinicians to review AS IS Process and implement their
To Be Process to fit into their new Systems and improve RTT performances
• Managed and carry out UAT phase: producing list of test users, communicating status and managing
stakeholder expectation
• Develop project schedule documentation, Test plan, and Build Implementation Plans.
• Develop test scripts to test the functionality of Cerner Millennium.
• Carry out test analysis on Outpatient work flow, Inpatient work flow and Wait list work flow.
• Carry out Full Test Cycle on Theatre Module (Surginet).
• Log and raise issues on defects on issue log systems (MethodM).
• Carry out a retest of the fixed issues to confirm it’s been fixed.
• Carry out the 18 weeks functionality of the new PAS systems.
• Develop build changes (Build Criteria for Functionality testing) by reviewing clinics DCW.
• Update DCW as required with new changes made to the build.
• Involve in the Cerner configurations and settings for all clinics and location Builds.
• Trouble shoot build issues and recommend correction and fix issues as agreed.

4. • Support and help in resolve Go Live issues.
Key Achievements:-
Within the shortest time I joined the team, I was able to help review the business processes and help build the
clinics and theatre scheduling templates within the shortest time given and deliver right on time to user’s
specification and requirements.
Implementation and Configuration Analyst. May 2013 – Dec 2013
Barking Havering and Redbridge Hospital (Queens Hospital and King Gorge Hospital).
The Project Involves deployment of New PAS systems for BHR Hospital (Medway). The project required that a
new Business Process needs to be reviewed and redesigned due to the replacement of their current PAS
system as well as carry out proper testing of this PAS System to certify its fit for purpose.
Key Responsibilities:-
Project Management
• Project Manage the Design, Development and deployment of a New PAS systems for the Trust.
• Monitoring project risks and scope creep to identify potential problems and proactively identifying
solutions to address them in advance.
• Escalating promptly any issues that may impact operations.
• Producing stage plans, highlight reports, risk logs, requests for change etc.
• Providing strategic direction during the implementation stages.
• Managing client expectations by ensuring the delivery of the highest quality service.
• Acting on client feedback.
• Monitoring staff & team performance.
Change Management and Process Design:
• Engaging and interviewing Stakeholders / Subject Matter Experts to gather and elicit requirements for
all outpatient and Inpatient business processes.
• Facilitating requirement gathering workshops and Interviews with system, report users and
documenting findings from such meetings.
• Production of UML diagrams such as Use Cases, class diagrams, sequence diagrams and
collaboration diagrams
• Business process modeling using UML methodology.
• Gathering business requirements using QA sessions and mapped all current “as is” outpatient and
inpatient processes using Visio and IGrafix.
• Systems functionality requirement gathering by liaising with service managers and clinicians to gather
clinic configuration requirements.
• Analyzing and documenting current business activities using use case models.
• Validation of “As-Is” process maps and facilitation of sign off with Business Stakeholders.
• Defining “To Be” processes to align with Medway Functionality.
• Liaising with the business service managers /third parties supplier (SystemC) and IT project team to
resolve gap analysis issues.
• Challenging existing process and practices, through to best practice solutions.
• Producing effective and user friendly SOPs for system functionality.
• Completed, tested & documented changes in several versions of Medway – After every system
release.
• Managing the Business Change work stream – tracking and updating issue log with progress on all
changes and issues raised.
• Raising and managing process change requests.

