1. David Rowe
Towell cottage
Merton Okehampton
Devon EX20 3DX
Tel: 01805 603985 Mobile 07876 576 379
E mail: daverowe879@hotmail.co.uk
An experienced Manager with excellent communication, negotiating and management skills
gained in successfully managing a wide range of operations and projects, previously
appointed to the People 1st
Service and hospitality Industry Board to advise on the
recruitment, retention, training and development needs of the industry .
Key Skills
 Effective management of substantial human and operational resources in a variety
of roles, achieving targets and completing projects within budget and timeframe,
whilst delivering excellent customer service and satisfaction
 Constantly looking to keep operational costs to a minimum, reducing costs by
challenging complacency with suppliers, saving up to 10% costs to the business.
Initiating a change in culture to ensure that managers constantly examine the way
the business is operated and keep the business plan flexible to allow for change.
Career and Achievements
Current:
Self employed management consultant specialising in Transport and service industry management
Position until Jan 2015: Service DeliveryManager Smart Parking
Responsible for the safe and efficient operation of 74 retail shopping car parks over a large
geographical area, with 29 staff and 3 supervisors, responsibilities include budget planning, staff
recruitment, training, payroll and development, liaising with retail park managers to ensure service
levels always meet expectations, developing new business and reporting opportunities to national
account managers.
April 2002 to May 2012 Fleet Operations Manager Airparks / Holiday Extras,
Responsible for the safe and efficient operation of a mixed light and heavyvehicle fleet at 8
sites nationwide operating 24/7, this was achieved by constantly liaising and developing
partnerships with site staff, VOSA, local Integrated Transport Executives and all suppliers.
Ensuring an efficient, safe and compliant operation and that quality of customer service
was maintained through effective teamwork, communication and negotiation.
 Developed an idler cut off system that reduced fuel costs by 5%, also
implemented a driver behaviour system to identify inefficient driving habits
further reducing fuel costs by 6%.
 Assisted in the design of a professional development programme for staff to
ensure they always achieved sales targets and felt valued as part of the team.
 Designed and facilitated training for drivers to enable them to operate more
efficiently by teaching them enhanced maintenance skills and the art of efficient
driving.
 Reduced vehicle downtime by creating a pro-active maintenance approach
including inspections and repairs targeted at times more relevant to the
business, developing excellent relationships with manufacturers and repair
organisations, whilst retaining a “bullish” approach when appropriate.

2. 2000 – 2002 Quality / Operations Manager for a Presswork and Fabrication company.
Responsible for quality, production planning and control, sales and marketing, Personnel,
training and Health and Safety, whilst maintaining quality systems to ISO 9002
 Increased the productivity of the organisation, by re-locating resources
and identified and improved engineering processes.
 Identified the need to improve the maintenance of shop floor equipment,
reduced costs and increasing efficiency.
1976 – 2000 Manufacturing Engineer, Royal Electrical & Mechanical
Engineers (R.E.M.E. H M Forces)
Achieving highest grade in trade group of Department Manager, with responsibility for
general engineering and logistics covering a large multi-site geographical area with
responsibility for the welfare, Health and safety, professional conduct, training, personal
development and performance assessment of up to 50 personnel.
 Project managed a major modification programme on a fleet of heavy lift vehicles,
completing the project within budget and time constraints.
 Organised and facilitated initial pre-course training for employees awaiting training.
 Designed and assisted in the co-ordination and rebuild of a new general
engineering facility at an Army base in Abingdon.
 Whilst serving in Northern Ireland awarded a commendation for designing a fire
suppression system to fit patrol vehicles, reducing fatalities and injuries.
 During the Gulf War, awarded a commendation for carrying out innovative repairs
to battle winning vehicles
 Organised and led arduous adventure training expeditions in the UK and overseas.
Qualifications
 Post-Graduate Certificate in Business Management (CIM)
 Certificate in Professional Competence (Public service vehicles National)
 Certificate in Personnel Practice
.
 Equal opportunities advisor and trainer
 September 2010 appointed to the People 1st
Bus and coach industry board
 Member of the Institute of Car Fleet Management
 IT - MS Office, Word, Excel, PowerPoint
Personal Details / Interests
 Full clean driving licence,
 July 2006-October 2010 Parish Councillor Bickenhill Parish Council
 References available on request