1. NICHOLAS BRUIJN
CAREER OVERVIEW
(850) 296-5648
Bruij375@gmail.com
I am a solid team player with an upbeat, positive attitude. I have many years of experience working with
customers in many different areas, such as: sales, post-sales support, customer satisfaction, customer relationship
development, and pragmatic problem solving. In addition, I have many years working in both electrical and
electronic fields in varying capacities.
CORE STRENGTHS
 Sharp problem solver
 Quick learner
 Adaptive team player
 Courteous demeanor
 Sense of Urgency (always on time)
 Machine maintenance ability
 Strong organizational skills
 Seasoned in conflict resolution
ACCOMPLISHMENTS
Electronics
 Monitored equipment and machines, measured efficiencies, calculated
resistances using multi-meters, ohm-meters, volt-meters, etc
 Tracked and traced faults by reading schematics and using multiple sources
of information in conjunction with testing equipment to replace damaged
segments.
 Noted and logged faults, tracked inventory, soldered new parts into damaged
electronics to regain functionality.
Customer Interface
 Greeted customers upon entrance and handled all cash and credit
transactions while employed with companies such as Sprint, Sunglass
Hut, Dillard's and NPB, LLC.
 Assisted customers over the phone regarding store operations, products,
promotions, and orders at all of my employers' place of business.
Customer Service
 Researched, calmed, and rapidly resolved client conflicts to prevent loss
of key accounts as a manager at several companies; most prominently
at Environmental Engineering Systems, LLC and again at NPB, LLC.
Sales
 Consistently generated additional revenue through skilled sales
techniques at many of the companies I have worked for, as well as in my
own Investments with Rental/Owner Financed properties. This includes
finding motivated individuals to rent/sell houses to.
WORK EXPERIENCE
Investor 06/2010 to Current
Self-Employed － Tallahassee, FL
 Secured funding to purchase my first rental property, paid the house off in
6 months.
 Grown my portfolio to include 2 rentals, 3 mortgages and my own house;
all without any debt.
 Managed my rental houses, developed strong client relationships which
pay dividends to this day.
Customer Service Representative 01/2010 to Current
NPB, LLC － Tallahassee, FL
 Achieved high sales percentage with a value-focused customer service
approach.
 Managed quality communication, customer support and product
presentation for each client.
 Helped with all facets of contracting, including but not limited to: electrical,
plumbing, roofing, weight bearing wall replacement, concrete and tile.

2. Customer Service Manager, Operations Manager 01/2009 to 10/2009
Environmental Engineering Systems － Tallahassee, FL
 Oversaw operations, including sending out technicians to install new
equipment, tracking/ordering inventory, schedule/hire/evaluate/fire
employees, handle large transactions, and deposits.
 Sold equipment to new customers, created marketing products to assist
in sales, generated over $10,000 in commissions to purchase a part
ownership in the company.
 Assisted in measuring equipment and parts, creating wiring diagrams,
installation of capacitors, timers, disconnects, and other electrical equipment
in both single and 3-phase systems while hot or cold.
Department Manager of Computers & Printers 03/2008 to 12/2008
Staples － Tallahassee, FL
 Prepared and sold a broad range of customized merchandise to
individuals and commercial accounts.
 Organized weekly sales reports for the upper management to track
product success.
 Trained 12 new employees. Interviewed candidates for specific job
openings and reviewed employees performance records.
Customer Service Lead 06/2007 to 12/2007
CompUSA － Tallahassee, FL
 Kept abreast of rapidly evolving technology.
 Resolved product/policy issues and shared benefits of new technology.
 Guaranteed positive customer experiences and resolved all customer
complaints.
Department Manager of Men's Shoes 06/2006 to 06/2007
Dillard's － Tallahassee, FL
 Prevented store losses using awareness, attention to detail, and
integrity.
 Organized monthly sales reports for the Store Manager to track
department, product, and employee success.
 Achieved high sales percentage with a value-focused customer service
approach.
 Generated sales and inventory reports in Excel with data from a variety
of sources, maintained a 100% accuracy rate.
Sales Rep, promoted to Assistant Store Manager 01/2006 to 09/2006
Sunglass Hut － Tallahassee, FL
 Earned “Top Seller” for two consecutive quarters in 2006. (south-east
region)
 Developed close knit client relationships and earned a reputation for
exceeding sales goals.
Sales Representative; Customer Service Representative 07/2005 to 01/2006
Sprint － Tallahassee, FL
 Performed store opening/closing duties, including counting cash drawers
and checking all equipment for proper functioning.
 Regularly sought opportunities to up sell and add on additional
merchandise.
 Guaranteed positive customer experiences.
Assistant Manager 01/2005 to 07/2005
Dollar General － Tallahassee, FL
 Cross-trained and provided back-up for other employees when needed.
 Worked as a team member performing cashier duties, product
assistance, stocking and cleaning.
 Managed cash stock and inventory balances accurately.
 Recommended, selected and helped locate merchandise based on
customer needs and desires.
Naval Nuclear Electronics Technician 02/2002 to 12/2004
United States Navy － Goose Creek, SC
 Cross-trained and provided back-up for other nuclear power workers.
 Oversaw plant operations at a test site.
 Moved laterally to weapons, and trained in disarmament.
 Was awarded the Navy Cross for going above and beyond the line of
duty, helping to get a ship underway in under 36 hours by working through
the day and night till early morning, by which time I had fixed the plant
coolant temperature monitoring computer that allowed the reactor to
come back online.

3. Associate of Arts: General Education 2011
Tallahassee Community College － Goose Creek, FL, USA
 Made both President's List and Dean's List in cumulative semesters
 Graduated with Honors and a 3.63 GPA
Degree: N/A: Studied Nuclear Power and Weapons 2003
Naval Nuclear Power Training Center － Goose Creek, FL, USA
 Went from power to weapons
High School Diploma: General Education 2001
Okaloosa Applied Tech Center － Goose Creek, FL, USA
 Graduated with a H.S. diploma.
 Electronic Technician classes for the duration of my H.S diploma,
no certifications (joined military after completion of the high school
portion, did not finish the E.T. portion)
Eric Hardwick
 Ballistic Technician (st marks
powder)
 (812) 698-3137
Ronald Harris
 Traders Realty (Owner)
 (850) 878-3957
 tradersrealtyinc@gmail.com
Marion Ruth Johnson
 Senior Database Administrator
(E24x7)
 Former SDQCA for the Florida
Board of Governors
 (850) 443-2458
Usha Katari
 Store Manager (Wells Fargo)
 (850) 425-2530
 usha.katari@wellsfargo.com
Lolita Barnes
 Personal Banker II (Wells Fargo)
 (850) 385-0758
 lolita.barnes@wellsfargo.com
Scott Fleischman
 Stillwater, LLC (Owner)
 (850) 294-5732
 Former Civilian Nuclear Engineer
Linda Sims-Davis
 Florida House of Representatives
(retired 20+ yrs)
 (850) 576-5890
Mike Flynn
 Regional Manager (Waffle House)
 Former Vice President
 (850) 305-1301
Gregory Moes
 Manager in Training (Champs
Sporting Goods)
 Former Store Manager (Hungry
Howies)
 (850) 368-7800
Nicholas Pieter Bruijn
 Owner (NPB, LLC)
 Former Owner (EES, LLC)
 (850) 212-9992
John Alvarez Jr.
 Personal Banker (Wells Fargo)
 (850) 425-2488
 john.alvarez@wellsfargo.com
EDUCATIONAL BACKGROUND
REFERENCES: