1. DIBYENDU MUKHERJEE
Bangalore | Cell: +91-9740736071 | Email:dmukherjee2020@gmail.com
Objective
I am now looking to build on my extensive range of skills within a suitably challenging role. I am keen
to achieve further professional growth to reach new heights.
Expertise
• Customer, Supplier and stakeholder management
• Consignment management
• Customer complains management
• Crisis Management
• In depth understanding of B2B, B2C and Retail Business Processes
Professional Synopsis
 Worked with Flipkart Internet Private Ltd. from 25th
August,2014 to 30th June,2015
as a Seller Consultant.
Job role includes tasks such as:
• To help the sellers in registering with Flipkart.
• To assist the sellers in the whole cataloging process by explaining them about
the mandatory features and ‘Good-to-have’ (optional) features so as to make
their products look more attractive on the website.
• To help the sellers in bringing their products ‘live’ on the Flipkart website.
• To help the sellers in understanding their payments issues.
• Motivating the sellers to boost up their sales using marketing tools like
promotions, advertising and other discounting schemes.
 Worked with Fulcrum Global Info Services as Process Executive in Operations from
07 June 2012 to 31st
January, 2014.
Job role includes tasks such as
• Audit. This includes activities such as checking the license criteria, adherence
of import-export policies, checking the products genuineness.
• Documentation. After auditing, if everything is found genuine and normal,
then we used to issue the invoice or the bill to the customer.
• Compliance.
 Worked with Reliance Retail (Reliance Fresh) from 16th
March, 2011 to 08th
October, 2011 as a Store Manager in Training (SMIT).
Job role includes store operations such as:
• Schedule delivery and supply management
• Consignment management and handling units
• To set and meet the daily targets by allocating different tasks to team
members
• Review and implement mails instructions to the store as and when required
• Participate in marketing campaign
• Customer, Supplier, stakeholder and crisis management
 Worked with DTDC Courier from April 2002 to May 2005 as IT Manager in
Dhanbad (2002-05).
• Data Management

2. • Consignment Management (delivered, received or in-process)
• Customer complains management
• Mails and Telephonic support
• Supplier management
Projects Undertaken
 Summer Internship Project on the “Inventory Management” in ACC Cement.
 Market survey on the Use of various kinds of ladies sandals and the market share of
the various brands of sandals they wear
 Five recent Mergers and Acquisitions and their Synergies
 Role of various sectors in the economic development of India in the last five years
 Role of Field Assistants in the Promotion & Sales of Various Products in the Excel
Crop Care Ltd.
Academic Qualifications
2009- 2011 Post Graduate Diploma in Management (PGDM) from
Bharatiya Vidya Bhavan, Bhubaneswar.
Specialization: Finance, Marketing.
2005-08 BBA (H) from BIT Mesra, Ranchi
2002 Class XII, Rajkamal Saraswati Vidya Mandir, Dhanbad
2000 Class X, Indian School of Learning, Dhanbad
Skills
 Computer Skills
• Programming languages: C,SQL and HCSE(HCL Certified Software
Engineer) 1 Year Diploma from HCL.
• Software Packages : Competent in Microsoft Office package including
Excel, Word, PowerPoint etc. and have also worked in SAP.
• Basics of Networking : LAN,WAN,MAN,OSI model etc.
 Communication Skills : Strong presentation & interpersonal
 Languages Known : English, Hindi, Bengali
Interests
 Exploring new activities
 Interacting with people
 Listening to Music, Travelling
 Watching cricket
Personal Details
 Father’s Name : Late Ashok Mukherjee
 Date of Birth : 16th
October, 1984
 Gender : Male

3.  Religion : Hindu
 Nationality : Indian