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and Plagiarism.
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Number of words:
I confirm that this is my own work and that I have not plagiarised any part of it. I
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Contents
Introduction............................................................................................................................................3
Task 1: Windows Installation ................................................................................................................3
1. Installation of Windows..................................................................................................................3
a) Key stages and identification of windows installation ............................................................3
b) Identification and description of required device drivers and their source locations.............8
c) Identification and description of unresolved issues...............................................................9
2. Installation of Anti Virus Software............................................................................................ 11
a) Identification of product used. .............................................................................................. 11
b) Identification and description of key stages in installation ................................................... 11
c) Identification and description of problems and unresolved issues ......................................14
d) Outline of the update process for the antivirus software ..................................................... 14
3. Installation of office software....................................................................................................15
a) Identification of product used. .............................................................................................. 15
b) Identification and description of key stages in installation ................................................... 15
c) Identification and description of problem or unresolved issues........................................... 17
4. Installation of free utility............................................................................................................ 17
a) Identification of utility, outline of what it does and reason why you-choose this................. 17
b) Identification and description of key stages in installation ................................................... 18
c) Identification and description of problems or unresolved issues......................................... 19
Task 2: Linux-Installation .................................................................................................................... 20
1. Installation of Linux ......................................................................................................................... 20
a) Identification of distribution...................................................................................................20
b) Description of disk partitioning ............................................................................................. 20
c) Identification and description of required device drivers and their source locations........... 21
d) Description of setting up administration and standard user ................................................ 24
e) Description of Network set up .............................................................................................. 25
f) Identification and description of installation process for one application ............................ 26
2. Testing of Linux system............................................................................................................... 28
Task 3 Faulty PC ............................................................................................................................ 29
Conclusion....................................................................................................................................... 30
References ......................................................................................................................................31
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Introduction
Microsoft is the multinational computer technology corporation. The history of Microsoft began on
April 4. Windows Is the closed source operating system manufactured and distributed by Microsoft
Corporation. The current latest version of windows is Windows 10. In this Assignment, we are using
Windows 8.1 pro 32bit because it doesn’t demand high resources and it’s idle for virtual
installation. Windows 1.0 was first Graphical user interface operating system released by Microsoft.
In this project, we are using VMware Workstation which can be downloaded from official website.
(www.vmware.com, 2017)
Task 1: Windows Installation
1. Installation of Windows
a) Key stages and identification of windows installation
The important steps for installing Windows 8.1 pro 32bit are:
1. I started installation by creating a new virtual machine. Windows 8.1 was downloaded from
manufacturer’s trusted website. (www.Microsoft.com, 2017)
2. Select language, time and currency format, keyboard input method and click next.
Screenshot: Choosing language and time
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3. Click install now, for repairing existing windows click repair your computer.
Screenshot: Installing windows
4. ClickI acceptlicense termandclicknext.
Screenshot: Accepting license terms
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5. In the type of installation click custom which will install fresh copy of windows.
Screenshot: Type of installation
6. In the drive selection part if you want to create extra drive for personal data then drive
options and input desired size and click next. Here we made 30GB for personal storage and
30GB for windows installation.
Screenshot: Disk partition
7. After clicking next window will expand its installation files.
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Screenshot: Windows installing
8. After installing files setup will ask us to personalize our pc, choose an appropriate color and
pc name and click next.
Screenshot: Personalization menu
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9. Now select use express settings as express does everything automatically for us.
Screenshot: Setting up necessaryitems
10. After setting up window will present us with our desktop.
Screenshot: Desktop screenshot
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b) Identification and description of required device drivers and their source
locations
Driver is a software component which acts as a bridge between hardware and software.
The PC worked flawlessly after the installation of Windows 8.1. The drivers installed were
located inside windows/system32/drivers.
1. Microsoft Display driver = Microsoft Basic Display Adapter is software that's built
into Windows that provides display and graphics capabilities when software from
your hardware manufacturer isn't installed. (Support.microsoft.com, 2017)
Location: C:WindowsSystem32driversBasicDriver.sys
Screenshot: Driver location of Microsoft display driver
2. NECVMWar VMware IDE CDR10 ATA device = It is the CD/DVD driver which contains
necessary files for operating system to identify and communicate to the CD/DVD device.
Location: C:WindowsSystem32driverscdrom.sys
C:WindowsSystem32driversedevmon.sys
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Screenshot: Driver location of NECVMWar VMware IDE CDR10 ATA device
c) Identification and description of unresolved issues
1. After installing windows 8.1 pro 32bit, I noted that several device drivers were missing
like audio and Ethernet.
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Screenshot: Driver status before
2. The device driver were downloaded and installed from manufacture trusted website.
Screenshot: Driver status after installing driver
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2. Installation of Anti Virus Software
a) Identification of product used.
I selected ESET Nod32 ANTIVIRUS 10 32bit (www.eset.com, 2017)
because:
It has most advanced virus scanning engines.
Installation is straightforward without any hassle.
It requires less resources to run.
It works as an internet security as well.
b) Identification and description of key stages in installation
The procedure of installation are shown below:
1. To install antivirus double click the setup file and click continue.
Screenshot: first step of installing antivirus
2. Now click I Accept.
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Screenshot: Accepting terms
3. Now click install to complete installation.
Screenshot: Additional install options
4. After completing installation click continue.
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Screenshot: Installation successful
5. After lunching antivirus it will look like this.
Screenshot: Antivirus default screen
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c) Identification and description of problems and unresolved issues
No major issues were raised at the time of installation however few issues could arise.
Here are some possible issue: -
Problem: Setup closes due to low hard disk space.
Solution: Make sure you have sufficient space available in c: drive.
Problem: Antivirus refuse to install.
Solution: Make sure to completely remove previous installed antivirus.
Problem: Setup file doesn’t open.
Solution: Make sure that the file is downloaded properly.
d) Outline of the update process for the antivirus software
Auto update
While doing automatic update antivirus software automatically downloads database
signature when necessary. Process of automatic update is shown below:
Screenshot: Auto update started
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Screenshot: Auto update completed
Manual update
In this type of update, we have to download the latest database signature by visiting
the antivirus software website.
3. Installation of office software
a) Identification of product used.
I choose WPS Office 2016 because it is free of cost and it occupies low space on
computer. (www.wps.com/office-free ,2017) It is less in size and freely available to
most of the operating system including Android.
b) Identification and description of key stages in installation
1. Run the downloaded file and provide administrator privileges then click on the
next button.
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Screenshot: WPS Office setup
2. Uncheck I agree to install 360 Total Security because we have already installed
antivirus and click install.
Screenshot: Uncheck 360 Security
3. Now setup will install WPS office after installing office we can lunch it through start
menu.
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Screenshot: WPS Office Writer
c) Identification and description of problem or unresolved issues
No major issues were raised at the time of installation however few issues could arise.
Here are some possible issues: -
Problem: Setup closes due to low hard disk space.
Solution: Make sure you have sufficient space available in c: drive.
Problem: Setup file doesn’t open.
Solution: Make sure that the file is downloaded properly.
Problem: Setup requires .net framework 4.5 which is missing.
Solution: Install .net framework 4.5 before installing WPS Office
4. Installation of free utility
a) Identification of utility, outline of what it does and reason why you-choose
this
I choosed CCleaner v5.26 32bit for the following reason: (www.piriform.com, 2017)
It cleans all junk without any hassle.
It cleans broken registry as well as broken shortcuts.
Automatically cleans temporary files, DNS cache, Memory Dumps etc.
It doesn’t contain any spyware or adware.
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b) Identification and description of key stages in installation
1. Run the downloaded file and provide administrator privileges then click on the next.
2. Then, click install as shown below.
Screenshot: Utility software install wizard
3. After completing installation click Run CCleaner.
Screenshot: Utility software setup completed
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4. Now CCleaner will lunch and will look like this.
Screenshot: Utility software default screen
c) Identification and description of problems or unresolved issues
No major issues were raised at the time of installation however few issues could arise. Here
are some possible issues: -
Problem: Setup closes due to low hard disk space.
Solution: Make sure you have sufficient space available in c: drive.
Problem: Setup file doesn’t open.
Solution: Make sure that the file is downloaded properly.
Problem: Windows installer is currently busy.
Solution: Make sure to complete other installation and try again.
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Task 2: Linux-Installation
1. Installation of Linux
a) Identification of distribution
For this assignment, I’m choosing Linux lite 3.2 32bit. Linux lite is the flavor of Linux which is
easy to use and is based on Debian and Ubuntu. Lite is suitable for individuals who are new to
Linux.
