1. JANET L. SODA
678 6th St  Castle Rock, CO 80104
614-441-1038  janet.soda@gmail.com
Key Skills
Teambuilding & Supervision Report & Document Preparation Dental Software Training/Support
Team Management Spreadsheet & Database Creation Meeting & Event Planning
Staff Development & Training Dental Software Implementation Website Development
Policies & Procedure Manuals Bookkeeping & Payroll Small & Medium Business Acumen
Experience
NETSUITE ORACLE
Centennial, CO
APRIL 2016 TO PRESENT
Senior EducationConsultant
 Provide End User Training for NetSuite and OpenAir to new clients and their staff. Training is
delivered virtually through Webex sessions or on site.
 Conduct Knowledge Transfer from PS Consultants to understand clients customized configuration.
 Create Training Plan and review with the client so that training is relevant and valuable to the client.
 Provide customized training videos and documentation for the client.
 Provide post go-live support and training
JULIE WEIR & ASSOCIATES
Castle Rock, CO
FEB 2014 TO APRIL 2016
Senior Consultant
 Trained and consulted dental practice teams of 5-50 employees to improve efficiency and
effectiveness of customer service and office IT systems (Dental practice ERP systems).
Provided analysis of business processes and performance. Designed and deployed excel
spreadsheets and data extracts used to complete reports which included VBA programming
and extensive macros to automate the reports.
 Traveled extensively to dental offices all over the US to perform team and individual
training, provide team alignment, and create recommendationsfor roles and
responsibilities, and improvements in the use of the dental management software to
increase efficiency. Provided support of IT and ERP systems to the owner doctors and their
staff members.

2. SCHUMACHER & BAUER DDS
Columbus, OH
JAN 2013 TO FEB 2014
Practice Administrator
 Developed policies and procedures and provided leadership and training to all staff members.
 Oversaw staff in their daily activities of providing exceptional customer service to our patients
including scheduling, insurance processing, patient registration and check out.
 Converted Softdent Dental ERP to Open Dental ERP. Provided oversight and guidance on hardware
installation and efficient placement of computers for effective patient care and staff efficiency.
 Provided guidance while the office went through a transition of ownership including credentialing
and preparation to avoid delays in receiving payment of claims.
 Reduced accounts receivable within the first three months by 30%. Researched and resolved claims
over 90 days and was successful in appealing claims that were deemed uncollectable.
 Implemented significant improvements to scheduling which improved production while decreasing
staff stress. Guided the office through the process of becoming paperless. Responsible for
overseeing the development and implementation of statistical tracking which provides important
information on the health and growth of the practice.
 Provided oversight and project management for the renovation of the office which began in June 2013
and was completed in December 2013. The work was done in phases to minimize loss of production
and revenue. The project was completed under budget and on time.
THE DENTAL GROUP AT POLARIS
Columbus, OH
APRIL 2011 to JAN 2013
Office Administrator
 Developed manuals, policies and procedures, and provided training to all staff members.
 Oversaw staff in their daily activities of scheduling, insurance processing, patient registration and
check out. Proficient in Dentrix and all aspects of Dentrix training.
 Implemented significant improvements to scheduling which improved production while decreasing
staff stress. Guided the office through the process of becoming paperless.
 Designed and implemented statistical tracking to provide important information on the health and
growth of the practice.

3. DENTAL EXPRESS PRACTICE
MANAGEMENT SERVICE
Canfield, OH
MARCH 2009 to JULY 2010
Director, Resource Center, May 2010 to July 2010
Director ofOperations,August 2009 to May 2010
Comptroller,March 2009 to November 2009
 This was a startup company that acquired fledgling dental offices and turned them into
successful practices. I covered multiple roles in the company as we were brand new and in
order to be successful we had to use our time and energy creatively. This meant wearing
multiple “hats” within the company. In a year and a half we successfully grew from
managing one dental practice to eleven.
 Developed all accounting procedures and protocols including setting up QuickBooks, accounts
payable and receivables procedures as well as all payroll processing procedures. Instrumental in
establishing budgets and protocols for each practice.
 Developed manuals, policies and procedures and provided training to all staff members.
 Successfully converted all practices to a common dental software program and provided training
and instructions on all aspects of the software. This software solution saved the company hundreds
of thousands of dollars as it provided a common platform that was web based and economical.
MSM TECHNOLOGIES OF OHIO
Cortland, OH
1995 to 2007
Owner – Software Development/Sales/Marketing/Support
 Developed software for nichemarkets. Built and supported a client base of 2,500 small businesses.
 Developed, marketed, sold and supported software for Weekenders, a direct sales clothing company.
Developed, marketed, sold and supported TimeKeeper software – a time clock softwaresolution.
SAINT LUKE’S DENTAL ASSOCIATES
Cleveland, OH
1987 to 2009
Practice Administrator
 Served as business systems administrator and responsible for all aspects of thepractice. I was the
primary liaison to thedoctors and staff and ensured a consistentlypositivepatient experience. This
practice was a private practice and a dental residency program associated with a local hospital.
 Established and maintained schedules for 20+ attending faculty members including clinical hours,
lectures schedules and specialty training. On a yearly basis we acquired 6 new residents and I was
responsible for collecting their credentials, organizing the interview process with attending faculty,
preparing for their entry into the program, initial orientation procedures and managing their
training.
 Prepared lectures on office management protocols and was responsible for the administrative
lectures provided to the residents on a semi-monthly basis. Was responsible for 15+ dental team
members including hiring, training and termination.
 Established and maintained residency schedules including rotations through Saint Luke’s Hospital
and Saint Vincent Charity Hospitals.
 Project managed the expansion of the clinic facility in 2008 which doubled its size as the result of
the acquisition of grants totaling $400,000.00

4.  Developed all accounting procedures and protocols including setting up QuickBooks, accounts
payable and receivables procedures as well as all payroll processing procedures.
 Converted our software multiple times as changes and advancements occurred in the industry. I
was the administrator of the computer network including training, trouble shooting and software
support.
 Maintained and ensured compliance with OSHA standards, infection control standards and HIPAA
standards.
 Oversaw the acquisition, remodeling, setup and staffing of 7 acquisitions in a span of 6 years.
 Established protocol and procedures to comply with American Dental Association standards and
prepared for accreditation evaluations by the American Dental Association.
Education
UNIVERSITY OF PHOENIX, Online 2011-Present
 Bachelor’s degree in Business anticipated in 2017
KENT STATE UNIVERSITY, Warren, OH 2000-2003
 Undergraduate courses to work toward completion of Bachelor’s degree in Business
OHIO STATE UNIVERSITY, Columbus, OH 1980-1982
 Undergraduate courses to work toward completion of Bachelor’s degree in Business