5. • Working with project managers and the Trust’s communications team to update stakeholders on key
project milestones.
• Training; Coordinating and running Ad hoc training sessions for business users
• Producing support documents e.g. quick reference guides for users
• Carried out analysis to assess the impact of change to the existing processes
• Resolving of post go live issues
• Producing documentation for workarounds for issues that cannot be configured or fixed.
• Carry out Implementation of the UAT Testing on the New PAS Systems
• Report Issues detected from the Build Functionality testing and develop weekly issues report for the
project Board.
Key Achievements: - Able to develop trust “To Be” Business process for the Outpatient Team
and the Inpatient Wait list. This Process has now been adopted as their SOP (Standard operational
procedure).
Wirral Health Informatics.
Cerner Business Analyst and Configuration Lead. Oct 2012- July 2013.
Project Objective: Unified Clinical Messaging Project (UCMP) is a project designed to provide
technical functionality that will facilitate the reduction of printing resource consumption at GP practices across
the Wirral. My role is to manage and deploy clinical systems that will reduce reliance on paper for
communication of clinical documentation from secondary to primary care through the use of electronic data
interchange (EDI).
Key Responsibilities:-
• Carry out Business analysis of current Business process with regards to Discharge summaries in A&E,
Outpatient and Inpatient.
• Carry out requirement gathering of Business process by liaising with Clinicians and reviewing process
changes.
• Analyzing and documenting current business activities using use case models.
• Validation of “As-Is” process maps and facilitation of sign off with Business Stakeholders.
• Identify GAPs in their process and areas causing financial losses to the trust and the CCG’s (Care
Continuity Groups). Mitigating these GAP’s and redesigning their Processes to fit into their To Be
Processes.
• Develop project schedule documentation, Test plan, and Build Implementation Plans.
• Develop build changes (Build Comms Server within Cert domain, configure HL7 Triggers in Cert
Domain) within Cerner Millennium.
• Raising and managing process change requests.
• Producing effective and user friendly SOPs for system functionality.
• Producing documentation for workarounds for issues that cannot be configured or fixed.
• Carry out Implementation of the UAT Testing on the New PAS Systems.
• Working with project managers and the Trust’s communications team to update stakeholders on key
project milestones.
• Systems testing: - Generate Test scripts from the “To Be” business process to test functionality of the
Interface between Cerner Millennium HUB and the GP Emis Web.
• Check all HL7 messages, generate and log test Issues on MethodM ( test issues log) Cerner Power
Insight Testing and Development.
• Develop mpages using Powerforms build utility for PowerChart and clinical documents which will be
viewable by GP practices.
• Develop Test scripts and carry out testing on the New Comm Server within Cert Domain.
• Carry out full Test Cycle from Cert Domain to Cerner Interface Hub to the GP practice EDT HUB.
• Report Issues detected from the Build Functionality testing and develop weekly issues report for the
project Board..
• Develop weekly issues report for the project Board.

6. • Carry out Change Management and Implementation of the GP Pilot Site in preparedness for Global
deployment to all the GPs in Wirral (both for the Emis Sites and Vision sites).
Key Achievements: - Able to fully build a Comms server interface that delivers discharge
summaries to the GPs Pilot site (for all GP sites using Emis Web and Vision). I was able to achieve the
objective of the 1st
face of this project being the interface between Cerner, the Wirral hospital and Wirral
GPs. I was able to deploy EDS (electronic Discharge Summary) to all GP site using EMIS WEB and
Vision in the Wirral saving them in total of £300,000 spent per annum in managing Discharge
Summaries from the Acute Trust.
Royal Berkshire Health Informatics(NHS Trust).
Cerner Implementation Consultant. May 2012 – October 2012
Involved in the configuration of Cerner Millennium Solution using clinical information, Provide Post Go Live
support, recommends build solutions that meets the end users requirements. Other key duties are as follows:
Key Responsibilities:-
• Requirement Gathering and knowledge sharing of business requirements, functional specifications and
support of testing across various work streams.
• Defined schedules, agree scope, timescales, tracking and progress reporting
• Process analysis and re-engineering of present Business process structures, against that of the future.
• Carry out requirement gathering and build a data sheet (DCW) for the clinical build.
• Implementing the required clinical build and configuring the build on live domains
• Liaising with end users to resolve clinical change requests.
• Building Clinical slots, Appointment types, Clinical orderable as required by clinicians.
• Configure radiology users to access X-ray images for patients from Cerner.
• Setup users access to the X-ray images.
• Administer PAC images in the systems.
• Link PAC images to patient details, visit details and treatments.
• Daily Systems administration of PAC within Cerner
• Building security metrics for Clinics using Schtools, HNA users, and DCBtools.
• Updating the data collection worksheet
• Acting as a key point of contact in regards to build and configuration queries
Key Achievements: - Still an ongoing project, however within the shortest space of time, I have
been able to help achieve a clinical Solution that’s fit for purpose. I have been involved in helping
Clinician build their clinic as required and fit for purpose by liaising with them and gather required
information for the clinics. I was able to successfully Build the ICU clinic which was left out during Go
live, Build and correct the wrong clinic within Choose and Book Clinical slots.
SystemC Healthcare Ltd. Jan 2008-Feb 2012.
Medway and Cerner Systems Consultant
Managed and deployed healthcare Patient Access Systems (PAS) and Clinical Systems within various
NHS Trusts, Develop Test Scripts for Medway for Aintree. Projects included:-
MedWay PAS Testing for Aintree Hospital in Liverpool.
Oxford University Teaching Hospital (April 2011 – Feb 2012)
Provide Business Analysis and Assurance Test Analysis for the Deployment of Cerner Millennium PAS and
Clinical Application.
Key Responsibility:-
• Requirements Gathering
• Prepare Data Collection Worksheet (DCW)
• Develop Business Model for the Trust using Visio 2010.
• Develop test scripts to test models for IM200 Report Testing and Development.
• Cerner Power Insight Testing and Development.
• Carried out Systems Functionality tests, Integration testing, data migration tests and UAT on
Outpatient, Inpatients, Theatres and Emergency and OrderComms.
• HL7 interface Testing and Development.
• Carry out Cerner Back Office task. Create appointment Templates, Clinical Slots, using Schtools and
User access using HNA User tools.
• User support during Go Live.
• Analysing CDS data in line with Business Model and Health care Governance.

