1. AREAS OF EXPERTISE
CustomerService
CustomerRetention
Product Knowledge
TelephoneManner
IT Skills
AdministrativeDuties
PERSONAL SKILLS
Reliableandconsistent
Flexible attitude
TeamPlayer
Communication
PERSONAL DETAILS
DavidMark Wellard
13 Old SoulsMill
Crossflatts
Bradford
BD162AN
T:07583665750
E:wellard1987@live.co.uk
Driving License: Full/Clean UK and
own car
Nationality: British
David Wellard
PERSONAL SUMMARY
I am a well-organized resilient person who deals withpeople in a
friendly professional manner. I am always keen to face new
challenges and thrive on pursuing tasks through to completion
with energy and enthusiasm. Whilst being a team player, I am also
assertive with the ability to prioritize my workloadefficiently.
I am ready forthe next stage of my career and to make a significant
contribution to the growth of an ambitious company.
All of my various workingenvironments have been based in a
professional setting where communication and co-ordinationhave
been essential. This environment has suited my skills and has
given me the experience and confidenceneeded to pursue my
career towards one whichenables me to meet new people and
greater goals.
WORK EXPERIENCE
SuburbanBar – Bingley
ASSISTANT MANAGERMarch 2014-Present
 Report building faceto facewith customers on
personal/friendly level
 Dealt with large crowdand busy nights.
 Supervised fellow glass Collectors, Floor and bar staff
 Trusted withmoney transactions and till
 Trusted withcashing up the days takings and safe checks.
 Dealt with 20 staff rotas and organisation.
DWF LLP– Leeds
JUNIOR PARALEGAL(REALESTATE &LITIGATION)
February2013 – March2014
Litigation
 Attempt recovery of an outlay from uninsured drivers,
whichour clients have paid out as a result of incident. This
can be for the uninsured drivers or their insurance
company.
 Reviewing client files
 Make regular calls to debtor, insurance companies and
clients
 Take debtor payments
 Speak to our client to maintain relationship and service of
business

2. Real Estate
 Assisting/working alongside residential property
solicitors
 File and diary management
 Sales quotations
 Preparation of correspondence and contractual
documentation
 Day to day report building with client/solicitors/estate
agents.
 Land Registry transaction
 OS1
 File openings
 Bank Telegraphic transactions
 Home Surveys and Searches
June 2012 – January 2012 Went Travelling
to Australia
Freight Agency Ltd – Baildon
PRICING ASSOCIATE November2009 – June2012
 Negotiating with customers and Shipping line to agree
best profitmargins
 Day to day report building with regular customer
 Taking and make sales callfor potential customers
 Updating fluctuating prices and maintenance of a
pricing spread sheet
 To advise customers of prices and agree terms of
business
 Cold call customer whopreviously enquired our
business
RadissonSAS – Leeds
BARTENDER/SHIFT LEADERJanuary2009 -November2009
 Dealt with customer transactions
 Day to day report building of regular customers
 Organisation of shift
 Dealt with cash transactions
 Workas part of large team withall departments of hotel

3. Kelly & Co Solicitors – Leeds
ACCOUNTS ASSISTANT/ASSISTANTCONVEANCER
January2007-January200
 Assisting/working alongside residential property
solicitors
 File and diary management
 Sales quotations
 Preparation of correspondence and contractual
documentation
 Day to day report building with client/solicitors/estate
agents.
 Assisting accounts and banking.
 Bill payment and preparation of accounts.
NatWestCall Centre - Bradford
CALLCENTRE ADVISOR
June 2006 - January2007
 Report building withcustomer at high volume on day to
day basis
 Dealing withclients transaction on complex level
 Trusted withlarge and complex customer money
transaction.
 Meeting Call targets and bonus schemes
 Meeting Client satisfaction targets and schemes
 5 week training on complex banking system
ACADEMIC QUALIFICATIONS
2000-2004 Bingley Grammar School
2004-2005 Bingley Grammar School Sixth form
WorkExperience- 2 weeks at fruit merchants in Keighley in
accountdepartment
GCSE Results English (B) Maths (B) English Literature (B)
Information Technology (C) Graphics (C) Science (C)
ADDITIONALINFORMATION
Interests include travelling, having travelled extensively over
Australia, I also have family in Australia.
Travelling has taught me self-reliance and has helped me develop
my organisational skills. In my spare time I also enjoy eating out,
socialising, going to the gym and the occasional golf game/lessons.

4. REFERENCES
1. DWF LLP Contact: Michael Whitworth
DWFLLP Tel: 0113 320 2220
Bridgewater Place
Leeds
LS11 5DY
2. Suburban Bar Contact: Simon Wood
The Old Fire Station, Mobile: 07970 394504
Market Street, Bingley, Telephone: 01274 569108
BD16 2HP