1. Dear Sir / Madam,
Please accept this letter and my enclosed resume (C.V.) as an
expressed interest in joining your company.
If you are looking for a responsible and hardworking individual who
works well with people, as well as independently cooperative
individual, I believe I would be a valuable asset to your company.
Should my qualifications be of interest to you, I would appreciate
the opportunity for an interview at your earliest convenience. If you
need any additional information, please feel free to contact me
anytime.
Thank you for your time and courtesy in reviewing this material, I
look forward to hearing from you in the near future.
Yours faithfully,
Deeb O. Saleh

2. Curriculum Vitae
Personal Information
Name: Deeb Omar Saleh
Nationality: Jordanian
Date of Birth: Aug12, 1970
Place of Birth: Kuwait
Mobile: 00962777913127
E – Mail: aalixjordan1@yahoo.com
Education:
• Certificate of Graduation: Tourist Business of Technological Education
(T.E), Greece
• Fidelio system
Professional Experience:
• 15/03/2009 -till now: Dead Sea Spa Hotel. (Reservation Manager &
Revenue Manager)
• 08/09/2007- 05/08/2008: Safeer Hotel & Tourism co. in Oman as
(Assistant Front Office Manager )
• 01/01/1999- 08/08/20007: Agadir Hotel ( Old Lotus Hotel) in Amman
(Reception and Reservation Manager )
• 01/04/1998- 01/02/2000: Palm Palace Hotel in Amman (receptionist and
night audit )
• 11/10/97- 31/03/98: Region 1.1 Hotel in Amman ( receptionist and night
audit )
• 15/07/97- 05/10/97: Lotus Hotel in Amman ( receptionist and night audit)

3. • 01/12/96-14/07/97: Amman Palace Hotel in Amman ( receptionist and
night audit)
• 19/03/95-19/09/95: Filipion Hotel in Greece
Restaurant-Bar-Cafeteria- Reception
Duties I have during my life work:
Reception:
*Handle telephone calls and reservation requests, or to direct calls to the
reservation department or switchboard.
*receive the new guests or residents, make agreement with them on the
kind of rooms they want, give them suitable price, and limit departure
time with them.
*assuring comfort and needs for the residents.
*carrying on resident's accounts (sleeping, bells) from other sections in
the hotel
*accounting residents on the departure time
Night auditor
*complete auditing on residents accounts
*typing reports for daily work, giving it to the reception manager, to the
accounting department and another to the general manager
*Full responsibility on how work goes on at the night shift, when there's
no night manager at hotel
*waking up residents depends on their request
Reception manager
*Whole responsibility related to the reception work
*giving advice and instructions for employees
*making weekly schedule for the section employee

4. *finding suitable an instant solution, when there's problem with residents
account, or any thing might happen with residents or can stop the
reception work
*Other guest communications duties may include providing information
on hotel policies, facilities, and services, and welcoming important guests
*maintain close communication with house keeping department about
room status and check regularly with the accounting department for
information about special billing requirements or problems. Also
maintain an open communication channel with all other departments of
the hotel
Reservation manager
*making arrangements and reservation that goes with work (reservation
time, place, kind of reservation(
*cooperate with sale section, with photos, suitable number and suitable
times so that no confusion might happen for reservation and available
rooms
*confirming reservations by assuring them or to those that canceled
*typing reports for the new and canceled reservations, sending them to
all hotel sections to be ready for any thing could happen in the suitable
way
*Arranging reservations, putting them in files, so that can be returned
them back when need
Other skills
*Data input (computer skill) putting data in series files
*Knowledge of outlook express program
Languages: Arabic
English
Greek