1. RAMON HOLLY
625 9th Court, Birmingham, AL 35205 • Home: 2055182700 • Cell: 2055182700 • ramonsholly@gmail.com
Professional Summary
I am a knowledgeable and experienced Certified Pharmacy Technician. I have been a technician for 4 and a half
years now, having begun in January of 2011. Since 2011, I have worked for two corporate retail pharmacies: CVS
and Rite Aid. At this point in my career, I am looking to branch out in order to advance and grow both professionally and
personally through a change in my present career. I plan to use all opportunities to further my professional position, skills,
and knowledge.
Skills
Client relationship management
Microsoft Office proficiency
Strong verbal/written communication
Excellent problem-solving and analytical skills
Database management
Retail pharmacy procedure knowledge
Cash register operations
Inventory maintenance
Experience
05/2012 to Current Certified Pharmacy Technician
Rite Aid Pharmacy – Birmingham, AL
Managed incoming and outgoing phone calls in a professional manner
Effectively processed and resolved insurance claims and rejections
Performed quick mathematical calculations
Greeted customers upon entrance and became familiar with their names making them feel
welcome and valued
Helped train new pharmacy team members
Properly filled and dispensed an average of 200 prescriptions per day
Assisted other pharmacy staff with drug inventory, purchasing, and receiving
Regularly stocked shelves, rotated stock and checked for expired medications
Efficiently operated cash register and handled cash, checks, and charge transactions
Completed new and updated patient profiles, including lists of patient medications
Effectively prioritized tasks and organized workflow to increase efficiency
01/2011 to 05/2012 Certified Pharmacy Technician
CVS Pharmacy – Birmingham, AL
Provided excellent customer services
Gained a general understanding and familiarity of various medications
Took and made phone calls in a professional manner
Hand counted control medications, measured liquids and reconstituted antibiotics
Displayed patient-oriented and comprehensive clinical pharmacy services and
pharmaceutical care
09/2010 to 03/2011 MIS Intern
Gateway Family and Children's Services – Birmingham, AL
Performed basic IT skills
Repaired staffs computer hardware
Kept Software up to date
Maintained and monitored the server room, the wireless network and other server
infrastructure
Set up staff workstations with PCs, Macs, phones and laptops
Education
2011-2012 : 2015
2012-2014
2010
Bachelors of International Studies - University of Alabama at Birmingham
Bachelor of Theology: Pastoral Studies - Southeastern Bible College, Birmingham, AL
High School Diploma - Crossroads Christian School - Moody, AL GPA 3.75
Accomplishments
National Pharmacy Technician Certification, 2012
Favorite Pharmacy Team Member Award, Rite Aid 2013 & 2014
“Green Dot” Store Achievement