1. Nicholas Didone
Nick.didone@gmail.com
Ph: +44 7497147646
123 Revelstoke Road
London
SW18 5NN
Dual Citizen – Australia and Italy
UK National Insurance Number
ACADEMIC BACKGROUND
2006 - 2010 Bachelor of Visual Communication, University of South Australia
2001 - 2005 St Michael’s College, Henley Beach, South Australia
EMPLOYMENT
October 2013 – October 2015 BOC GAS & GEAR – Athol Park, South Australia
Sales Representative & Second-in-charge
Duties
 Role included customer service, merchandising and sales of gas, safety and welding equipment.
 Processing of purchasing orders, quotes and sales orders.
 Completing daily checklists, delivery settlements, till reconciliation and administrative duties.
 Use of SAP computing software.
Achievements
Linde Pro Retail
 Participated in a two day program run by Linde’s German head office as an international retail training
module. Gained confidence and experience in dealing with all aspects of sales, customer service and
retail trends.
Linde Spirit Award
 Awarded a company spirit award for coming into work in the early hours of the morning and on a Sunday
outside of working hours for a $25,000 order.
Second-in-charge
 Promoted to second-in-charge and was the go to person for store area manager.
Advanced Driving Certificate
 Completion of advanced driving and road safety course.
Paskeville Field Days 2015
 Participated in the organising and overall running of the bi-annual 3 day field event. Event was the most
successful of the previous 3 events generating $35,000 worth of sales and countless enquiries and
interest in products and services.
September 2012 – September 2013 ROSE & CROWN HOTEL – Wimbledon Village, UK
Bartender
Duties
 Key roles included customer interaction, responsible service of alcohol, cellar work and service of food
and beverages
Achievements
 Volunteered for the Young’s awards night, helping with the service of food and drink
 Participated in the hotel’s running of the busy two weeks of Wimbledon tennis tournament’s festivities.

2. August 2010 – July 2012 BOC GAS & GEAR – Athol Park, South Australia
Sales Representative
Duties
 Role included customer service, merchandising, and sales of gas, safety and welding equipment.
 Use of SAP computing software.
September 2005 – September 2010 KMART – West Lakes, South Australia
Customer Service
Duties
 Customer service, merchandising, stock receiving and dispatching.
 In charge of store display and replenishment of sporting goods section.
KEY SKILLS
Technical Skills
 10 years’ experience in customer service
 Computing – Both PC and Mac formats.
 Proficient in the use of programs such as IBM Notes, Adobe Photoshop, Indesign, Illustrator, Microsoft
Word, Excel, Powerpoint and many others.
 Experienced in the use of SAP business software
Personal Skills
 Good customer service
 Attention to detail
 Strong work ethic
 Ability to meet deadlines effectively
PERSONAL INTERESTS
Outside of work I enjoy sport and the team environment that comes with it. I also enjoy socialising with
friends, watching movies and listening to music. I like travelling and experiencing new places.
REFERENCES
Paul Duffett
Area Manager
BOC Gas & Gear Athol Park
Ph: +61 08 8447 6985
Paul.duffett@boc.com
Brad Owen
Area Manager
BOC Gas & Gear Mile End
Ph: +61 08 8443 3519
Brad.owen@boc.com
Nicky Green
Hotel Manager
Rose and Crown Hotel
Wimbledon Village, United Kingdom
Ph: +44 20 8947 4713