It requires less resources to run and can be installed on old hardware Despite the fact that lite is
a lightweight distribution; it permits us to run all to applications that other distributions are
currently offering.
b) Description of disk partitioning
After booting linux it will ask us to partition the disk click something else after that we have to
manually partition everything including like swap, home etc. I gave 150GB for Linux.
Figure 1 Hierarchy of Linux file system
/ = (8% of total storage i.e. 12287MB) - Used to run the system.
/swap = (1.5 times the total RAM i.e. 1535MB) - Acts as a virtual memory.
/boot = (5% of total storage i.e. 7679MB) - Used in booting a system.
/home = (37% of total storage i.e. 45860MB) - All user file is created inside it.
/usr = (9% of total storage i.e. 18430MB) - Decides for access of user to the files
/var = (11% of total storage i.e. 23039MB) - Root files/backup of installation are stored here.
/srv = (8% of total storage i.e. 15358MB) - Contains server specific services related data.
/opt = (8% of total storage i.e. 15358MB) - Contains add-on applications from individual
vendors.
/user/local = (8% of total storage i.e. 15358MB) - Used for system administrator.
/tmp = (4% of total storage i.e. 1499MB) - Used to save temporary documents.
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Figure 2 Partition of Linux
Figure 3 Partition of Linux 2
c) Identification and description of required device drivers and their source
locations
Linux Lite by default provides most of the required drivers to run operating system smoothly.
However, drivers or devices information can be viewed by running the command ‘lspci’ in
command line as shown in figure.
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Screenshot: Required device drivers
Screenshot: Required device drivers 2
’modinfo_module_name’ command shows various information and location as mentioned
below.
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Screenshot: Information and source location of PCI Bridge
Above figure shows details about driver “PCI Bridge” which is situated inside the
/lib/modules/4.4.O.45- generic/kernel/net/bridge/bridge.ko
Screenshot: Information and location of Host Bridge
Above figure shows details about device “Host Bridge” which is situated inside
/lib/modules/4.4.O.45- generic/kernel/net/bridge/bridge.ko
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Screenshot: Size of drivers’ modules
d) Description of setting up administration and standard user
Admin account is created at the installation phase as shown below.
Screenshot: Administrator account
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Standard user can be created using terminal command ‘sudo adduser username’
Screenshot: Creating standard user through terminal
e) Description of Network set up
Network can be configured with two different ways for this project I’m selecting manual way.
Address– 192.168.24.25
Netmask – 255.255.255.0
Gateway – 192.168.1.1
Screenshot: Setting up internet
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f) Identification and description of installation process for one application
Drop box software which is trusted cloud backup software. I installed Drop Box 2.11.13
32bit using command ‘sudo apt-get install dropbox’ and pressed ‘y’ to confirm.
Information about sudo can be found here.
Screenshot: Installing software drop box
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Screenshot: Installing software drop box 2
After installing Dropbox ran well without any issue
Screenshot: Dropbox software
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2. Testingof Linux system
a. Identification-of test-plan-for-system
After completing installation of Linux lite I ran following test to to ensure its functining
properly.
a. Linux system Installation
b. Initial boot and harddisk recognication
c. Devices and driver installation
d. Network discovery and setup
e. Application store and application installation
f. Media playback
b. Record of how system perform against test plan
Testing of Linux
lite
Expected result Actual result Description of
result
Description of
action
Linux system
installation
Fully functional
GUI installer
should be
provided
Fully working
GUI for
installation was
provided
No action taken GUI installation
method was
provided
Initial boot and
harddisk
recognition
All the partitions
and attacted
storage device
should be
detected
Not all drives
were detected
Partition should
be manually
mounted
After mounting
partition
manually it
displayed all
partitions
Devices and
driver installation
By default all the
devices should
be detected
GPU drivers
were missing
causing display
flickering
Had to turn on
propritery
drivers from
settings
After turning on
GPU started
working
Network
discovery and
setup
By default
network should
be working
Network were
working fine by
default
No action taken Internet was
working without
additional
configuration
Application store
and application
installation
Application store
should be
provided by
default
Software center
were provided
for application
installation
No action taken Software center
was provided to
install
additional
applications
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Media playback All the common
format media
files should play
Most of the
propritery
playback format
were missing
(codec)
Downloaded
media playback
additional pack
After insalling
additional pack
all format of
media started
working
Table: Test plan
Task 3 Faulty PC
1. Wi-Fi constantly droppingon windows.
i. Identification-of-problem
After updating to windows 8.1, I noticed that Wi-Fi was dropping constantly and
browsing was too slow compared to windows 8.
ii. Cause
After researching I found out that the problem was arising because of mismatch Wi-
Fi driver which was installed during system update.
iii. Remedy
I opened the Device manager by pressing windows + x shortcut key, expanded
network adapter and clicked on wireless network adapter and uninstalled
QUALCOMM driver.
iv. Success/failures
After uninstalling and rebooting of system Wi-Fi dropping issue was gone. So, it’s
success.
