1. MOHAMMED NAVEED MUSBA
Mobile: (+971)56-4667822
Email: m.nmusba@gmail.com
Dubai, UAE.
• Team Leader at Al Tayer Group.
• Training Coordinator from the past two years.
• Manage the store in the absence of the Store Supervisor
• CSR Ambassador.
• Self-motivated with outstanding communication, interpersonal and problem solving skills.
• Proficient in Microsoft Windows, MS Office package and other Oracle applications.
EXPERIENCE SUMMARY
GAP, The Dubai Mall (UAE FLAGSHIP STORE)
DEC 2009 - Present
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products;
recommend link products at every sale opportunity; close the sale
• Cultivate a culture of excellent customer service among the team members.
• Deal with customer complaints effectively and promptly.
• Oversee team operations and run weekly team meetings.
• Liaison to Administration, attend weekly management meetings
• Participate in the monthly stock take that takes place at almost all the Gap outlets in UAE.
• Comply with company policies and procedures including refund/exchange policy, security, health and safety policies.
• Recruit customers for the database, accurately entering their details on the POS system.
• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain
optimum stock levels.
Recognized for high professional merit & excellence in the entire
tenure
A competent, enthusiastic and aspiring professional with impressive experience within all facets of retail
consultation and customer service management. Strong merchandising skills with the ability to drive the
business through creativity and extensive required knowledge. Equipped with the aesthetic sensibilities and
color sense with a passionate eye for details. Reliable, a fully contributing and accountable team member
having highly creative logical and analytical approach with strong work ethics.
Core Competencies
Fashion and Trend Analysis
Fabrics and Styling Knowledge
Product Merchandising
Service Level Adherence
Outfit Specialist
Client Relationship Management
Fashion Illustration
Brand Management
Sales and Business Development
Liaison & Coordination
Inventory Control
Analytical Skills
PROFILE IN BRIEF

2. Vodafone, India
MARCH 2004 - SEPTEMBER 2009
● Maintain all official records and prepare internal memos/notices.
● Keeping details of all petty cash expenses with proper approvals from Director.
● Ensure statutory liabilities and timely renewal of trade License, property tax and peon management
● Check and reply e-mails on daily basis, in order to make sure that no email remains non-responded by the end of the
business day.
Purchaser - Lemon’O’Refereshing, India
JUNE 2000-Dec 2003
● Finding suppliers for materials, goods and services that their company needs.
● Continually develop expertise to support growth for new projects.
● Build and develop relationships with key suppliers and customers.
● Bid proposals from prospective suppliers and review requisitions from the company for goods and services.
EDUCATION & PROFESSIONAL DEVELOPMENT
• Bachelor of Commerce from VS Prasanna Bharati University, Bangalore, India. (2006)
• Professional Course in Business Management from Vasavi Institute of Management & Advanced Studies,
Bangalore, India. (2007)
PERFORMANCE MILESTONES
• Hold the distinction of having started as a “Junior Sales Staff” and progressing to a Kids Department
“Team Leader” in a very less span of time.
IT SKILLS
Software Expert - Oracle Application
- Microsoft office package
- Windows OS / Linux
LANGUAGE PROFICIENCY
Languages Known: English, Hindi, Telugu, and Urdu. (Fluent)
Arabic (intermediate)
Personal Statement:
I hereby certify that the information provided above are correct and complete to the best of my knowledge and belief.