1. Robert Julian Romero
205 W. Roderick Ave, Apt. 11
Oxnard, CA 93030 (805) 218-5665
Romerorob1@gmail.com
CERTIFICATIONS
QUALIFICATIONS
Network Security
Windows 7 & 8
Windows Vista
Windows XP Pro
Windows Server2008-
2012
Anti-Virus Software
CAT 5, 5E, 6 Cabling
Switches and Routers
Laser Printers
Wi-Fi
CD-ROM/DVD
Troubleshooting
Home & Office Networks
Hardware Installation
Maintenance
Network Connectivity
DOS and Windows
PC Software
Database Editing
Database Management
Application Support
Customer Service
Help Desk Support
CAREER OBJECTIVE
Seeking a Computer Network / Technical Support Specialist
position where I may apply my technical training and experience
in providing computer repair and network support services.
EDUCATION & TECHNICAL TRAINING
VENTURA ADULT & CONTINUING EDUCATION 4/15 – 10/15
Certification: Network Support Technician
Laredo Community College 2000
Information Technology
EMPLOYMENT EXPERIENCE
Customer Service & Sales
4/14 - Present
Lowe's Home Improvement – 500 South Mills Rd. Ventura, CA
93003 805-675-8800 – Cindy Mendoza (HR) – Provided excellent
customer service as a member of the Lowe's Weekend Sales and
Customer Service Team. Responsible for assisting Lowe's
customer's in every department.
Tech Support/IT
11/14 – 2/15
Volt Staffing - TFP Data Systems – 1701 Solar Dr., Ste. 145
Oxnard, CA 93030 Maria Ramos - 805-288-8123 Provided
Business to Business Software support for Clients of via remote
software (Join.me, Gotoassist.com) at TFP Data Systems local in
Oxnard, CA.
Administrative Assistant
11/12 – 2/14
Emeritus @ Camarillo - Weston Group, Inc. - 6000 Santa
Rosa Blvd. Camarillo, CA 93012. Job responsibilities included
administering local network and well as office administration like
faxing filling patient’s medical records & daily treatment notes,
payroll, scheduling for all OT, PT, SLP Therapist, billing for
Medicare Part A & B patients.
Technical Support
9/11 – 11/12
Aeroteck/Volt Staffing /Pace Project -– 14829 Bulverde
Road, San Antonio, Texas 78247. Provided excellent Customer
Care and Technical Support for AT&T U-Verse members with U-
verse digital internet ,TV, and telephone by troubleshooting.
Business Sales Representative
5/08 – 9/11
Harland Clarke Corporation / B.O.A.– 12449 Silicon Drive,
San Antonio, Texas 78249. Provided customer service to Bank of
America Domestic and International customers. Educated
customers of convenience and security of Online Banking.
Customer Service & Sales

2. 10/05 – 5/08
West Corporation / MEDCO Health Services / San Antonio,
Texas
Responsible for contacting benefit members to encourage them to
renew their RX renewals with MEDCO by mail. Processed prior
authorizations fax forms with Citrix Meta-frame software.