2. Disk drive not showing in my computer.
i. Identification-of-problem
I found out that my E: and D: drives were missing in my computer.
ii. Cause
After searching I found out that there were no mount path set for E: and D: drives.
iii. Remedy
I opened Disk management by pressing windows + x shortcut key and right
clicked on drive D: and choose change drive letter and path.
iv. Success/failures
After choosing drive letter both drives appeared again in my computer. So, it’s
success.
3. Shutdownprocessis too slow.
i. Identification-of-problem
I persistently restarted the laptop to check whether the issue is only for one time but
it occurred most of the time I shut down my laptop.
ii. Cause
Bunches of software’s and services were running constantly which took longer time
for laptop to shutdown properly.
iii. Remedy
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I closed all other non-Microsoft services which were constantly running by lunching
system configuration by pressing windows + X key.
iv. Success/failures
Indeed, even after applying remedy, the laptop didn't close down regularly.
So, it was a failure.
4. PC is deliveringa considerable amountof noise.
1. Identification-of-problem
I opened different programs on my PC at a once, not long after that the case warm
up noticeably hot and it began producing strange noise.
2. Cause
I opened the case to know what’s going on then found out that a lot of dust particles
were covering sensitive part of heat sink.
3. Remedy
After opening outer case I used soft cloth to remove dusts and other junk. Then I
closed the case properly.
4. Success/Failures
After that when I again ran different software on my PC, however it ended up
noticeably hot yet it didn't produced any strange sounds. So, it was a success.
5. Computerproduces beepsound and won’tturn on.
1. Identification-of-problem
After turning computer, it produced 3 short beep sounds and screen went black.
2. Cause
After searching and consulting technician I found out that there was issue with the
RAM.
3. Remedy
I took out the case and I swapped preinstalled with new one.
4. Success/Failures
After changing RAM the computer didn’t produce any sound and windows start
booting. So, it was a success.
Conclusion
As a conclusion, we installed different software including Windows 8.1 pro, and other software
including CCleaner, Eset Nod32 and WPS office 15 were installed. However, Linux lite 32bit
operating system was installed and the testing was done of Linux Lite.
In the final topic, different type of computer fault like hardware and software fault with cause,
remedy and success or failure were done.
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References
VMware, 2016. VMware Workstation. [Online]
Available at:
https://my.vmware.com/web/vmware/info?slug=desktop_end_user_computing/vmware_workstation
/11_0
[Accessed 26 March 2017].
Microsoft, 2017. Download Windows 8.1 [online]
Available at: https://www.microsoft.com/en-us/software-download/windows8
[Accessed 26 March 2017]
Microsoft,2017, Support.microsoft.com [online]
Available at: https://support.microsoft.com/en-us/instantanswers/a38b3227-8c64-8634-fa10-
966267e87b5b/microsoft-basic-display-adapter-on-windows-10
[Accessed 26 March 2017].
Eset , 2017. ESET Nod32 ANTIVIRUS 10. [Online]
Available at: https://www.eset.com/us/home/antivirus/download/
[Accessed 26 March 2017].
WPS, 2016. WPS Office 2016. [Online]
Available at: https://www.wps.com/office-free
[Accessed 26 March 2017].
Piriform, 2017. CCleaner standard. [Online]
Available at: www.piriform.com/ccleaner/download/standard
[Accessed 26 March 2017].
Linux Lite Free Operating System,2017. Linux lite [Online]
Available at: www.linuxliteos.com/download.php
[Accessed 26 March 2017].
Introduction to sudo, 2017. The Linux Foundation [online]
Available at: www.linux.com/learn/linux-101-introduction-sudo
[Accessed 26 March 2017]
Index
Sudo - Sudo stands for either "substitute user do" or "super user do”. Sudo allows a user to run a
program as another user. Creating account or other sensitive work requires root permission. (Linux
101: Introduction to sudo, 2017)
Total word count – 2939