7. • Carry out End to End testing of outbound and inbound messages from Cerner Millennium into CRIS
(Radiology), LIMS (Pathology) and Sunquest (Microbiology).
Key Achievements: - As part of requirements gathering, engaged end users to fully identified
need, ensuring fit for purpose and optimised system that was readily accepted by end users.
Lewisham NHS Trust.
Product Specialists Nov 2008 – March 2010
This Project involves deploying Lorenzo Systems to replace the Trusts Legacy PAS systems
Royal Free Hospital June 2008 – Nov 2008.
Provide Pre Go –Live Project Support and Assurance Test Analysis for the Deployment of Cerner Millennium
PAS Systems for the Trust.
Key Responsibility:-
• Develop Test scripts for testing Systems Functionality tests, Integration testing, data migration tests
and UAT on Outpatient, Inpatients, Theatres and Emergency.
• Analysing CDS data in line with Business Model and Health care Governance.
• Carry out End to End testing of outbound and inbound messages from Cerner Millennium into CRIS
(Radiology), LIMS (Pathology) and Sunquest (Microbiology).
• Develop Test scripts for carrying out UAT testing.
• Log all test Issues and then Carry out regression testing on all issues fixed by the Supplier. User
support during Go Live.
• Develop Validation Methodology for the validation team to use in validation Patient Data and correction.
• Configure radiology users to access X-ray images for patients from Cerner.
• Setup users access to the X-ray images.
• Administer PAC images for the orthopedics within Cerner.
• Link PAC images to patient details, visit details and treatments.
• Daily Systems administration of PAC within Cerner.
Key Achievements: - Successfully Lead a team of 10 data validators in correcting over 10000
patients data which were incorrectly migrated. Engaged the end Users in re-designing Business
Processes in line with the System Functionality.
Barth and The London NHS Trust. June 2007 - June 2008
Provide Project support / Business Analysis in preparation for the deployment of Cerner Millennium within the
trust. Also Lead a team of 12 data validators in providing Data Validation and Correction of patient data after
Go Live.
Key Responsibility:-
• Requirements Gathering
• Develop Data Collection Worksheet (DCW)
• Develop Business Model for the Trust using Visio 2010.
• Develop test scripts to test models.
• IM200 Report Testing and Development.
• Cerner Power Insight Testing and Development.
• Carried out Systems Functionality tests, Integration testing, data migration tests and UAT on
Outpatient, Inpatients, Theatres and Emergency.
• Carry out Cerner Back Office task. Create appointment Templates, Clinical Slots, using Schtools and
User access using HNA User tools.
• User support during Go Live.
Key Achievements: - As part of the project target, was able to engage the Trust Users in a smooth
transformation into the New Cerner PAS systems. Fully involved in co-ordinating the correction of 3700
migrated patient data that are incorrect on the systems. Leading a team of Six validators, engaging and
communicating with the end users, via presentations and workshops on Best Practice when using the
systems; thereby saving the trust millions of pounds.
Fujitsu International. Jan 2006 –June 2007
Deployed as an application support specialist to different NHS trust in the southern cluster during Pre Go Live
of Cerner Millennium deployment of PAS application.
Basildon Teaching Hospital September 2005 - Jan 2006
ESSTECH COLLEGE Deptford High Street London. Sept 2002 – Dec 2003.

8. Learn Direct Training Manager / Desktop Support Co-ordinator
London Borough of Havering Sept. 2001- Sept200
Desktop Support Engineer
TECHNICAL / EDUCATIONAL QUALIFICATIONS:
University of Westminster. London.
(MSC in Broad Band and High Speed Data Communications)
Agile Scrum Training
ISEB - System Testing (Course)
ISEB – Business Analysis (Course)
Prince 2 project Management
Cisco Reuters Certification (CCNA)
Diploma Certificate in Programming with Visual Basic.
(B.SC Hon Applied Mathematics)