1. Andrew Houlihan
27 Axminster Drive
Bailiff Bridge
Brighouse
HD6 4FA
Mobile: 07469259972
Personal Profile:
A practical and responsible person with extensive experience working as a Manager. Willing to work on my own
or within a team, willing to show leadership accept responsibility and use initiative to encourage and motivate
others. Seeking a position thatgives an opportunity to use my skills and hardworking ability for the benefit of any
company, I can also implement new ideas and procedures.
Key Skills & Qualities
 Reduced annual operation costs year on year by 20% (2010 to 2014)
 Finishing 2013/2014 15% above budget.
 Through improved efficiencies we have been able to increase productivity and reduce overall costs
leading to an increase in depot profit for the last 4 years.
 Increased Service Success from 92% to 99% over a 3 year period.
 Implementing systems to ensure full resolution of all issues, improving communication with customers
and attaining one of the best service successes within the waste industry.
 Introduced training matrix ensuring proactive mode training giving a flexible workforce.
 Reduced absence rate for drivers by 50% over 4 years.
Biffa Waste Services 2000 – Present
Gelderd Road, Leeds LS12 6DG
Transport Manager
 Provide leadership, give work instructions and monitor the performance of traffic dispatcher's drivers
and operatives, i.e. Review of Depot KPI's- Service, Safety and Profitability.
 Deal effectively with underperformance, implementing disciplinary procedures as appropriate
 Profit and Loss Management: ensuring weekly budgets are met in respect of revenue, disposal and
operation costs.
 Ensure that all aspects of Health & Safety are adhered to, including H&S induction and training,
operating procedures, near miss reporting and emergency procedures.
 Vehicle management, including liaison with fleet, safe vehicle operations, wheel security, monitor
vehicle gross weights.Ensure compliance within transport/ environmental legislation including any third
party insurance claims.
 Contribute toward on-going cost control, actively seeking to improve efficiency, reduce operating costs,
increasing margin and meeting budget targets set.
 Manage, motivate, train and develop team as required.
 Complete all administrative tasks associated with role, including work sheets, Tachograph records,
payroll records and holiday rotas.
 Managing a team of 5 office based staff and 30 drivers.
 Compliance ofOperators Licence.
Sales Representative at Ringtons Teas - 1996 to 2000
Working from the Brighouse Depotthis role involved pro-active sales in the local area, visiting customers directly,
achieving tough sales targets and also maintaining good working relationships to ensure continued growth.
EDUCATION AND TRAINING
 Transport Managers Certificate of Professional Competence
 IOSH
 ILM certificate in first line management
 NVQ II in information technology
 GCSEs including English, Mathematics and Science
 Manual Handling Techniques