1. CV of: Syed Kazim Abbas
Syed Kazim Abbas
S/o Syed Hanif Hussain
Khori Hill Camp,Alqouz Industrial Area 2 ,
Dubai U.A.E.
E-mail: kazimshah35@gmail.com
Mobile #: +971555755174
Objectives
To work with an organization that promises best development of managerial skills and
further offers a distinct career and a growth oriented executive position in a
professional set up, where strong management, communication and leadership skills
could be instrumental in achieving the organizational objectives.
Work Experience
POSITION: Assistant Warehouse Supervisor/Customer Service
COMPANY: Gulf Alabel (AWOK.COM)
DURATION: February 2016 – Present
Job Responsibilities:
 Supervise the warehouse, shipping, and receiving.
 Ensuring all domestic shipments are processed accurately and on-time to the customer.
 Ensure products are taken accurately and in a timely manner.
 Conduct interviews, and hire new employees.
 Create new metrics to track, evaluate, and improve warehouse productivity
 Process product returns and Conduct product failure analysis.
 Ensure a high level of customer service is delivered to all customers, in accordance with
the Customer.
 Support RMA Team's objectives.
 Handle the day-to-day RMA Receiving activities.
 Maintain daily productivity / workflow reports.
 Work closely with internal departments such as Operations, Customer Service / Technical
Support, Quality and Engineering as required.
 Maintain, review and update process documentation on a regular basis; creating new
documents as required.

2. CV of: Syed Kazim Abbas
POSITION: Warehouse & RMA Coordinator /Customer Service
COMPANY: Gulf Alabel (AWOK)
DURATION: November 2014 to January 2016
Job Responsibilities:
 Trouble shooting of all customer complains according to their problems and their
solution.
 Receiving goods from the drivers and update in stock.
 Working on CRM.
 Working with team leaders to review procedures and customer satisfaction.
 Maintaining the stock of RMA.
 Maintain the high standards of material handling.
 Working on drivers reports regarding their deliveries and cancellations.
 Trouble Tickets updating regarding customer complains.
 Ensure the targeted KPI,S meets to the required standards on monthly basis
 Working on BITRIX
 Trouble tickets updating.
 Invoicing of RMA.
 Pick up way bill printing and drop way bill printing.
 Reporting on delivery status.
 Trouble ticket status following.
 Stock handling Rma
 Solves the drivers problems regarding fields issues.
Additional Task
 Vehicle plan for deliveries
 Handling transportation issues
 Resolving labor issues
Achievement
 Got promotion in 2016 as (Assistant Warehouse Supervisor)
 Role of honors
Govt Degree college kharian
Qualifications
 BS(IT) 2 Year - Bachelors Of IT (2013)
 University of the Gujrat
 FSC – Pre-Engineering (2008)

3. CV of: Syed Kazim Abbas
 Govt Degree College Kharian
 Affiliated With BISE GRW.
 Matric- (Science) (2006)
 Govt Islamia High School Lalamusa
 Affiliated With BISE GRW.
Computer Skills
 Bitrix
 CRM
 Computer Assembly and troubleshooting
 MS Windows Operating environments
 Microsoft Office (Word, Excel, Access, Power Point, Project etc.)
 Hardware Maintenance, Internet
 Internet & Email
Professional Qualifications
 English spoken(Leader’s College Islamabad)
 Basic Microsoft Office
Extracurricular Activities
 Had participated in extracurricular activities
 Cricket: Had been caption at School/ College
 Quiz Competitions and other entertaining programs etc.
Personal Information
Date of Birth: November 03, 1989
Marital Status: Single
Nationality: Pakistani
Religion: Islam
EIC#: 784-1989-6369163-3
Personal Skills
 Innovative
 Proficiency in English
 Adoption
 Communication and Interpersonal Skills
 Diligent
 Moderating
 Motivating
 Hardworking
References
 Will be furnished on demand