1. Diana L. Miller
119 N. Montgomery St.
Bremerton, Wa. 98312
Email: diana.miller@chef.net
Phone: 360.674.8291 text messages will be answered
EDUCATION:
Computer Network Systems
AS Degree – March 2003
ITT Technical Institute, San Diego
Graduated Class Valedictorian: 4.0 GPA
Received numerous awards for academic achievement and Perfect Attendance. Letter of Recommendation
from Information Technology Chair: Paul Sullivan
Business Communications
Certificate – 1994
San Diego City College
Deans List Award Recipient
EXPERIENCES:
National Sales Support Representative
Concentrix
12345 Wheaton Way, Bremerton Wa
Nov 2014 – January 2016
Started as Customer Service Rep and worked my way up to National Sales SupportRepresentative.
Provided assistance with billing and technical support from point of sale to customer end users for
Sprint cellular services and devices. Very high reliabilty and schedule adherance record.
Clerk
7-11: More Enterprises Inc.
1107 N. Callow Ave. Bremerton Wa
May 2014 – November 2014
Operated register, ordered products, completed product write-offs. Was the official Coffee Ambassador
and was responsible for cleaning and stocking all coffee equipment.
Cook, Prep-Cook,Dishwasher
South Pacific Sports Bar
218 1st. St., Bremerton, Wa.
(360)479.1657
April 2014 – May 2014
Performed all duties in the kitchen from dishwashing to cooking. Assisted with opening of new kitchen,
including set up and break in of new fryers, flat-top and char broiler.

2. Cook, Prep-Cook, Dishwasher
Mobster Mike's
602 4th St., Bremerton, Wa.
(360)479-3009
November 2012 – January 2014
Started as dishwasher and worked up to Cook. Versatile and competent in any position in the kitchen.
Helped behind the bar and in the front of the house as well. Works well in a Fast paced environment.
On Call Bottling Plant Packer
For Graham Packaging through Select Staffing Agency
3210 People Dr. Ste. 120, Harrisonburg, Va
(540)433-1555
September 2011 – January 2012
Manufacturing Position. Work on end of plastic mold machine line. Inspect bottles for quality issues
and pack into appropriate containers.
Technical Service Representative
RR Donnelley and Sons
2347 Kratzer Rd
Harrisonburg, Va
(540) 434-0431
August 2010 – August 2011
Assisted end-user customers with file/software/hardware/upload issues and tracking of product
progress. Created two stand-alone, distributable VB programs and Access databases for reporting pre-
press department efficiency. Programs queried the Access database and ran SQL queries to the financial
department database server to calculate pre-press efficiency. Full source code and user interface screen
shots are available for both programs.
Assistant Press Operator: AS400 press room floor SME
RR Donnelley and Sons
1025 Willow Springs Rd.
Harrisonburg, Va.
(540) 564-3900
June 2009 – August 2010
Was Press Room floor Subject Matter Expert (SME) for new AS400 System Installed for press/stacking
machine operations and inventory control. Assisted with training press room personnel on the operation
of AS400 system. Provided technical support for the AS400 system during normal press room
operations. Assisted with the daily operation and maintenance of Timson ZMR double web press.
Fly Rod Wrapper
For SAGE Fly Rods
8500 Northeast Day Rd. Bainbridge Island, Wa.
Contracted through Express Personnel 18851 State Hwy 305, Poulsbo, Wa. 98370
Manufacturing position. Attachment of fishing rod eyelets using proprietary wrapping machinery.

3. Software Support Technician
Eacceleration Corp.
1050 Hostmark St. Poulsbo, Wa. 98370
(360) 697-9260
May 2008 – July 2008
Help desk support position. Provided customer support for proprietary computer security program
via phone line and multiple online chats at the same time. Assisted customers with resolving
computer related issues such as; infections, software compatibility and update/setup issues.
Gelcoat & Fiberglass Repair Specialist
Bob Blesser Boat Repair
(619) 417-1249
July 2002 – March 2008
Performed warranty repairs for local dealerships such as; Master Craft and Correct Craft.
Performed repairs for Department of Homeland Security high-speed chase vessels stationed at
NAS North Island. Performed insurance repairs for damaged vessels. Did general fiberglass and
gel-coat repairs as well as custom modifications and fabrications. Specialized in color matching
repairs.
Lighting Director/Sound Engineer
Company names available upon request
Anchorage Alaska and San Diego Ca.
1984 – 1996
Toured the Western US as a sound and lighting engineer. Responsible for the set up, maintenance
and repair of sound and lighting equipment. Built custom lighting relay packs and lighting
controllers.
Shipping Manager
Top of the Line Kites
3015 St. Charles Place
San Diego, Ca.
October 1986 – August 1992
Started as a line production worker in the rod department. Work up to Assistant Shipping Manager
and Shipping Manager.
ADDITIONAL:
Self-starter, reliable, motivated, team worker, friendly, honest, flexible, quick and apt learner. Works
well unsupervised and with others. Previous employers may recognize me by my maiden name of
Smith. * Federally Registered Native Alaskan. Started working at 13 years old as a paper carrier and at
15 at the Federal Aviation Administration summer student jobs, as well as various other summer and
part time jobs until I became an adult. Current Washington State M.A.S.T. And Food Handler's Cards