1. Dawn Norton
211 Doe Lane 573-660-1539
Poplar Bluff, MO 63901 dnorton.hicksanimalhospital@gmail.com
EDUCATION
Associates of Arts in General Education May 2015
Three Rivers Community College, Poplar Bluff, MO GPA: 3.5/4.0
 Graduated Cum Laude.
 Completed 1 year accounting certificate.
WORK EXPERIENCE
Hicks Animal Hospital; Poplar Bluff, MO
Inventory Manager July 2010-Present
 Manage clinic’s inventory system including supplies, medications and controlled substances.
 Make and receive all purchase orders through in person meetings, phone and online sites.
 Create and organize inventory system including the computer companion system.
 Communicate and meet with drug company representatives.
 Research new products and drugs for clinic use.
 Assist with receptionist duties such as answering multiline phone system, scheduling
appointments, and handling money transactions.
 Complete clerical functions like entering data into client accounts and filing invoices, receipts,
client information etc.
 Fill veterinary prescriptions for clinic staff and clients.
 Enter lab results into software programs abaxis and idexx.
 Work with digital radiology by taking, processing and filing x-rays, specifically through
Dragonfly software.
 Set up office computer systems like the Veterinarian Practice Management software AVImark.
 Completing office management certification program.
 Attend and participate in continuation training and weekly staff meetings.
 Collaborate with outside organization like health department, animal control, etc.
 Organize clinic and mobile office’s drug cabinet and supplies.
 Run veterinarian fecal, heartworm and diagnostic testing.
Housekeeping July 2009-July 2010
 Maintained clean and orderly clinic, lab, surgery room and office space.
 Handled and used multiple institutional cleaning chemicals.
 Disposed of biological waste properly.
SKILLS
 Experienced with office management and inventory software.
 Proficient in Microsoft Office Word.
 Familiar with Microsoft Office Excel.